Volusion is an e-commerce platform that enables you to build and manage your online store. It offers website design tools, inventory management, payment processing, and marketing features - all without requiring coding knowledge. Volusion aims to provide a user-friendly experience for businesses of all sizes, with a focus on simplifying online selling and supporting business growth. It integrates with popular business tools and offers customer support to assist users.
Who is Volusion best for
Volusion is a user-friendly e-commerce platform ideal for businesses of all sizes looking to create and manage their online stores. Users appreciate the easy-to-use interface and built-in SEO tools. However, some have noted limitations in customization and occasional technical issues. If you prioritize ease of use over advanced customization, Volusion might be a good fit.
Best for small to medium-sized businesses.
Ideal for e-commerce, retail, and various other industries.
Volusion features
Type in the name of the feature or in your own words tell us what you need
Supported
Volusion offers robust inventory management features including live stock tracking, low stock alerts, reorder systems, and integration with advanced tools like Acctivate for multi-warehouse management and barcoding.
Supported
Volusion integrates with various payment gateways, such as PayPal, Stripe, EBizCharge, Authorize.net, and Beanstream.
Supported
Volusion allows customers to add products to a virtual shopping cart.
Supported
Volusion allows creating websites with product catalogs.
Volusion reviews
We've summarised 112 Volusion reviews (Volusion GetApp reviews, Volusion Capterra reviews and Volusion G2 reviews) and
summarised the main points below.
Pros of Volusion
Easy to use and navigate, even for beginners, with a user-friendly interface.
Good selection of website design templates to create a professional-looking store.
Built-in SEO features and marketing tools to help drive traffic to the online store.
Solid e-commerce functionality, including inventory management, payment processing, and order management.
Reliable uptime and generally good performance for a smooth customer experience.
Cons of Volusion
Limited customization options, especially for mobile responsiveness.
Technical issues and glitches are common, such as slow loading times and random logouts.
API limitations make integrations difficult and some features are outdated.
Customer support, while available, can be slow and inconsistent.
Pricing can be high, especially for bandwidth overages and advanced features.
Volusion pricing
The commentary is based on 11 reviews from Volusion Capterra reviews and Volusion G2 reviews.
Volusion's pricing is generally considered affordable, especially compared to Shopify. While the platform offers value for its price, some users find certain features, such as premium templates and the highest-tier support plan, expensive. Others feel the value proposition has diminished over time as the platform has lagged behind competitors.
Max GMV Per Year: $50K, Max Products: 100, Staff Accounts: 1, Support: Live Chat, Email
Professional
$79/month
Max GMV Per Year: $100k, Max Products: 5,000, Staff Accounts: 5, Support: Live Chat, Email
Business
$299/month
Max GMV Per Year: $400k, Max Products: Unlimited, Staff Accounts: 15, Support: Live Chat, Email, Phone (call-in)
Prime
Custom
Max GMV Per Year: Unlimited, Max Products: Unlimited, Staff Accounts: Unlimited, Support: Live Chat, Email, Phone (call-in), VIP Response
Volusion alternatives
Shift4
Has more momentum and offers a free plan for businesses using Shift4 payments. Better suited for hospitality and retail. A strong Volusion competitor for small to medium businesses.
Better for enterprise customers due to its scalability and robust feature set. More personalization options using AI. Has more momentum based on website traffic and employee growth. Higher ratings on Glassdoor. A more complex platform that requires significant developer resources.
Has broader industry applicability and is growing faster. A popular Volusion competitor and alternative known for its user-friendly interface, scalability, and large app ecosystem.
Better for users seeking a website builder with broader functionality beyond just ecommerce. More design flexibility, but less focused on online retail features. Wix has more positive user reviews and higher ratings.
Better ease of use and generally rated higher. However, it has a negative pricing sentiment. A Volusion alternative or competitor for retail and marketing businesses.
Volusion is an all-in-one e-commerce platform that empowers businesses to build and manage online stores. It offers website design, inventory management, payment processing, marketing tools, and SEO features, all within a user-friendly interface. Volusion is suitable for businesses of all sizes seeking a straightforward platform to sell online.
How does Volusion integrate with other tools?
How does Volusion integrate with other tools?
Volusion integrates with various payment gateways like PayPal, Stripe, and Authorize.net. It also offers integrations with tools for advanced inventory management and other business operations. However, some users report API limitations that may restrict certain integrations.
What the main competitors of Volusion?
What the main competitors of Volusion?
Volusion competes with other e-commerce platforms like Shopify, BigCommerce, WooCommerce, and Squarespace. These platforms offer similar features such as website building tools, payment processing, and inventory management, catering to businesses of varying sizes and needs.
Is Volusion legit?
Is Volusion legit?
Yes, Volusion is a legitimate ecommerce platform. It offers website building tools, inventory management, and payment processing. However, some users report limited customization options and occasional technical issues. Consider exploring alternatives like Shopify if these are concerns.
How much does Volusion cost?
How much does Volusion cost?
Volusion's pricing includes the Personal plan at $35/month, Professional at $79/month, and Business at $299/month. The Prime plan has custom pricing for high-volume businesses. Is Volusion worth it? The best plan depends on your sales volume and business needs.
Is Volusion customer service good?
Is Volusion customer service good?
Volusion's customer service receives mixed reviews. While some users praise the quick and efficient support, others express frustration with slow response times and unresolved technical issues. Some users have had very negative experiences. Others note that phone support is only available on the most expensive plan.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.