Logo of Nimble CRM

Nimble CRM

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
3% decrease in the last year
Web traffic
22% decrease in the last quarter
Financing
November 2016 - $12M

Ratings

G2
4.5/5
(1076)
TrustPilot
3.8/5
(2)
Glassdoor
4.1/5
(29)

Nimble CRM description

Nimble is a CRM designed to make managing customer relationships easier for teams. It offers tools like contact management, sales pipelines, and email tracking, all within a simple interface. Nimble integrates with popular platforms like Microsoft 365 and Google Workspace, automatically syncing your contacts and communications. It's particularly well-suited for small to mid-sized businesses looking to streamline their sales and customer interactions without complicated software.


Who is Nimble CRM best for

Nimble CRM is a user-friendly platform ideal for small to mid-sized businesses looking to simplify their customer relationship management. It offers seamless social media integration, contact management, sales pipeline tools, and email tracking. Users praise its intuitive interface and mobile accessibility but note occasional email integration issues and contact limits. Perfect for sales teams wanting improved customer engagement without complex software.

  • Best for small to mid-sized businesses seeking streamlined CRM.

  • Suitable for various industries, including Healthcare, Finance, and E-commerce.


Nimble CRM features

Type in the name of the feature or in your own words tell us what you need
Supported

Nimble CRM integrates with Google Workspace, allowing access to Gmail and other Google apps for enhanced productivity.

Supported

Nimble allows customizing sales pipelines and tracking deals at every stage.

Supported

Nimble CRM supports email open and click tracking.

Supported

Nimble CRM excels at contact management, tracking interactions, and managing emails and tasks.

Supported

Nimble CRM enriches contact data with details like job titles, company information, and social media profiles.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.17

Customer Service

Rather positive
+0.68

Ease of Use

Strongly positive
+0.71

Reliability and Performance

Neutral
+0.03

Ease of Implementation

Rather positive
+0.33

Scalability

Neutral
+0.2

Nimble CRM reviews

We've summarised 1078 Nimble CRM reviews (Nimble CRM TrustPilot reviews and Nimble CRM G2 reviews) and summarised the main points below.

Pros of Nimble CRM
  • Seamless integration with social media platforms is highly praised.
  • User-friendly interface and mobile accessibility are appreciated.
  • Customizable reporting options and data visualization are valuable.
  • Real-time email tracking and open rate notifications are beneficial.
Cons of Nimble CRM
  • Email integration issues with Outlook and missing emails are frequently reported.
  • Contact limit and extra costs for additional contacts are a concern.
  • Lack of a built-in phone feature for calls and recordings is a drawback.
  • Limited customization for workflows and a steep learning curve are noted.

Nimble CRM pricing

The commentary is based on 68 reviews from Nimble CRM G2 reviews.

Nimble CRM offers affordable pricing, especially for small businesses and solo users, starting at $25/user/month. However, some users mention limitations on contacts and automation features requiring additional costs. Others highlight the excellent value for its price, especially with its robust features and social integrations.

Users sentiment

Neutral
+0.17

See the Nimble CRM pricing page.

  • Nimble CRM has a free plan.

  • Nimble CRM has a free trial.

Business

$24.90 per seat/month, billed annually

Offers core CRM features, including contact management, sales and marketing automation, email tracking, pipeline management, integrations with popular tools, and more.


Nimble CRM alternatives

  • Logo of Pipedrive
    Pipedrive
    Better for Automotive, Aerospace & Defence. Has slightly more momentum. Lower rated on Glassdoor. Users report limited integrations and a less impressive mobile app.
    Read more
  • Logo of Salesforce Sales Cloud
    Salesforce Sales Cloud
    Better fit for larger enterprises. Has more momentum based on employee growth. More integrations with other business applications.
    Read more
  • Logo of Zoho CRM
    Zoho CRM
    Better for mid-size to large businesses. Has broader industry applicability. Is growing faster in terms of website traffic and employee growth. Provides workflow automation. Zoho CRM is a Nimble CRM competitor and alternative.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for marketing automation and multi-channel campaigns including SMS and social media. Has more momentum based on LinkedIn employee growth. More suitable for enterprise businesses.
    Read more
  • Logo of Insightly CRM
    Insightly CRM
    More affordable and easier to use. Has broader industry applicability but less momentum. Lacks email marketing and sales pipeline management features. A Nimble CRM alternative.
    Read more
  • Logo of Freshsales
    Freshsales
    Better fit for larger enterprises. Has AI-powered insights and built-in communication channels. Is growing faster than Nimble CRM.
    Read more

Nimble CRM FAQ

  • What is Nimble CRM and what does Nimble CRM do?

    Nimble CRM is a simple, user-friendly CRM designed for small to mid-sized businesses. It streamlines contact management, sales pipelines, and email tracking, integrating with platforms like Microsoft 365 and Google Workspace. Nimble helps manage customer relationships efficiently and boost sales productivity.

  • How does Nimble CRM integrate with other tools?

    Nimble CRM integrates with popular business tools, including Microsoft 365 and Google Workspace. This integration allows for seamless syncing of contacts, emails, and other communication, enhancing productivity and streamlining workflows. It also connects with social media platforms.

  • What the main competitors of Nimble CRM?

    Nimble CRM's main competitors include Freshsales, ActiveCampaign, folk, Pipedrive, Salesflare, and Bixpand.com. These alternatives offer similar features such as contact management, sales automation, and varying levels of integration with other platforms. They cater to similar business sizes and often focus on simplifying customer relationship management.

  • Is Nimble CRM legit?

    Yes, Nimble CRM is a legitimate software. It's a popular CRM known for its user-friendly interface and social media integration. However, some users have reported issues with email integration and contact limits. Be sure to explore these potential drawbacks during the free trial.

  • How much does Nimble CRM cost?

    Nimble CRM costs $24.90 per user per month, billed annually. This includes core CRM features. Add-ons like data enrichment and group messaging are available at an additional cost, making Nimble CRM a worthwhile product for businesses seeking flexible pricing.

  • Is Nimble CRM customer service good?

    Nimble CRM's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly with onboarding and troubleshooting. While some online support documentation may be unclear, direct inquiries receive prompt and efficient responses.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.