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Shopify description
Shopify is a popular e-commerce platform that provides businesses of all sizes with the tools to create and manage online stores. From website design and product listings to payment processing and shipping, Shopify offers a comprehensive suite of features. It also provides additional tools for marketing, inventory management, and customer relationship management. Shopify is known for its user-friendly interface, scalability, and extensive app store, making it suitable for both beginners and experienced online retailers.
Who is Shopify best for
Shopify is a popular e-commerce platform praised for its user-friendly interface and extensive app store. Many users appreciate its ease of use and wide variety of themes, making it simple to create a professional online store. However, some users find the monthly fees high and desire more customization options.
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Shopify is a good fit for businesses of all sizes, making it a versatile option for a wide range of companies.
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Shopify is a highly suitable e-commerce platform for a wide range of industries, including healthcare, finance, retail, and more.
Shopify features
| Supported Shopify allows the creation of a product catalog website with its native features and integrated apps. It provides features for catalog creation, assignment to companies/customers, custom B2B pricing, and app integrations for enhanced catalog management, online/PDF catalog generation, automated updates, and more. |
| Supported Shopify supports a variety of payment gateways, such as PayPal and Stripe. Shopify facilitates this through direct integrations and support for third-party payment processors. |
| Supported Shopify fully supports shopping cart functionality, allowing customers to add products, manage their cart, and proceed to checkout. |
| Supported Shopify provides built-in inventory management features such as tracking inventory levels, managing stock across different locations and sales channels, bulk inventory updates, and real-time inventory updates. It can be enhanced with third-party apps for advanced functionalities. |
| Supported Shopify provides point of sale functionality through its POS app and hardware. |
| Supported Shopify integrates with shipping carriers for calculating costs and generating labels. |
| Supported Shopify allows selling on online marketplaces and social media. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Shopify reviews
We've summarised 4881 Shopify reviews (Shopify Software Advice reviews, Shopify GetApp reviews, Shopify Capterra reviews and Shopify G2 reviews) and summarised the main points below.
- User-friendly interface praised for its ease of use.
- Wide variety of themes and templates available.
- Extensive app store for added functionality.
- Shopify Payments integrated for seamless transactions.
- High monthly fees are a common complaint.
- Limited customization options, especially without coding knowledge.
- App reliance for key features leads to additional costs.
- Customer support can be slow and unresponsive.
Shopify pricing
The commentary is based on 765 reviews from Shopify Capterra reviews, Shopify G2 reviews, Shopify GetApp reviews and Shopify Software Advice reviews.
Shopify offers various pricing plans designed to accommodate businesses of all sizes. However, reviews often mention that while the platform offers great value, the cost of subscriptions, transaction fees, and third-party apps can become expensive, particularly for small businesses or startups with limited budgets.
Users sentiment
See the Shopify pricing page.
Shopify alternatives
Ecwid
It is growing faster and is a much better fit for smaller businesses. It allows you to easily add an online store to an existing website.
WooCommerce
It's a better fit for users familiar with WordPress. This Shopify competitor is growing faster and offers a more positive pricing structure.
Magento Open Source
It's a much better fit for technically skilled users seeking highly customizable solutions. This open-source platform is known for its flexibility but demands technical expertise. It is growing faster than Shopify. It has a more positive pricing sentiment.
Shopware
Better for mid-sized and larger businesses. Open-source with extensive customization options. Focus on automation and streamlining operations. Growing faster than Shopify. Users dislike the expensive plugin model and slow customer support.
ShopWired
More suitable for small to medium businesses. It is UK-based and perceived as more affordable. Also praised for its customer support and reliability.
CommentSold
More focused on social commerce and live video selling for retail businesses. It is considered to have worse customer service and value for the price.
Shopify FAQ
What is Shopify and what does Shopify do?
Shopify is a popular e-commerce platform that allows businesses to create online stores and manage everything from product listings to shipping. With its user-friendly interface, Shopify caters to businesses of all sizes, offering tools for marketing, inventory management, and customer relationship management, making it a comprehensive solution for online retailers.
How does Shopify integrate with other tools?
Shopify offers extensive product integrations. It integrates seamlessly with a variety of tools and platforms, including social media, marketplaces like Amazon and eBay, and business tools for marketing, accounting, and shipping.
What the main competitors of Shopify?
Shopify's main competitors include BigCommerce, Wix, Squarespace, and WooCommerce. These platforms offer similar e-commerce features such as website building, payment processing, and inventory management, catering to a wide range of business sizes and needs.
Is Shopify legit?
Shopify is a legitimate and safe e-commerce platform. It is a publicly traded company with millions of users globally, known for its user-friendly interface and extensive features. However, consider their pricing and customer support before making a decision.
How much does Shopify cost?
There is no pricing information available for Shopify.
Is Shopify customer service good?
Based on the reviews, Shopify customer support is generally considered good and helpful, but some users have reported slow response times. While their support team is praised for being dedicated and knowledgeable, reaching them quickly can sometimes be an issue.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.