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Microsoft Dynamics 365 Business Central description
Microsoft Dynamics 365 Business Central is an all-in-one business management software designed for small to medium-sized companies. It brings together various aspects of a business including finances, sales, customer service, and operations into a single, user-friendly platform. Business Central aims to simplify business processes, provide insights for better decision-making, and boost overall efficiency. It offers a familiar Microsoft experience, making it easy to adopt and use.
Who is Microsoft Dynamics 365 Business Central best for
Microsoft Dynamics 365 Business Central is an all-in-one business management solution ideal for SMBs. It streamlines financials, sales, customer service, and operations. Users appreciate its comprehensive modules and Microsoft integration but note the complexity and cost. Consider Business Central if you need a robust, scalable solution and are prepared for a learning curve.
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Best for small to medium-sized businesses (SMBs).
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Suitable for various sectors, including retail, manufacturing, and professional services.
Microsoft Dynamics 365 Business Central features
| Supported Business Central can generate balance sheets, P&L, and cash flow statements. |
| Supported Business Central supports tracking inventory levels with real-time visibility and item tracking. |
| Supported Business Central supports core accounting functions, including recording, classifying, and summarizing transactions. |
| Supported Sales orders can be created within Dynamics 365 Business Central. |
| Supported Business Central has a general ledger module to record and track financial transactions. |
| Supported Business Central supports reporting on sales, customer interactions, and other CRM data. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Microsoft Dynamics 365 Business Central reviews
- Highly customizable, adaptable to specific business needs
- Integrates seamlessly with other Microsoft products, especially Office 365
- Robust and stable, suitable for diverse business environments
- Comprehensive modules for various departments, including finance, sales, and operations
- Cloud-based accessibility and flexibility
- Difficult to learn and master due to its complexity
- Reporting can be challenging and may require advanced knowledge
- Printer handling and automatic printing functionalities are not reliable
- Customization, while possible, adds complexity and requires expert involvement
- Costly for smaller businesses, especially considering ongoing maintenance
Microsoft Dynamics 365 Business Central pricing
The commentary is based on 62 reviews from Microsoft Dynamics 365 Business Central Capterra reviews, Microsoft Dynamics 365 Business Central G2 reviews, Microsoft Dynamics 365 Business Central GetApp reviews and Microsoft Dynamics 365 Business Central Software Advice reviews.
Reviews suggest Microsoft Dynamics 365 Business Central pricing can be a barrier for smaller businesses, with some users finding it expensive. However, others consider it good value given its robust features and integration with other Microsoft products. Cost optimization and ROI are key considerations.
Users sentiment
Microsoft Dynamics 365 Business Central alternatives
AcumaticaBetter for e-commerce. Has more momentum currently based on employee growth. "Pay-as-you-go" pricing can be attractive. Some users mention immature manufacturing suite and complex reporting.Read more
Sage IntacctBetter for financial management automation and reporting. A Microsoft Dynamics 365 Business Central competitor, it is growing faster and has positive reviews on ease of use and scalability. Caters to businesses with over 20 employees.Read more
CertiniaBetter fit for professional services businesses using Salesforce. More focused on project management, billing, and resource allocation. Has slower momentum.Read more
SAP Business OneConsidered less user-friendly and has lower rated customer support. Implementation is reportedly more difficult.Read more
NetSuiteBetter fit for larger businesses. Has more momentum based on LinkedIn employee growth. More e-commerce features.Read more
QuickBooks Desktop EnterpriseLocally installed, with optional cloud access. Better for basic accounting and daily transactions. Payroll features may be more difficult to use. More affordable pricing.Read more
Microsoft Dynamics 365 Business Central FAQ
What is Microsoft Dynamics 365 Business Central and what does Microsoft Dynamics 365 Business Central do?
Microsoft Dynamics 365 Business Central is an all-in-one business management solution for small to medium-sized businesses. It streamlines financials, sales, service, and operations within a single platform. Business Central offers a familiar Microsoft interface, improves insights, and boosts efficiency.
How does Microsoft Dynamics 365 Business Central integrate with other tools?
Microsoft Dynamics 365 Business Central seamlessly integrates with other Microsoft products, especially Office 365. It also connects with various third-party applications, extending its functionalities for specific business needs. This integration streamlines data flow and enhances overall productivity.
What the main competitors of Microsoft Dynamics 365 Business Central?
Top competitors of Microsoft Dynamics 365 Business Central include NetSuite, SAP Business One, QuickBooks Desktop Enterprise, and Acumatica. These alternatives offer similar business management solutions for companies of varying sizes.
Is Microsoft Dynamics 365 Business Central legit?
Yes, Microsoft Dynamics 365 Business Central is a legitimate and safe all-in-one business management software from Microsoft. It's a popular choice for small to medium-sized businesses seeking to integrate their finances, sales, and operations. Consider exploring alternatives if its complexity or cost is a concern.
How much does Microsoft Dynamics 365 Business Central cost?
Microsoft Dynamics 365 Business Central pricing starts at $70 per user/month for the Essentials plan and $100 per user/month for the Premium plan. Information on additional product pricing is not available.
Is Microsoft Dynamics 365 Business Central customer service good?
Customer service experiences are mixed. While some users praise the helpful resources and support, others express frustration with slow response times and unhelpful support staff, especially regarding customization issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.