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MotionTools description
MotionTools is a cloud-based software designed for businesses managing deliveries and field services. It helps companies optimize routes, track drivers, and manage customer bookings. Its features are designed to increase efficiency for logistics companies, retailers, and other businesses operating in urban areas. MotionTools aims to streamline operations and improve customer satisfaction through automation and intuitive tools for drivers and dispatchers.
What companies are using MotionTools?
Who is MotionTools best for
MotionTools is a cloud-based delivery management software perfect for small businesses in retail, consumer goods, or logistics. Users praise its intuitive interface and responsive customer support. However, some users mention the route optimization could be improved. MotionTools offers modular pricing or tiered plans (Light, Basic, Pro, and Enterprise) to suit various needs.
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Best for small businesses seeking streamlined delivery management.
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Ideal for retail, consumer goods, and logistics companies.
MotionTools features
| Supported MotionTools supports route planning and optimization for deliveries. |
| Supported MotionTools can automatically calculate efficient delivery routes, considering factors like distance and time windows. |
| Supported MotionTools supports real-time driver tracking, enabling businesses to monitor driver locations and progress. |
| Supported MotionTools supports proof of delivery with signatures and photos. |
| Supported MotionTools supports driver information, scheduling via booking tools, and performance monitoring via tracking and checklists. |
| Supported MotionTools supports online reservations via the Customer Portal. |
| Supported MotionTools provides dispatch management, route planning, and driver assignments. |
MotionTools reviews
We've summarised 25 MotionTools reviews (MotionTools Capterra reviews and MotionTools G2 reviews) and summarised the main points below.
- Excellent and responsive customer support and onboarding experience.
- Highly customizable platform with fast implementation of custom features.
- Easy-to-use and intuitive interface for both dispatchers and drivers.
- Well-documented APIs and easy integration with existing systems.
- Competitive pricing and attractive volume discounts.
- Route optimization uses simple solutions without smart algorithms.
- Data tracking of stacked orders could be improved.
- Limited user role segmentation, only admin roles available.
- Mobile app can be unreliable in areas with poor connectivity, especially underground.
- Some desired features are still on the roadmap and not yet implemented.
MotionTools pricing
The commentary is based on 5 reviews from MotionTools Capterra reviews.
Reviewers consistently praise MotionTools' competitive pricing and attractive volume discounts. The flexible, no per user pricing model is highlighted as a key benefit, making it a cost-effective solution for businesses of all sizes. Several reviewers mention a "fair price" and excellent value for the features offered.
See the MotionTools pricing page.
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MotionTools has a free trial.
Light
Internal booking management & dispatching software. Includes: Booking Manager, Dispatch Tools, Driver App, Live-Tracking, ETA Calculation, Proof of completion, Help center
Basic
End to end tools to operate with a small workforce efficiently. Everything in Light, plus: Customer Portal, Customer Notifications, Address Book, Custom Checklists, Tracking page, Professional onboarding, Email support
Pro
For ambitious teams, that value a customized experience. Everything in Basic, plus: Route Planner, Barcode scanning, Metadata, Stop failure support, Self-serving API Access, Extensive Webhooks, Video call support
Enterprise
For professional operations and tailor-made solutions at scale. Everything in Pro, plus: White-labelling, Multiple Services, Multiple Ops Configs, Access to AI Assistant, Access to Extensions, Customer Success Manager, Professional Services
MotionTools alternatives
OptimoRouteBetter for a wider range of industries and has more momentum. More affordable, especially for smaller businesses. A MotionTools alternative or competitor.Read more
GoCometBetter for larger enterprises with complex international shipping. Focuses on freight management, cost reduction, and supply chain transparency using AI-powered insights. A MotionTools competitor and alternative for established businesses.Read more
Dispatch ScienceBetter fit for larger businesses needing more complex features. Has significantly more momentum in terms of employee growth. Offers advanced route optimization, automated dispatching, and customer self-service tools.Read more
FarEyeBetter suited for larger enterprises and marketing/professional services. Has slower momentum.Read more
FreightviewBetter for managing freight across various carriers. A strong Freightview alternative for route planning and driver management.Read more
QuickBooks OnlineBetter for accounting and financial management. A QuickBooks Online alternative, MotionTools, is more delivery and field service focused.Read more
MotionTools FAQ
What is MotionTools and what does MotionTools do?
MotionTools is a cloud-based delivery and field service management software. It optimizes routes, tracks drivers, and manages customer bookings. Designed for urban logistics, it streamlines operations for increased efficiency and customer satisfaction through automation and intuitive tools.
How does MotionTools integrate with other tools?
MotionTools offers well-documented APIs and easy integration with existing systems. This allows for seamless data exchange and connectivity with other software, enhancing the platform's flexibility and customizability for various business needs.
What the main competitors of MotionTools?
Alternatives to MotionTools include OptimoRoute, FarEye, and Dispatch Science. These competitors offer similar features such as route optimization, driver tracking, and delivery management tools. GoComet and Freightview are also relevant alternatives focused on freight management and shipping optimization.
Is MotionTools legit?
MotionTools appears legitimate. It boasts positive ratings on G2 and Capterra, plus users praise its ease of use and customer support. However, some users mention the route optimization needs improvement. Consider these points when evaluating if MotionTools is safe and right for you.
How much does MotionTools cost?
MotionTools offers a modular pricing structure or tiered plans. The Light plan starts at €499/month for basic booking and dispatching. The Basic plan is €999/month, adding customer features. For ambitious teams, the Pro plan is €1999/month with route planning and API access. Enterprise pricing is custom. Is MotionTools worth it? It depends on your specific needs and budget.
Is MotionTools customer service good?
MotionTools' customer service receives overwhelmingly positive feedback. Users praise the helpful and responsive support team, highlighting their willingness to assist with onboarding, customization, and issue resolution. The fast and efficient support contributes to a positive overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.