What is Authorize.net and what does Authorize.net do?

Authorize.net is a payment gateway enabling businesses to accept credit card payments online, over the phone, and in person. It offers secure payment processing, fraud prevention tools, and integrates with various e-commerce platforms. Authorize.net primarily serves small to mid-sized businesses.

How does Authorize.net integrate with other tools?

Authorize.net integrates with various e-commerce platforms, shopping carts, and business software. It supports online payments, credit card payments, and integrates with payment gateways for processing payments. It offers a user-friendly interface for basic transactions.

What the main competitors of Authorize.net?

Authorize.net's top competitors include PlugnPay, known for its low-cost processing, and BILL AP/AR, which streamlines financial operations for small to midsize businesses. Other alternatives are NetSuite and SAP Concur, catering to larger enterprises with broader business management needs.

Is Authorize.net legit?

Yes, Authorize.net is a legitimate and established payment gateway. It's been around since 1996 and is known for secure payment processing, especially for small and medium businesses. While some users report difficulties with customer support and an outdated interface, it remains a trusted platform.

How much does Authorize.net cost?

Authorize.net offers an All-in-One option for $25 monthly and a Payment Gateway Only option for $49 monthly. There is a per-transaction fee, but the specific pricing is not publicly available. Contact Authorize.net for detailed product pricing.

Is Authorize.net customer service good?

Authorize.net's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team when they can reach them, others report difficulty getting timely support or finding knowledgeable representatives. Some users mention long wait times and unhelpful responses.

Authorize.net

Website LinkedIn Twitter

Company health

Employee growth

2% increase in the last year

Web traffic

13% decrease in the last quarter

Ratings

4.2/5

(197)

4.5/5

(158)

1.6/5

(40)

4.1/5

(6880)

Authorize.net description

Authorize.net is a payment gateway that allows businesses to accept credit card payments online, over the phone, and in person. Established in 1996, it focuses on providing reliable and secure payment processing solutions, particularly for small to mid-sized businesses. Authorize.net emphasizes fraud prevention tools and integrates with various e-commerce platforms, shopping carts, and business software.

Who is Authorize.net best for

Authorize.net is a reliable payment gateway for small to mid-sized businesses seeking secure payment processing. Users praise its easy integration and fast transaction speeds. However, some find the customer support lacking and the interface dated. Consider Authorize.net if you prioritize reliable payment processing and integrations over modern UI and readily available support.

Best for small to mid-sized businesses.
Ideal for e-commerce, retail, and various other industries.

Authorize.net features

Type in the name of the feature or in your own words tell us what you need

Supported

Authorize.net integrates with payment gateways for processing payments.

Supported

Authorize.net accepts credit card payments, supporting various integration methods.

Supported

Authorize.net supports online payments directly from invoices via its digital invoicing feature.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative

-0.43

Customer Service

Rather positive

+0.4

Ease of Use

Rather positive

+0.67

Reliability and Performance

Rather positive

+0.38

Ease of Implementation

Strongly positive

+0.82

Authorize.net reviews

We've summarised 392 Authorize.net reviews (Authorize.net GetApp reviews, Authorize.net TrustPilot reviews, Authorize.net Capterra reviews and Authorize.net G2 reviews) and summarised the main points below.

Pros of Authorize.net

Easy integration with various platforms.
Fast payment processing.
Secure payment gateway.
User-friendly interface for basic transactions.
Helpful customer support (when available).

Cons of Authorize.net

Difficult to get customer support.
Two-factor authentication with emailed PIN is cumbersome.
Dated interface and website.
Unclear pricing and fees.
Issues with processing refunds for older transactions.

Authorize.net pricing

The commentary is based on 39 reviews from Authorize.net Capterra reviews and Authorize.net G2 reviews.

Authorize.net's pricing is a common concern. While some users find the transaction fees and monthly costs reasonable, others, especially micro-businesses, find them expensive compared to alternatives. There are also mentions of unexpected fees and a complex pricing structure.

Users sentiment

Rather negative

-0.43

Authorize.net alternatives

BILL AP/AR

Better for financial operations management including AP/AR, expense management, and budgeting. Focuses on streamlining financial workflows and automation for US-based SMBs. Has significantly more momentum currently.
Read more
PlugnPay

Better fit for smaller businesses. Has significantly more momentum based on website traffic and employee growth on LinkedIn. Supports ACH payments. An Authorize.net competitor and alternative.
Read more
NetSuite

Better for larger businesses. More comprehensive business management solution, including CRM and inventory management. Has more momentum. Is more customizable but has a steeper learning curve.
Read more
SAP Concur

Better for enterprise companies. Focuses on travel and expense management, not payment processing. Has broader industry coverage but is declining in popularity.
Read more
Pluto

Better for mid-size and large businesses. More suitable for companies in the Middle East and North Africa. Focuses on spend management, unifying corporate cards, expenses, bills, and procurement. Offers better customer service and ease of use, but implementation might be less smooth. Has strong momentum based on employee growth. Users appreciate the real-time expense tracking, budget controls, and WhatsApp integration. However, some users mention issues with card compatibility and transaction declines. Pricing sentiment is generally more positive.
Read more
MaestroPayment

Better for managing and paying international contractors and freelancers. More user-friendly and has transparent, positive pricing. Best for medium-sized businesses.
Read more

Authorize.net FAQ

What is Authorize.net and what does Authorize.net do?

Authorize.net is a payment gateway enabling businesses to accept credit card payments online, over the phone, and in person. It offers secure payment processing, fraud prevention tools, and integrates with various e-commerce platforms. Authorize.net primarily serves small to mid-sized businesses.
How does Authorize.net integrate with other tools?

Authorize.net integrates with various e-commerce platforms, shopping carts, and business software. It supports online payments, credit card payments, and integrates with payment gateways for processing payments. It offers a user-friendly interface for basic transactions.
What the main competitors of Authorize.net?

Authorize.net's top competitors include PlugnPay, known for its low-cost processing, and BILL AP/AR, which streamlines financial operations for small to midsize businesses. Other alternatives are NetSuite and SAP Concur, catering to larger enterprises with broader business management needs.
Is Authorize.net legit?

Yes, Authorize.net is a legitimate and established payment gateway. It's been around since 1996 and is known for secure payment processing, especially for small and medium businesses. While some users report difficulties with customer support and an outdated interface, it remains a trusted platform.
How much does Authorize.net cost?

Authorize.net offers an All-in-One option for $25 monthly and a Payment Gateway Only option for $49 monthly. There is a per-transaction fee, but the specific pricing is not publicly available. Contact Authorize.net for detailed product pricing.
Is Authorize.net customer service good?

Authorize.net's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team when they can reach them, others report difficulty getting timely support or finding knowledgeable representatives. Some users mention long wait times and unhelpful responses.

Reviewed by

MK

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.