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Certinia description
Certinia offers a suite of cloud-based software tools for managing professional services businesses. Built on the Salesforce platform, it helps businesses streamline operations like project management, billing, and resource allocation. Certinia is designed for small to mid-sized businesses and focuses on providing a single, connected platform for managing all aspects of service delivery. It aims to provide real-time insights and automation capabilities to improve efficiency, profitability, and customer satisfaction.
Who is Certinia best for
Certinia, built on Salesforce, streamlines operations for professional service businesses. Users praise its user-friendly interface, real-time insights, and robust project management tools. However, some dislike slow loading times and limited customization. Perfect for small to large businesses using Salesforce, seeking enhanced project, billing, and resource management.
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Best fit for small to large businesses.
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Ideal for professional services, software, IT, marketing, and logistics companies.
Certinia features
| Supported Certinia offers Gantt charts with features like dependency types and critical path analysis. |
| Supported Certinia supports online invoicing with automated generation, recurring billing, and online payments. |
| Supported Certinia supports project cost budgeting, tracking, and resource allocation via PSA and financial modules. |
| Supported Certinia offers robust reporting and analytics for project data analysis, including progress, costs, and resources. |
| Supported Certinia offers client portals for secure information access, communication, and potentially online applications via Salesforce. |
| Supported Certinia offers resource allocation, leveling, and tracking tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Certinia reviews
We've summarised 426 Certinia reviews (Certinia G2 reviews) and summarised the main points below.
- Built on the Salesforce platform, providing seamless integration and data sharing within the same environment.
- User-friendly interface, easy to navigate and understand.
- Real-time insights and reporting capabilities enable data-driven decision-making.
- Comprehensive project management tools allow for efficient tracking of project timelines, costs, and resources.
- Provides robust resource management capabilities, enabling efficient allocation and utilization tracking.
- Slow page loading times are a recurring complaint.
- Limited customization options, especially for key features.
- Post-installation support is considered lacking by some users, with slow response times.
- Complex setup and configuration require significant time and expertise, often necessitating a vendor for implementation.
Certinia pricing
The commentary is based on 26 reviews from Certinia G2 reviews.
Certinia's pricing is a recurring concern. Users mention the initial cost and ongoing expenses, particularly for add-on features and licenses, as potential drawbacks. Some feel the price is high relative to perceived value or for smaller businesses with simpler needs. Despite this, some users find the benefits justify the cost, especially for larger organizations requiring advanced features.
Users sentiment
See the Certinia pricing page.
Certinia alternatives
Oracle Cloud Enterprise Resource Planning (ERP)Better fit for larger enterprises. More comprehensive ERP functionality. Has broader industry coverage as a Certinia competitor. Growing faster than Certinia, making it a noteworthy Certinia alternative. Users appreciate the comprehensive features and speed, but dislike the clunky UI and customer support.Read more
WorkdayBetter for larger enterprises. Geared towards HR and financial management. Has broader industry coverage including healthcare, retail, and government. Is growing faster.Read more
SAP S/4HANA CloudBetter suited for larger enterprises. Wider industry applicability. Higher ratings on G2 and Capterra. Real-time analytics and reporting are praised by users. Note that implementation can be complex and costly.Read more
Microsoft Dynamics 365 Business CentralBetter fit for companies across various industries including Healthcare, Retail, and Manufacturing. A popular Certinia competitor and alternative, it has broader industry applicability. It is growing faster and has more momentum than Certinia. Users find it highly customizable and well-integrated with other Microsoft products but more difficult to learn and costly.Read more
Sage IntacctBetter for companies with 20+ employees. A broader range of industry applications. More user-friendly with better customer service and scalability. Stronger automation capabilities including AI-powered features. Has more momentum. A Certinia competitor and alternative.Read more
Microsoft Power PlatformBetter fit for companies focused on data analysis, process automation, and custom app development with minimal coding. A strong Certinia competitor for mid-sized businesses. Is growing faster and offers broader industry applicability beyond professional services.Read more
Certinia FAQ
What is Certinia and what does Certinia do?
Certinia, a cloud-based solution built on Salesforce, streamlines operations for professional services businesses. It offers tools for project management, resource allocation, and billing, providing real-time insights and automation to boost efficiency and profitability for small to mid-sized businesses.
How does Certinia integrate with other tools?
Certinia, built on the Salesforce platform, offers seamless integration with other Salesforce tools. This allows for streamlined data sharing and workflow automation within the Salesforce ecosystem. It also integrates with various other tools through APIs.
What the main competitors of Certinia?
Top alternatives to Certinia include Precursive, which offers similar project management functionalities within Salesforce, and Microsoft Power Platform, providing tools for data analysis and process automation. For broader business needs, consider Microsoft Azure DevOps for software development or SAP Customer Data Solutions for enhanced customer relationship management.
Is Certinia legit?
Yes, Certinia, built on Salesforce, is a legitimate software solution for professional services businesses. It offers tools for project management, billing, and resource allocation, streamlining operations and providing valuable insights. However, users have noted slow loading times and limited customization options.
How much does Certinia cost?
I couldn't find pricing details for Certinia. Contact Certinia directly for product pricing information and to determine if it's worth the investment for your needs.
Is Certinia customer service good?
Certinia's customer support receives mixed reviews. While some users praise the helpful and responsive service, others express frustration with slow response times and unhelpful offshore support agents. Many users mention the value of the Certinia Community for finding solutions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.