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Oracle Commerce description
Oracle Commerce is a comprehensive software platform designed to manage online stores and deliver consistent customer experiences across various channels like websites, mobile apps, social media, and physical stores. It offers tools for both B2B and B2C companies to manage their online sales, marketing, and customer data. Oracle Commerce stands out with its focus on personalization, allowing businesses to tailor the shopping journey for each customer. It promises streamlined transactions, increased sales, and improved customer satisfaction through automation and data-driven insights.
Who is Oracle Commerce best for
Oracle Commerce is a robust ecommerce platform ideal for medium to large B2B and B2C businesses. It offers extensive customization and seamless integration with other Oracle systems. While some users find the interface outdated and implementation complex, many praise its scalability and comprehensive features. Oracle Commerce is best suited for companies with complex needs and resources to manage the platform effectively.
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Best fit for medium to large businesses seeking a robust ecommerce solution.
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Ideal for ecommerce, retail, and other customer-centric industries.
Oracle Commerce features
| Supported Oracle Commerce supports API integrations for seamless connectivity with various business tools. |
| Supported Oracle Commerce supports B2B sales portals with quote creation, customer data access, order history, and self-service integration. |
| Supported Oracle Commerce supports B2B self-service features like personalized catalogs, quotes, and ERP integration. |
| Supported Oracle Commerce offers various payment methods, including credit cards and PayPal. |
| Supported Oracle Commerce streamlines B2B processes with unified channels and automation, enhancing transparency. |
| Supported Oracle Commerce personalizes using customer data and AI insights for relevant experiences. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Oracle Commerce reviews
We've summarised 173 Oracle Commerce reviews (Oracle Commerce G2 reviews) and summarised the main points below.
- Robust and scalable platform, capable of handling high volumes of data and transactions.
- Extensive customization options to tailor online stores.
- Seamless integration with other Oracle systems, enhancing resource utilization.
- Excellent technical support, ensuring smooth operations.
- Comprehensive features for B2B and B2C businesses, including multi-currency support.
- Complex and costly implementation, often requiring significant resources and time.
- Outdated user interface, impacting user experience.
- Slow transaction speeds and occasional loading issues.
- Steep learning curve, especially for advanced features.
- Limited customization for certain aspects like themes.
Oracle Commerce pricing
The commentary is based on 12 reviews from Oracle Commerce G2 reviews.
Oracle Commerce pricing is often mentioned as complex and potentially expensive, especially for smaller businesses. While some reviewers find it cost-effective compared to alternatives like Magento, others point to licensing and implementation costs as significant. Despite the pricing structure, many consider its robust features and scalability worth the investment for long-term growth.
Users sentiment
Oracle Commerce alternatives
Sitecore CommerceBetter for landing page building and campaign tracking. A strong Oracle Commerce competitor for medium to large businesses. Has less momentum.Read more
EcwidBetter fit for small to medium businesses. Easier to use and integrates with existing websites and social media. Has a free plan. Growing faster than Oracle Commerce. More affordable pricing plans.Read more
WixBetter for users seeking an easier-to-use and more affordable website builder with built-in marketing tools. More suitable for small to medium businesses with basic e-commerce needs. A strong Oracle Commerce competitor for those prioritizing simplicity and affordability.Read more
Salesforce Commerce for B2CBetter fit for small and medium businesses. Offers tighter integration with Salesforce Marketing Cloud and Slack. Has more positive user reviews but is growing slower than Oracle Commerce.Read more
BigCommerceBetter for small businesses and those focused on manufacturing, consumer goods, healthcare, automotive, and aerospace. Offers team collaboration features, flexible payments, and headless commerce capabilities. Has a more intuitive interface for product and order management, extensive storefront customization, and robust SEO tools. An Oracle Commerce competitor and alternative.Read more
SAP Commerce CloudBetter fit for medium-sized businesses. Stronger in scalability and payment integrations. More healthcare and marketing industry applicability. Less costly but implementation may be easier.Read more
Oracle Commerce FAQ
What is Oracle Commerce and what does Oracle Commerce do?
Oracle Commerce is a robust e-commerce platform offering tools for online sales, marketing, and customer data management. It caters to both B2B and B2C companies, providing personalized shopping experiences, streamlined transactions, and data-driven insights. It's known for its scalability and comprehensive features, but can be complex and costly to implement.
How does Oracle Commerce integrate with other tools?
Oracle Commerce integrates seamlessly with other business tools through its robust API framework. It connects with other Oracle systems, facilitating efficient resource use and data synchronization across the platform. This allows businesses to streamline operations and enhance functionalities.
What the main competitors of Oracle Commerce?
Top alternatives to Oracle Commerce include Shopify, BigCommerce, Salesforce Commerce for B2C, Sitecore Commerce, Sana Commerce Cloud, and Ecwid. These competitors offer varying features and pricing models, catering to businesses of different sizes and complexities. Some prioritize ease of use, while others focus on advanced functionalities and integrations.
Is Oracle Commerce legit?
Yes, Oracle Commerce is a legitimate e-commerce platform offered by Oracle. It's a safe and robust, albeit complex, solution trusted by many large businesses for their online sales and marketing needs. However, potential users should be aware of the potentially high implementation costs and complex setup.
How much does Oracle Commerce cost?
I cannot find pricing details for Oracle Commerce. Contact Oracle sales for a customized quote based on your specific business requirements. Consider exploring alternative eCommerce platforms if budget is a primary concern.
Is Oracle Commerce customer service good?
Oracle Commerce receives positive feedback for its helpful technical support. Users mention "amazing" and "good" technical support experiences. However, some users experienced login errors and slow loading times requiring troubleshooting.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.