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Descartes MacroPoint description
Descartes MacroPoint is a cloud-based software that provides real-time visibility into the location of your shipments. It helps you track freight movement, predict delays, and get automated updates. This platform is beneficial for businesses of all sizes across various sectors, including manufacturing, retail, and transportation. Descartes MacroPoint stands out with its wide carrier network and integration capabilities with existing systems you might already be using. It aims to improve efficiency, reduce costs, and enhance communication throughout your supply chain.
Who is Descartes MacroPoint best for
Descartes MacroPoint offers real-time shipment visibility and predictive ETAs. Users praise its user-friendly interface and proactive notifications. However, some report slow loading times and occasional glitches. It's ideal for freight brokers, shippers, and carriers seeking improved supply chain communication and efficiency.
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Best for small, mid-sized, and enterprise businesses.
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Ideal for businesses in logistics, retail, and manufacturing.
Descartes MacroPoint features
| Supported MacroPoint integrates with various systems via API, SFTP/FTPS, and pre-built integrations. |
| Supported MacroPoint integrates with a large carrier network for real-time tracking and data exchange. |
| Supported MacroPoint tracks shipments in real time, including vehicle location. |
| Supported Predictive ETA is supported via predictive analytics. |
| Supported MacroPoint tracks shipments across various carriers and transportation modes. |
| Supported MacroPoint supports automated notifications, including customizable alerts for delivery updates. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Descartes MacroPoint reviews
We've summarised 501 Descartes MacroPoint reviews (Descartes MacroPoint G2 reviews) and summarised the main points below.
- Real-time shipment tracking.
- User-friendly interface.
- Proactive notifications.
- Wide carrier network and integration capabilities.
- Helpful customer support team.
- Slow loading times during peak hours.
- Cumbersome implementation with legacy systems.
- Inconsistent real-time updates.
- Occasional glitches and bugs.
- Drivers sometimes have difficulty downloading the app.
Descartes MacroPoint pricing
The commentary is based on 28 reviews from Descartes MacroPoint G2 reviews.
While Descartes MacroPoint is praised for its reliability and features, several reviews mention its high cost, especially for smaller businesses or those with low shipment volumes. Some users desire more flexible or transparent pricing plans, including options for pay-per-use or volume-based discounts.
Users sentiment
Descartes MacroPoint alternatives
parcelLabMore focused on post-purchase customer experience and ecommerce. Geared towards improving brand loyalty and reducing customer inquiries. Is growing faster.Read more
IntelliTrans Global Visibility PlatformBetter for managing shipments across land, sea, and rail. Has more momentum. Caters to a wider range of industries.Read more
GoCometBetter for mid-size businesses in various industries including pharmaceuticals, automotive, and consumer goods. Focuses on freight rate negotiation, invoice auditing, and AI-powered insights.Read more
DesktopShipperBetter for e-commerce and retail businesses. Provides a downloadable option, unlike Descartes MacroPoint. Easier to use.Read more
QuickBooks OnlineBetter for basic accounting and financial management. A QuickBooks Online alternative, Descartes MacroPoint, focuses on real-time shipment tracking and supply chain visibility. More suitable for small to medium businesses needing financial tools.Read more
LeanDNABetter for inventory management for manufacturers. Is growing faster and has more momentum. More suitable for finance, consumer goods, automotive, and professional services.Read more
Descartes MacroPoint FAQ
What is Descartes MacroPoint and what does Descartes MacroPoint do?
Descartes MacroPoint is a cloud-based logistics platform providing real-time freight visibility. It tracks shipments, predicts ETAs, automates updates, and integrates with your existing systems. This helps businesses improve efficiency, reduce costs, and enhance communication across their supply chain.
How does Descartes MacroPoint integrate with other tools?
Descartes MacroPoint integrates with various systems through API, SFTP/FTPS, and pre-built integrations. It boasts a large carrier network for real-time tracking and data exchange, enhancing supply chain visibility and communication.
What the main competitors of Descartes MacroPoint?
Alternatives to Descartes MacroPoint include parcelLab, GoComet, IntelliTrans, LeanDNA, and Freightview. These competitors offer similar functionalities such as shipment tracking, visibility, and supply chain management tools. Some also specialize in specific areas like post-purchase experience or freight rate comparison.
Is Descartes MacroPoint legit?
Yes, Descartes MacroPoint is a legitimate software solution for real-time shipment tracking and supply chain visibility. It's known for its wide carrier network and integrations, though some users mention slow loading times and occasional glitches. Despite these issues, many praise its user-friendly interface and proactive notifications.
How much does Descartes MacroPoint cost?
Descartes MacroPoint doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and desired features.
Is Descartes MacroPoint customer service good?
Descartes MacroPoint's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly appreciating their quick responses and assistance with technical issues and integrations. However, some users mention occasional slowdowns in support response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.