Last updated on
Company health
Ratings
Pipefy description
Pipefy is a cloud-based workflow and process automation platform designed for mid-size to large companies. Its no-code interface allows non-technical users to easily build, automate, and manage workflows for various departments like HR, Finance, and IT. Pipefy offers customizable templates, AI-powered features for task automation and data analysis, and over 300 integrations to connect with existing software. The platform focuses on providing user-friendly tools for faster workflow implementation and optimization, helping businesses improve efficiency and gain insights from their processes.
What companies are using Pipefy?
Who is Pipefy best for
Pipefy is a no-code workflow automation platform ideal for mid-size to large businesses. Users praise its customizable workflows and user-friendly interface, while some note limitations in reporting and the mobile app. It streamlines processes across departments like HR, finance, and IT, offering a wide range of integrations.
-
Best for mid-size to large businesses seeking workflow automation.
-
Suitable for various industries including Healthcare, Finance, and E-commerce.
Pipefy features
| Supported Pipefy offers workflow automation to automate routine tasks and streamline processes, including AI-powered automation. |
| Supported Pipefy offers workflow automation to streamline processes and reduce manual tasks. |
| Supported Pipefy allows automating emails and field updates via custom triggers and workflows. Calendar and pricing updates might be possible via integrations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Pipefy reviews
We've summarised 511 Pipefy reviews (Pipefy GetApp reviews, Pipefy Capterra reviews and Pipefy G2 reviews) and summarised the main points below.
- Highly customizable workflows and forms to fit specific business needs
- User-friendly interface with Kanban-style boards for easy visualization
- Excellent customer support, praised for responsiveness and helpfulness
- Wide range of integrations and automation capabilities to streamline processes
- Limited reporting features, making it difficult to analyze data effectively
- Email integration can be unreliable, with messages sometimes going to spam
- Mobile app functionality is limited, hindering on-the-go access
- High cost, especially for smaller businesses and considering limited features
Pipefy pricing
The commentary is based on 26 reviews from Pipefy Capterra reviews and Pipefy G2 reviews.
Pipefy's pricing is a recurring theme in reviews. While some users find it expensive, especially for larger teams or compared to competitors, others consider it good value, particularly for the free plan's features. Many highlight the cost of add-ons and automations, wishing for more affordable options or per-feature pricing.
Users sentiment
See the Pipefy pricing page.
Pipefy alternatives
pipefy vs ClickTimeBetter for time tracking and resource management. A Pipefy alternative focused on mid-sized businesses, especially in professional services. More suitable for those seeking detailed reports and dashboards for project analysis. Has growing website traffic momentum.Read more
Process StreetBetter for documenting processes. Has a higher average rating, but users dislike the pricing. Is growing slower and has received negative feedback regarding recent pricing changes.Read more
BQE COREBetter fit for architecture, engineering, and professional services firms. Has grown faster in terms of website traffic and employee count on LinkedIn. Lower ratings on Glassdoor. Users highlight the detailed breakdown of time entries and real-time budget tracking but dislike slow loading times and limited report customization.Read more
DecisionsBetter for smaller businesses and those seeking strong visual workflow creation. Has faster website traffic growth, indicating stronger momentum. A Pipefy competitor and alternative, Decisions offers a broader small business fit but may have a steeper learning curve.Read more
PipedriveBetter for sales teams needing CRM. More suitable for small businesses. Has gained more traction recently. Lower ratings on Glassdoor. Users praise ease of use, but some find the mobile app and integrations lacking. A Pipefy alternative, Pipedrive competitor.Read more
Pipe17More focused on e-commerce order process automation for mid-sized businesses. Has stronger momentum based on employee growth. A Pipefy alternative.Read more
Pipefy FAQ
What is Pipefy and what does Pipefy do?
Pipefy is a no-code workflow automation platform enabling businesses to build, automate, and manage processes. Its user-friendly interface and customizable templates simplify workflow design, while integrations and AI features enhance efficiency and provide data insights. Pipefy is ideal for mid-size to large companies seeking streamlined operations.
How does Pipefy integrate with other tools?
Pipefy offers over 300 native integrations with popular tools, including Google Workspace, Slack, and Microsoft Teams. It also connects with other software through its API and Zapier, enabling extensive workflow automation possibilities.
What the main competitors of Pipefy?
Alternatives to Pipefy include ClickUp, Process Street, Kissflow, Monday.com, and Zapier. These platforms offer similar workflow automation and process management functionalities, catering to various business needs and budgets.
Is Pipefy legit?
Yes, Pipefy is a legitimate cloud-based workflow and process automation platform. It's known for its user-friendly interface and customizable workflows. However, some users mention limited reporting features and a potentially high cost. Pipefy is generally considered safe and reliable for business process management.
How much does Pipefy cost?
Pipefy's pricing is not publicly available. Contact Pipefy directly for product pricing details and to determine if it's worth the investment for your needs.
Is Pipefy customer service good?
Pipefy's customer service receives positive feedback, with users highlighting the team's responsiveness, helpfulness, and dedication to providing high-quality support. Users mention excellent experiences with customer success representatives and solutions engineers. However, some have experienced slower support response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.