Logo of Stripe Payments

Stripe Payments

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Company health

Employee growth
24% increase in the last year
Web traffic
5% increase in the last quarter
Financing
November 2023 - $9B

Ratings

Glassdoor
3.6/5
(949)

Stripe Payments description

Stripe Payments is a platform for businesses of all sizes to accept payments online. Through its software and APIs, it supports credit cards, debit cards, and various other payment methods globally. Stripe focuses on providing easy integration for businesses, from startups to large companies, with simple tools and flexible options for online payments.


What companies are using Stripe Payments?

H&M HOME is using Stripe Payments
H&M HOME
AMazon is using Stripe Payments
AMazon
ZooM is using Stripe Payments
ZooM
Uber is using Stripe Payments
Uber
Shopify is using Stripe Payments
Shopify
Airbnb is using Stripe Payments
Airbnb
Zapier is used by H&M HOME, AMazon, ZooM, Uber, Shopify, Airbnb.

Who is Stripe Payments best for

Stripe Payments is a versatile payment platform suitable for businesses of all sizes seeking to accept online payments globally. It offers seamless integration, supports various payment methods, and boasts robust security measures. While praised for its ease of use and implementation, some users find it challenging for non-technical users and requiring extensive documentation. The platform supports recurring billing, mobile payments, and offers transparent pricing.

  • Ideal for small, medium, and large businesses.

  • Best fit for E-commerce, Retail, Manufacturing, Education, Real Estate & Construction, Media & Entertainment, Software/IT, Marketing & Advertising, and Professional Services.


Stripe Payments features

Type in the name of the feature or in your own words tell us what you need
Supported

Stripe accepts payments via major credit card brands like Visa and Mastercard.

Supported

Stripe acts as a payment gateway and processor, simplifying payment handling.

Supported

Stripe accepts payments via mobile wallets such as Apple Pay and Google Pay.

Supported

Stripe accepts debit card payments like Visa and Mastercard.

Supported

Stripe supports automated recurring billing via Stripe Billing.

Supported

Stripe offers secure automated payment processing, refunds, and fraud prevention.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.57

Customer Service

Neutral
+0.22

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Neutral
+0.17

Ease of Implementation

Strongly positive
+0.88

Scalability

Strongly positive
+1

Stripe Payments reviews

We've summarised 322 Stripe Payments reviews (Stripe Payments G2 reviews) and summarised the main points below.

Pros of Stripe Payments
  • Fast and responsive customer support.
  • Seamless integration with various websites and platforms.
  • Transparent pricing and fee structure.
  • Wide range of payment methods accepted.
  • Robust security measures and fraud prevention.
Cons of Stripe Payments
  • Difficult to use, especially for non-technical users.
  • Requires extensive documentation for compliance, hindering setup.
  • Payment delays compared to alternatives like Square.
  • Limited customization options and functionality.

Stripe Payments pricing

The commentary is based on 82 reviews from Stripe Payments G2 reviews.

Stripe Payments offers transparent, competitive transaction fees, although some users find them high, especially for small businesses or non-profits. Many appreciate the discounted non-profit rates. Overall, the pricing is generally considered reasonable for the features and service provided.

Users sentiment

Rather negative
-0.57

See the Stripe Payments pricing page.

Standard

2.9% + 30¢ per successful charge for domestic cards

Access a complete payments platform with simple, pay-as-you-go pricing. No setup fees, monthly fees, or hidden fees.

Custom

Custom

Design a custom package— available for businesses with large payments volume or unique business models.


Stripe Payments alternatives

  • Logo of BILL AP/AR
    BILL AP/AR
    Better for finance and accounting firms. More US-centric. Better for managing accounts payable and receivable.
    Read more
  • Logo of PayPal
    PayPal
    Better for accepting bank transfers and international payments. Wider industry applicability. More user-friendly, but customer support is less favorably reviewed. A Stripe Payments competitor and alternative.
    Read more
  • Logo of NetSuite
    NetSuite
    Better fit for larger companies. Broader range of features beyond payments, including CRM and inventory management. More established, but growing slower. Integrates accounting features, unlike Stripe's payment focus. Considerably more expensive.
    Read more
  • Logo of Xero
    Xero
    Better for accounting and financial management. A good Stripe Payments alternative for small and medium businesses needing accounting features.
    Read more
  • Logo of SAP Concur
    SAP Concur
    Better for enterprise companies. More industry applications. Focuses on travel and expense management, not payments. Has slower momentum. Lower rated on TrustPilot.
    Read more
  • Logo of MaestroPayment
    MaestroPayment
    Better for managing international contractors and freelancers. More affordable pricing for businesses with limited contractor numbers. Higher user satisfaction ratings. Best for medium-sized businesses.
    Read more

Stripe Payments FAQ

  • What is Stripe Payments and what does Stripe Payments do?

    Stripe Payments is a payment platform enabling businesses to accept online payments globally. It supports various payment methods, including credit cards, debit cards, and mobile wallets, offering easy integration and flexible options for businesses of all sizes. Stripe focuses on simplifying online payment processing with transparent pricing.

  • How does Stripe Payments integrate with other tools?

    Stripe Payments integrates seamlessly with various platforms and tools through its flexible APIs. It supports popular e-commerce platforms, accounting software, and CRM systems, enabling automated payment processing and simplified business operations. This broad range of integrations streamlines workflows and enhances user experience.

  • What the main competitors of Stripe Payments?

    Top Stripe Payments competitors include PayPal, Square, Adyen, and Checkout.com. These alternatives offer similar online payment processing capabilities, catering to various business sizes and needs. Some may provide more competitive pricing or specialized features.

  • Is Stripe Payments legit?

    Yes, Stripe Payments is a legitimate and widely used payment platform. It offers robust security measures and fraud prevention tools to protect businesses and their customers. Users appreciate its seamless integrations and wide range of payment methods. However, some find it difficult to use initially and require more documentation for compliance.

  • How much does Stripe Payments cost?

    Stripe Payments costs 2.9% + 30¢ per transaction for domestic cards. Custom pricing is available for large volume businesses. There are no setup, monthly, or hidden fees. Several paid add-ons like instant payouts and network tokens are also available.

  • Is Stripe Payments customer service good?

    Customer reviews on Stripe Payments' customer service are mixed. While some users praise the support team's responsiveness and helpfulness, others express frustration with slow response times, generic answers, and difficulty reaching support for complex issues. Several negative reviews mention unhelpful support during account issues and disputes.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.