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Acumatica description
Acumatica is a cloud-based business management software (ERP) designed for small and mid-sized companies. It offers a suite of applications covering financials, distribution, manufacturing, retail, construction, and more. Acumatica stands out for its flexibility, offering easy integration with existing tools and a user-friendly interface. It also boasts a "pay-as-you-go" model, meaning you only pay for what you use. Acumatica prioritizes customer satisfaction and offers strong support options.
What companies are using Acumatica?
Who is Acumatica best for
Acumatica is a flexible cloud ERP perfect for SMBs seeking a customizable and user-friendly system. It offers a wide range of applications, from financials and distribution to retail and manufacturing. Users praise its adaptable interface and comprehensive features, while some find the partner support system cumbersome and reporting complex. Acumatica's "pay-as-you-go" pricing is a significant advantage.
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Best fit for small to medium-sized businesses (SMBs).
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Ideal for various sectors, including retail, manufacturing, and distribution.
Acumatica features
| Supported Acumatica can record and track all financial transactions within its general ledger. |
| Supported Acumatica offers robust inventory tracking, including real-time visibility and multi-warehouse management. |
| Supported Acumatica offers robust reporting tools for sales and other business data, including CRM data. |
| Supported Acumatica allows creating sales orders manually or via automation. |
| Supported Acumatica supports storing and managing customer contact information within its CRM module. |
| Supported Acumatica supports generating standard financial reports, including balance sheets, P&L, and cash flow statements. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Acumatica reviews
We've summarised 1220 Acumatica reviews (Acumatica TrustPilot reviews and Acumatica G2 reviews) and summarised the main points below.
- Ability to attach files to almost everything
- The ability to scale across multiple company sizes and the user interface is consistent across the product.
- The ability to customize your environment (screens, events, triggers, reports) to fit the unique needs of your business is unparallel.
- The "pay-as-you-go" model, meaning you only pay for what you use.
- The forced partner (middleman sales/support) between the customer and Acumatica. Sometimes they slow the process down more than they help.
- Manufacturing suite is not mature yet with a variety of limitations and performance challenges related to bill of material mgmt, MRP flexibility, and manufactured good costing.
- Approval workflows are not available in all modules.
- Report making is not user friendly since the user needs to know how to do the queries.
Acumatica pricing
The commentary is based on 99 reviews from Acumatica G2 reviews.
Acumatica's pricing is generally seen as cost-effective and a good value, especially for its unlimited user model. However, some users have noted rising costs for new customers, confusing licensing structures, and the need to purchase add-ons for certain features. Despite these concerns, many consider Acumatica's pricing to be competitive and affordable.
Users sentiment
See the Acumatica pricing page.
Acumatica alternatives
QuickBooks OnlineBetter for basic accounting tasks. More affordable for small businesses. User interface may feel easier to use initially.Read more
acumatica vs NetSuiteBetter for larger businesses. Has more momentum. More widely used across multiple industries like retail, consumer goods, software, and professional services.Read more
SAP ECCBetter fit for larger enterprises. More comprehensive and integrated, covering a wider range of business processes. Highly customizable but less user-friendly and has a steeper learning curve. Consider this SAP ECC alternative if robust internal controls and data integrity are paramount. More expensive.Read more
Microsoft Dynamics 365 Business CentralHas broader industry coverage. Is growing faster in terms of website traffic. Offers better ease of use and reliability, but implementation can be more challenging. Is considered more costly and complex.Read more
Rootstock Cloud ERPBetter for manufacturers and distributors. Built on Salesforce platform, offering tighter CRM integration. Has stronger inventory and manufacturing capabilities. More suitable for larger enterprises.Read more
Sage Business Cloud AccountingBetter suited for basic accounting needs of small businesses. Has slower momentum. Offers core accounting features with automation and AI.Read more
Acumatica FAQ
What is Acumatica and what does Acumatica do?
Acumatica is a cloud ERP software for small and mid-sized businesses. It offers a suite of applications for financials, distribution, manufacturing, and more. Acumatica is known for its flexible, user-friendly interface, integrations, and "pay-as-you-go" pricing. It's a scalable solution suitable for various industries.
How does Acumatica integrate with other tools?
Acumatica integrates seamlessly with other tools through its open APIs and pre-built connectors. This allows for connections with CRM, eCommerce platforms, and other business applications, extending its functionality and centralizing data management. This flexibility is a key advantage for businesses seeking a tailored ERP solution.
What the main competitors of Acumatica?
Top Acumatica competitors include Rootstock Cloud ERP, Deltek ComputerEase, e-automate, Deltek Vantagepoint, Autodesk Construction Cloud, and IFS. These alternatives offer similar ERP and project management functionalities for various industries, from manufacturing and distribution to construction and professional services.
Is Acumatica legit?
Yes, Acumatica is a legitimate cloud ERP solution. It's known for its flexible, user-friendly interface and "pay-as-you-go" pricing. Acumatica receives positive reviews for its robust features and scalability. However, some users mention difficulties with partner support and reporting.
How much does Acumatica cost?
Acumatica does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and user count.
Is Acumatica customer service good?
Acumatica customer service receives positive feedback overall. Users praise the helpfulness and responsiveness of the support team and the active user community. However, some mention slower response times and difficulties navigating the support system initially. A few users note the varying quality of VARs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.