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Ecwid description
Ecwid is an e-commerce platform designed for small to medium-sized businesses. It allows you to easily add an online store to your existing website or social media pages. You can manage sales, inventory, payments, shipping, and marketing from a single platform. Ecwid offers a free plan with paid options available for expanded features and sales volume. They are known for their ease of use, strong customer support, and integrations with popular platforms.
Who is Ecwid best for
Ecwid is a user-friendly e-commerce platform perfect for small to medium-sized businesses looking to expand online. Users love its seamless integrations and ease of use, while some dislike sudden price increases. It's ideal for businesses wanting to sell across multiple channels, especially those prioritizing simplicity and affordability.
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Best for small to medium-sized businesses.
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Ideal for e-commerce, retail, and various other industries.
Ecwid features
| Supported Ecwid offers a one-page checkout, which streamlines the buying process. |
| Supported Ecwid offers inventory management features such as stock tracking, low-stock alerts, and bulk editing. |
| Supported Ecwid supports selling on various online marketplaces and social media platforms. |
| Supported Ecwid offers various payment methods, including credit cards and PayPal. |
| Supported Ecwid offers API integrations for connecting with various business tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Ecwid reviews
We've summarised 1017 Ecwid reviews (Ecwid Software Advice reviews, Ecwid GetApp reviews, Ecwid TrustPilot reviews, Ecwid Capterra reviews and Ecwid G2 reviews) and summarised the main points below.
- Seamless integration with existing websites and social media platforms is frequently praised.
- User-friendly interface and ease of use are consistently highlighted.
- Strong and responsive customer support is a recurring positive.
- Affordable pricing, especially the free plan, is appreciated by many.
- Flexibility and customization options are praised, especially regarding product variations and shipping.
- Sudden price increases are a common complaint, with users feeling nickel-and-dimed.
- Limited product listings on the free plan (10 products) is a frustration for many.
- Account closures without notice or explanation have been reported.
- SEO functionality needs improvement, particularly for multilingual stores.
- Slow loading speeds for the storefront are a recurring issue.
Ecwid pricing
The commentary is based on 169 reviews from Ecwid Capterra reviews, Ecwid G2 reviews, Ecwid GetApp reviews, Ecwid Software Advice reviews and Ecwid TrustPilot reviews.
Ecwid offers a free plan with limited features, suitable for small businesses starting out. Paid plans offer more features and increased product limits. However, some users have noted sudden price increases and that some basic features require higher-tier subscriptions, leading to some negative pricing sentiment. Many find the paid plans affordable and worthwhile for the features offered.
Users sentiment
See the Ecwid pricing page.
Ecwid alternatives
ecwid vs ShopifyBetter suited for larger businesses. Has a wider range of features including POS system and tools for international sales. Is growing faster than Ecwid, demonstrating strong momentum in the market. Offers one-click checkout but has higher monthly fees.Read more
ecwid vs WooCommerceBetter for users already familiar with WordPress. Has higher ratings and is growing faster. More customizable with plugins and extensions.Read more
ShopWiredBetter for UK based businesses. Has less momentum. Fewer integrations with social media platforms. Limited theme customization flexibility. Ecwid alternative. ShopWired competitor.Read more
Partial.lyMore focused on payment processing and offering flexible payment plans. Has grown its team faster. Lacks storefront features and extensive built-in integrations of a full e-commerce platform.Read more
ikasHas grown faster and offers unlimited products, traffic, and web space. Provides multilingual support and 24/7 customer support. Best for European businesses.Read more
Salesforce Commerce for B2CBetter for enterprise businesses needing personalization and scalability. Stronger Salesforce integrations. More complex and costly Ecwid alternative. Higher rated by users, but some find it complex and pricey.Read more
Ecwid FAQ
What is Ecwid and what does Ecwid do?
Ecwid is an e-commerce platform that allows businesses to easily create and manage online stores. It seamlessly integrates with existing websites and social media, offering features like inventory management, multi-channel selling, and various payment options. Ecwid is known for its user-friendly interface and affordable pricing, including a free plan.
How does Ecwid integrate with other tools?
Ecwid integrates seamlessly with various platforms, including social media sites like Facebook and Instagram, and marketplaces like Amazon and eBay. It also offers API integrations for connecting with other business tools, further extending its functionality.
What the main competitors of Ecwid?
Top Ecwid competitors include Shopify, BigCommerce, and Salesforce Commerce Cloud. These alternatives offer similar e-commerce features for small to large businesses, with varying strengths in scalability, customization, and B2B functionality. Ikas and Sana Commerce Cloud are also comparable options.
Is Ecwid legit?
Yes, Ecwid is a legitimate e-commerce platform. It's known for its ease of use and strong customer support. However, some users have reported sudden price increases and limitations on the free plan. Consider these factors when evaluating if Ecwid is safe and right for your business.
How much does Ecwid cost?
Ecwid offers a free Venture plan, a $19/month Unlimited plan, and custom-priced Business and Enterprise plans. Is Ecwid worth it? It depends on your ecommerce needs, but the free plan offers considerable functionality.
Is Ecwid customer service good?
Ecwid's customer service receives positive feedback overall. Users praise the helpful, responsive, and knowledgeable support team, especially via chat. However, some report difficulty explaining complex issues and limited support options on lower-tier plans.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.