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GoComet description
GoComet is a cloud-based software platform that helps businesses manage their freight and shipping operations. It offers tools for tracking shipments, getting competitive freight rates, automating invoice auditing, and improving communication within the supply chain. GoComet aims to increase transparency, reduce costs, and minimize manual effort for its users. It's used by mid-to-large companies in industries like pharmaceuticals, automotive, and consumer goods. GoComet stands out with its user-friendly interface and focus on using AI to provide real-time visibility and insights into supply chain operations.
Who is GoComet best for
GoComet is a user-friendly cloud platform for managing freight and shipping, offering real-time tracking, competitive rates, and automated invoice auditing. Users praise its ease of use and excellent customer support, leading to cost savings and efficient logistics. However, some have noted slow platform updates and limited Caribbean port coverage. Best for mid-to-large companies handling international freight.
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Best for mid-size to enterprise-level businesses.
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Ideal for manufacturing, automotive, pharma, and consumer goods.
GoComet features
| Supported GoComet offers real-time shipment tracking across various carriers on a single dashboard. |
| Supported GoComet allows carrier selection based on cost and service offerings. |
| Supported GoComet supports real-time multimodal shipment tracking via its platform and integrations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
GoComet reviews
We've summarised 235 GoComet reviews (GoComet Capterra reviews and GoComet G2 reviews) and summarised the main points below.
- User-friendly interface and easy to use platform.
- Excellent and responsive customer support.
- Cost saving and efficient logistics management.
- Real-time shipment tracking and visibility.
- Accurate Predictive ETA for better planning.
- Slow platform and data updates take time.
- Limited coverage on Carribean ports.
- Mobile app optimization needed, especially for iOS 16.7.
- Too many reports initially.
- Lacks export demurrage cost data.
GoComet pricing
The commentary is based on 61 reviews from GoComet Capterra reviews and GoComet G2 reviews.
GoComet is praised by users for its cost-saving benefits through features like reverse auctioning and streamlined invoice reconciliation. Many users highlight its value in procuring optimal freight rates, leading to increased profits and reduced logistics expenses. However, one user noted high service fees.
Users sentiment
GoComet alternatives
huminosBetter for startups and SMBs focused on OKRs and performance management. A GoComet alternative for smaller teams needing goal alignment tools and integrations with platforms like Slack and Microsoft Teams. Has less momentum than GoComet.Read more
ShipsyBetter suited for e-commerce businesses. Has broader ratings coverage and is growing faster in terms of web traffic. However, there are some reports of performance issues and slower support response times. A GoComet competitor and alternative.Read more
Cin7 OmniBetter for retail and consumer goods. Has more momentum. A GoComet competitor focused on inventory, order, and warehouse management with built-in EDI integration.Read more
PandoBetter for route planning and optimization. Excellent customer support and ERP integrations are praised by users. Note that some users mention slowdowns and long setup times. Gartner and World Economic Forum recognize Pando as a leading logistics technology provider.Read more
Descartes MacroPointBetter for smaller businesses. Wider carrier network and integrations. Simpler, focused on real-time shipment visibility. Higher rated on G2.Read more
Epicor Prophet 21Better for distributors needing comprehensive software including CRM, warehouse operations, and financials. A GoComet alternative, Epicor Prophet 21, has mixed customer support reviews and is considered expensive. Users dislike the outdated interface and slow performance.Read more
GoComet FAQ
What is GoComet and what does GoComet do?
GoComet is a cloud-based platform streamlining freight and shipping operations for businesses. It offers shipment tracking, competitive freight rates, automated invoice auditing, and improved supply chain communication, enhancing transparency and reducing costs. GoComet is ideal for mid-to-large companies, especially in manufacturing, automotive, pharmaceuticals, and consumer goods.
How does GoComet integrate with other tools?
GoComet integrates with existing ERP, TMS, and WMS systems through API connections. This allows for seamless data exchange, automating tasks and providing real-time visibility across the supply chain. It also integrates with various shipping lines and freight forwarders.
What the main competitors of GoComet?
GoComet's main competitors include Shipsy, Freightview, and Pando. These platforms offer similar functionalities such as shipment tracking, freight management, and logistics optimization. While each caters to slightly different needs, they all compete in the freight management software market.
Is GoComet legit?
GoComet is a legitimate software platform for freight management. User reviews praise its user-friendly interface, excellent customer support, and cost-saving features. GoComet is safe and reliable, offering real-time shipment tracking and valuable supply chain insights.
How much does GoComet cost?
I couldn't find pricing details for GoComet. For the most current pricing information, it's best to contact GoComet directly or visit their official website.
Is GoComet customer service good?
GoComet's customer service receives positive feedback. Users praise the support team's responsiveness, helpfulness, and efficient problem-solving. They appreciate the prompt replies and realistic timelines provided for queries. The support team's guidance during onboarding and ongoing assistance is also frequently mentioned.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.