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Epicor Prophet 21 description
Epicor Prophet 21 is a comprehensive software designed for distribution businesses of all sizes. It helps manage every aspect of the business, from sales and customer relationships to warehouse operations and finances. It offers tools for online sales, inventory control, purchasing, and even service and maintenance tracking. With a focus on providing real-time insights, Epicor Prophet 21 aims to help distributors streamline their operations, improve efficiency, and ultimately boost profitability.
Who is Epicor Prophet 21 best for
Epicor Prophet 21 is a distribution management software praised for its comprehensive features and customizability. Users appreciate its robust inventory management and core functionalities. However, some find the interface outdated and report slow performance. It is best suited for businesses seeking tailored solutions but should be carefully considered by those with limited budgets due to its high cost.
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Best fit for small to medium-sized businesses.
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Suitable for distribution businesses.
Epicor Prophet 21 features
| Supported Prophet 21 offers built-in financial reporting tools, including custom reports and data export. |
| Supported Prophet 21 offers CRM, business intelligence, and sales tools to support data-driven sales decisions. |
| Supported Prophet 21 offers tools for contact management, communication, and customer support. |
| Supported Prophet 21 supports mobile inventory and warehouse management with barcode scanning. |
| Supported Prophet 21 streamlines procurement, tracks orders, and manages expenses. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Epicor Prophet 21 reviews
We've summarised 157 Epicor Prophet 21 reviews (Epicor Prophet 21 G2 reviews) and summarised the main points below.
- Prophet 21 is praised for its comprehensive distribution and financial management capabilities.
- The software's customizability and flexibility are highly regarded.
- Many users appreciate the robust inventory management features, including WMMS.
- The ease of use for core functions and the availability of helpful training resources are frequently mentioned.
- Integration with other systems and the open SQL database are seen as major advantages.
- Slow performance is a recurring complaint.
- Customer support receives mixed reviews, with some users finding it slow and unhelpful.
- Many users express frustration with the outdated and clunky interface.
- High costs and additional fees for features and upgrades are a common concern.
- Limited and outdated functionality, particularly in areas like retail and counter sales.
Epicor Prophet 21 pricing
The commentary is based on 7 reviews from Epicor Prophet 21 G2 reviews.
Reviews of Epicor Prophet 21 pricing are mixed. While some users find the core system valuable, many express concern over the cost of add-on modules and upgrades needed to unlock full functionality. Some feel nickel-and-dimed for features they perceive should be standard.
Users sentiment
Epicor Prophet 21 alternatives
Pipe17Better for ecommerce businesses needing streamlined order and inventory management across multiple platforms. Has strong integration capabilities and a more modern, intuitive interface. Growing faster than Epicor Prophet 21.Read more
Magaya Supply ChainBetter for freight forwarders, warehouses, and logistics companies. Higher rated by users. Has a more modern and user-friendly interface, but cloud connectivity can be slow. Is growing faster.Read more
OMS Office Master SystemBetter fit for small to medium-sized wholesale distributors seeking an on-premise solution. It has simpler functionality and is growing faster. Lower ratings than Epicor Prophet 21.Read more
Epicor for DistributionBetter fit for mid-sized to large distributors. Offers broader industry fit, including Finance, Retail, Consumer Goods, Manufacturing, Construction, Transportation & Logistics, Media & Entertainment, Software/IT, and Automotive. Rated slightly higher.Read more
QuickBooks Desktop EnterpriseBetter for basic accounting, reporting, and daily financial operations. Easier to use, especially for those new to accounting software. A QuickBooks Desktop Enterprise alternative for those prioritizing ease of use and core accounting functions.Read more
PandoBetter for larger enterprises focused on shipping and logistics in the consumer goods, retail, and manufacturing sectors. It offers AI-powered route optimization, inbound tracking, and shipping performance reporting. Has more positive reviews regarding customer support and ease of use.Read more
Epicor Prophet 21 FAQ
What is Epicor Prophet 21 and what does Epicor Prophet 21 do?
Epicor Prophet 21 is a distribution management software offering tools for sales, CRM, inventory control, warehouse operations, and financials. It provides real-time insights to streamline operations and boost profitability, though some users report slow performance and an outdated interface.
How does Epicor Prophet 21 integrate with other tools?
Epicor Prophet 21 integrates with other systems through its open SQL database. This allows for connections with various business applications, enhancing data flow and providing a more comprehensive view of your operations. Users often see this integration capability as a major advantage.
What the main competitors of Epicor Prophet 21?
Alternatives to Epicor Prophet 21 include Magaya Supply Chain, Pipe17, OMS Office Master System, MRPeasy, Epicor Eclipse, and QuickBooks Desktop Enterprise. These competitors offer similar distribution management functionalities, often with a focus on specific niches or business sizes.
Is Epicor Prophet 21 legit?
Yes, Epicor Prophet 21 is a legitimate, comprehensive distribution management software. However, user reviews on G2 mention slow performance and a clunky interface, despite praising its customizability and robust inventory management. Consider these factors when evaluating if Prophet 21 is safe and suitable for your needs.
How much does Epicor Prophet 21 cost?
I cannot find pricing information for Epicor Prophet 21. Contact Epicor directly for product pricing details and to determine if Prophet 21 is worth the investment for your business.
Is Epicor Prophet 21 customer service good?
Customer service reviews on Epicor Prophet 21 are mixed. While some users mention helpful contacts and strong support, others express frustration with slow response times, unhelpful support staff, and canned responses. Several users note difficulty getting issues resolved effectively.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.