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FarEye description
FarEye is a delivery management platform designed to optimize last-mile deliveries for retailers, e-commerce businesses, and logistics companies. It provides real-time visibility of shipments, dynamic route planning, and tools to enhance the customer experience. FarEye helps businesses manage deliveries efficiently, reduce costs, and improve customer satisfaction by offering features like order tracking, delivery notifications, and flexible delivery options. The platform is designed to be scalable and adaptable to meet the evolving needs of growing businesses.
Who is FarEye best for
FarEye is a delivery management platform streamlining last-mile logistics for retailers, e-commerce businesses, and logistics companies. Users praise FarEye's real-time tracking and customizable platform. Some users mention occasional server errors and difficulties with reports. FarEye offers route optimization, automated notifications, and flexible delivery options to enhance customer satisfaction and reduce operational costs.
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Best fit for small, medium, and large businesses.
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Ideal for Retail, Consumer Goods, Transportation & Logistics, Software, IT & Telecommunications, Marketing & Advertising, and Professional Services.
FarEye features
| Supported FarEye automatically calculates efficient delivery routes considering distance, traffic, and time windows. |
| Supported FarEye supports optimal route planning, including multi-stop routes and real-time traffic updates. |
| Supported FarEye supports scheduling deliveries for specific dates and times. |
| Supported FarEye can send automated notifications about delivery status and ETA. |
| Supported FarEye offers real-time order tracking and shares updates with customers. |
| Supported FarEye supports multi-driver route management and optimization. |
| Supported FarEye offers real-time vehicle location tracking. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
FarEye reviews
We've summarised 170 FarEye reviews (FarEye Capterra reviews and FarEye G2 reviews) and summarised the main points below.
- Real-time tracking and visibility of shipments.
- Easy-to-use mobile app for drivers and field executives.
- Customizable platform adaptable to specific business needs.
- Good customer support, responsive to issues.
- Flexible delivery options and route optimization.
- New features sometimes impact existing functionalities.
- Occasional server errors and slow loading times.
- Difficulty downloading large reports.
- False alerts (e.g., route deviation, blackouts).
- Some features require frequent app updates.
FarEye pricing
The commentary is based on 13 reviews from FarEye G2 reviews.
FarEye's pricing is generally considered cost-effective and efficient for its features, especially by smaller businesses. However, some enterprise users find the pricing to be high compared to other solutions, particularly for route optimization tools. Several users mention FarEye's customizability allows for feature selection impacting overall cost.
Users sentiment
FarEye alternatives
GoCometBetter suited for larger businesses focused on freight management and international shipping. Higher rated by users. Has strong momentum in employee growth. Focuses on AI-driven freight rate comparisons and invoice auditing.Read more
OneRailBetter for businesses with complex shipping needs. Offers rate shopping and driver management features. FarEye is growing faster.Read more
DesktopShipperBetter for small businesses focused on e-commerce and retail. Easier to use. Higher rated by users. A FarEye alternative and competitor.Read more
Track-PODBetter for small to medium businesses. Higher rated by users. More suitable for finance, manufacturing, and construction industries. Track-POD is a FarEye competitor and alternative.Read more
QuickBooks OnlineBetter for basic accounting and financial reporting. A FarEye alternative geared towards small to medium businesses needing financial management tools. Not ideal for complex delivery and logistics management.Read more
Cin7 OmniBetter for managing complex inventory and sales across multiple channels for mid-sized to enterprise-level businesses. Built-in EDI integration simplifies transactions with large retailers. Has significantly more momentum currently. However, users report slow customer support, frequent bugs, and problematic EDI integrations.Read more
FarEye FAQ
What is FarEye and what does FarEye do?
FarEye is a delivery management platform optimizing last-mile deliveries for retailers, e-commerce businesses, and logistics providers. It offers real-time shipment visibility, dynamic route planning, and tools to enhance customer experience through order tracking, delivery notifications, and flexible delivery options. FarEye helps businesses scale, reduce costs, and improve customer satisfaction.
How does FarEye integrate with other tools?
FarEye integrates with various e-commerce platforms, TMS, and WMS systems. It also offers APIs and webhooks for custom integrations, enabling seamless data flow between FarEye and other business tools. This connectivity enhances visibility and streamlines logistics operations.
What the main competitors of FarEye?
Alternatives to FarEye include GoComet, OneRail, Cin7 Omni, ShipStation, Dispatch Science, and Track-POD. These competitors offer similar features such as route optimization, real-time tracking, and delivery management tools, catering to businesses with diverse shipping and logistics needs.
Is FarEye legit?
FarEye is a legitimate delivery management platform. User reviews highlight real-time tracking and a user-friendly mobile app as key benefits. While some users mention occasional server errors and difficulties with new features, FarEye is generally considered a safe and reliable option for delivery optimization.
How much does FarEye cost?
FarEye doesn't publicly disclose its pricing. Contact their sales team for a quote tailored to your specific delivery management and logistics needs. Consider factors like fleet size and desired features when evaluating if FarEye is worth the investment for your business.
Is FarEye customer service good?
FarEye customers generally praise the helpful and responsive customer support team. While some users mention occasional delays in resolving issues or excessive follow-ups, most reviews highlight FarEye's commitment to addressing customer needs and providing timely assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.