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Planet Payments description
Planet Payments is a global payment processing company offering a range of solutions for online and in-person businesses. Their platform allows companies to accept various payment methods, including cards, digital wallets, and more. Planet Payments focuses on simplifying transactions for both businesses and their customers, with features like dynamic currency conversion and streamlined integration with existing systems. They prioritize security, offering fraud prevention tools and ensuring compliance with industry standards.
Who is Planet Payments best for
Planet Payments offers global payment processing for online and in-person businesses. Accept various payment methods, including cards and digital wallets. Streamlined integration with existing systems simplifies transactions. Focus on security and fraud prevention. Caters to mid-to-large retailers and hospitality businesses with international customers.
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Best fit for mid-sized companies.
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Ideal for retail and hospitality businesses.
Planet Payments features
| Supported Planet Payments integrates with various payment gateways for secure transaction processing. |
| Supported Planet Payments enables businesses to accept credit card payments. |
| Supported Planet Payments supports accepting payments in multiple currencies. |
Planet Payments alternatives
BILL AP/ARBetter fit for small businesses in the USA. Focuses on automating financial operations like bill payments and invoicing. Has strong accounting software integrations.Read more
checkout.comBetter suited for larger businesses with a strong focus on online payments. It offers more features, broader global reach, and stronger fraud prevention. However, it has a more complex fee structure and some users report difficulties with support and integration. Checkout.com is growing faster than Planet Payments.Read more
XeroBetter for small to medium-sized businesses needing accounting software. Focuses on financial management features like bank reconciliation, billing, and reporting.Read more
PayhawkBetter for mid-sized to large companies needing expense management, company cards, and accounting integrations. Offers a mobile app, Apple Pay support, and receipt uploading. Higher rated by users, praising ease of use and customer service. However, some users report limited USD functionality and integration issues.Read more
Authorize.netBetter for small to mid-sized businesses. Has broader industry applicability. More established, with generally higher ratings and positive user reviews. Has grown faster than Planet Payments.Read more
Payment ExpressBetter fit for businesses of all sizes, including small businesses. Higher rated by users.Read more
Planet Payments FAQ
What is Planet Payments and what does Planet Payments do?
Planet Payments provides global payment processing solutions for online and in-person businesses. They facilitate various payment methods, including cards and digital wallets, with a focus on simplifying transactions and enhancing security through fraud prevention tools and dynamic currency conversion.
How does Planet Payments integrate with other tools?
Planet Payments integrates with various payment gateways for secure transaction processing. It also supports credit card payments and multi-currency transactions, streamlining integration with existing business systems.
What the main competitors of Planet Payments?
Alternatives to Planet Payments include Checkout.com, Authorize.net, and PayPal. Checkout.com offers global payment processing, while Authorize.net focuses on secure solutions for small to mid-sized businesses. PayPal provides a widely used platform for online and in-person transactions.
Is Planet Payments legit?
Planet Payments offers secure payment processing and appears legitimate, facilitating various payment methods and prioritizing security with fraud prevention tools. They have a 4.4/5 rating on G2 based on 14 reviews, indicating user satisfaction.
How much does Planet Payments cost?
Planet Payments doesn't publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and transaction volume.
Is Planet Payments customer service good?
Customer reviews of Planet Payment's customer support are generally positive, with users highlighting the "amazing customer support" and prompt issue resolution. However, one review mentioned occasional delays in response times. Overall, the feedback suggests a satisfactory customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.