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Pipe17 description
Pipe17 helps mid-sized businesses automate their online order processes. It connects all your online shops, marketplaces like Amazon, shipping and warehouse systems, and back-office tools like accounting software. This means orders, inventory updates, and shipping information flow smoothly between systems. Pipe17 gives you a central dashboard to monitor everything and helps prevent issues like overselling or shipping delays. It's designed to be set up quickly and managed without needing IT experts.
What companies are using Pipe17?
Who is Pipe17 best for
Pipe17 is a robust order management system for mid-sized ecommerce businesses. It connects online shops, marketplaces, shipping, and back-office systems for seamless data flow. Users praise its intuitive interface and strong inventory management, while some note occasional syncing and support issues. It automates order processing, tracks inventory across locations, and offers a central dashboard for monitoring.
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Best for mid-sized companies needing streamlined order processes.
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Ideal for ecommerce businesses managing multiple sales channels.
Pipe17 features
| Supported Pipe17 supports inventory tracking and management across multiple locations. |
| Supported Pipe17 automates order processing, including routing, fulfillment, and tracking. |
| Supported Pipe17 centralizes orders from all online and offline channels. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Pipe17 reviews
We've summarised 31 Pipe17 reviews (Pipe17 TrustPilot reviews and Pipe17 G2 reviews) and summarised the main points below.
- Excellent implementation and ongoing support from a responsive and helpful team.
- Handles complex order routing logic and integrations effectively.
- Intuitive user interface and easy to use for non-technical users.
- Strong inventory management capabilities, including kitting and bundles.
- Customizable notifications that effectively highlight potential issues.
- Occasional syncing issues between systems.
- System stability issues, including unsortable tables and mismatched exports.
- Limited bin support within the warehouse management system integration.
- Inconsistent customer support response times, sometimes taking months.
- Difficulties with ERP integrations, especially regarding refunds, cancellations, and item locations.
Pipe17 pricing
The commentary is based on 4 reviews from Pipe17 G2 reviews.
Pipe17's pricing is considered high by several users, especially for smaller businesses or those in different economic regions. While it offers valuable eCommerce automation and order management features, potential customers should carefully weigh the cost against the benefits. Some users have suggested region-based pricing models.
Users sentiment
See the Pipe17 pricing page.
Pipe17 alternatives
Epicor Prophet 21Better for larger businesses needing comprehensive ERP features, including financials and CRM. A Prophet 21 alternative may be better for businesses focused on ecommerce automation and needing a simpler, faster implementation. Prophet 21 has lower rated customer support and a clunkier interface, so consider ease of use.Read more
FreightviewBetter for freight management, especially LTL and truckload. Serves a wider range of business sizes. Has more momentum with website traffic growth.Read more
PipefyBetter for broader business process management outside of ecommerce order processing. Has wider industry applicability. Serves larger enterprises. Pipefy is growing faster in terms of web traffic but slower in employee growth. More user reviews are available for Pipefy.Read more
Cloud Commerce ProCloud Commerce Pro has less momentum and a smaller user base. It lacks advanced automation features like automated order processing and fulfillment. It may be a simpler Pipe17 alternative for basic inventory and sales management across online marketplaces.Read more
ConnectPointzBetter fit for businesses using EDI. Suitable for a wider range of industries like retail, consumer goods, and healthcare. Positive user reviews highlight excellent customer service. Offers a lower starting price. Pipe17 alternative, competitor.Read more
QuickBooks OnlineBetter for basic accounting and financial reporting. More suitable for businesses focused on financials, less on complex order processing and integrations. Primarily geared towards smaller businesses.Read more
Pipe17 FAQ
What is Pipe17 and what does Pipe17 do?
Pipe17 is an automation platform designed for mid-sized e-commerce businesses. It connects online stores, marketplaces, shipping providers, and back-office tools, enabling smooth data flow for orders, inventory, and shipping. Pipe17 offers a central dashboard for monitoring operations and preventing issues like overselling and shipping delays.
How does Pipe17 integrate with other tools?
Pipe17 integrates with various e-commerce platforms, marketplaces (like Amazon), shipping providers, warehouse systems, and back-office tools such as accounting software. This allows for seamless data flow between different systems, automating order processing, inventory updates, and shipping information.
What the main competitors of Pipe17?
Alternatives to Pipe17 include Epicor Prophet 21 for comprehensive distribution management, Cloud Commerce Pro for streamlined online order handling, and ShipStation for efficient shipping and fulfillment. Other competitors are Freightview and Pipefy.
Is Pipe17 legit?
Pipe17 appears to be a legitimate software option for ecommerce businesses. User reviews highlight its strong inventory management and order routing capabilities, along with an intuitive interface. However, potential users should be aware of reported system stability issues and inconsistencies in customer support responsiveness. Consider exploring reviews and comparing with alternatives to ensure it's the right fit for your needs.
How much does Pipe17 cost?
I couldn't find pricing details for Pipe17. For the most current pricing information, it's best to visit their website directly. If you have questions about whether Pipe17 is worth it at its price point, consider booking a demo or contacting their sales team.
Is Pipe17 customer service good?
Pipe17's customer service receives positive feedback for its responsiveness and helpfulness, particularly during implementation. However, some users have reported inconsistent support response times, occasionally experiencing delays. Despite this, the overall sentiment towards their customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.