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Track-POD description
Track-POD is a delivery management software designed to simplify and optimize last-mile deliveries for businesses. It offers route optimization, allowing you to plan efficient routes for drivers and track their progress in real time. The platform provides electronic proof of delivery, including signatures, photos, and barcode scanning, reducing paperwork and disputes. Track-POD also enables customer communication through delivery notifications and live tracking links, improving transparency and satisfaction. Additionally, it offers performance analytics to identify areas for improvement and cost savings in your delivery operations.
Who is Track-POD best for
Track-POD is a delivery management software streamlining last-mile deliveries. Users praise its ease of use, real-time tracking, and proof of delivery features. However, some have noted issues with map accuracy and limited report customization. It's best for SMBs in industries like Transportation & Logistics seeking efficient delivery optimization and a robust POD solution.
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Best for small to medium-sized businesses (SMBs).
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Ideal for Transportation & Logistics, Retail, and Consumer Goods.
Track-POD features
| Supported Track-POD supports route planning and optimization, including multi-stop routes and real-time adjustments. |
| Supported Track-POD can send automated notifications with delivery status and ETA. |
| Supported Track-POD automatically calculates efficient routes considering distance, traffic, and delivery time windows. |
| Supported Track-POD supports real-time vehicle tracking for efficient logistics management. |
| Supported Track-POD provides proof of delivery with signatures, photos, and timestamps. |
| Supported Track-POD supports scheduling deliveries using time slots. |
| Supported Track-POD supports barcode scanning via mobile device cameras and external scanners. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Track-POD reviews
We've summarised 186 Track-POD reviews (Track-POD TrustPilot reviews, Track-POD Capterra reviews and Track-POD G2 reviews) and summarised the main points below.
- Excellent customer support, highly responsive and helpful.
- Easy to use interface for route planning and tracking.
- Electronic proof of delivery (POD) with signatures and photos.
- Real-time tracking and customer notifications.
- Good value for the price, especially for small businesses.
- Inaccurate map locations, especially in rural areas.
- Limited customization for reports.
- Mobile app interface inconsistencies between iOS and Android.
- Route optimization can be inefficient, sometimes requiring manual overrides.
- Some integrations, like Shopify, may require custom development.
Track-POD pricing
The commentary is based on 17 reviews from Track-POD Capterra reviews and Track-POD G2 reviews.
Track-POD's pricing is generally considered expensive, especially for smaller businesses or those with limited needs. While some users find the cost worthwhile for its features, others feel it's too high or that advanced features aren't worth the extra cost. Cheaper plans or more integration options would be appreciated.
Users sentiment
See the Track-POD pricing page.
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Track-POD has a free trial.
Standard
Includes user management, order management, iPhone & Android Delivery App, proof of delivery, live tracking, route planning, email and push notifications, analytics & reports, integration and PDF reports and standard support plan.
Advanced
Includes user management, order management, custom objects creation, iPhone & Android Delivery App, proof of delivery, live tracking, route planning, email and push notifications, geofencing, analytics & reports, integration and PDF reports and standard support plan.
Advanced Plus
Includes user management, order management, custom objects creation, iPhone & Android Delivery App, proof of delivery, live tracking, live tracking page with updated ETA, route planning, email and push notifications, geofencing, analytics & reports, integration and PDF reports and standard support plan.
Track-POD alternatives
ShipStationBetter suited for e-commerce businesses needing streamlined order, label, and shipping management. Offers broader industry applicability.Read more
LionWheelBetter for groceries, meals, and retail delivery businesses. G2 reviews are very positive. Track-POD is growing significantly faster. LionWheel has more basic proof of delivery features.Read more
FarEyeBetter suited for larger enterprises. Has more momentum based on web traffic and employee growth. Offers more reporting and analytics features including visualization of KPIs. Integrates with FedEx.Read more
PandoBetter for enterprise businesses focused on freight management. Gartner and the World Economic Forum recognize Pando as a leading logistics technology provider. Pando offers AI-powered route optimization and backhaul planning. Users praise Pando's customer support and ERP integrations. Note that Pando's initial setup can be lengthy and customizations costly.Read more
QuickBooks OnlineBetter for accounting and financial management. A QuickBooks Online alternative, Track-POD, focuses on delivery management and route optimization. More suitable for businesses needing financial reporting and expense tracking.Read more
Locate2uBetter for field services and food delivery. Has more momentum based on employee growth. G2 rates it 4.5/5.Read more
Track-POD FAQ
What is Track-POD and what does Track-POD do?
Track-POD is a delivery management software that streamlines last-mile delivery operations. It offers route optimization, real-time tracking, and electronic proof of delivery, including signatures and photos. Track-POD helps businesses improve efficiency, reduce paperwork, and enhance customer satisfaction with delivery notifications.
How does Track-POD integrate with other tools?
Track-POD integrates with various platforms, including Shopify, WooCommerce, and Wix, through API or direct integrations. It also connects with other tools, enhancing functionalities like route optimization and customer communication. Some integrations may require custom development.
What the main competitors of Track-POD?
Alternatives to Track-POD include ShipStation for ecommerce shipping, LionWheel for last-mile deliveries, FarEye for delivery optimization, and Dispatch Science for comprehensive delivery management. GoComet focuses on freight and shipping, while Cin7 Omni manages inventory and sales across multiple channels.
Is Track-POD legit?
Track-POD is a legitimate delivery management software. User reviews praise its ease of use, customer support, and proof of delivery features. It's considered a safe and reliable option for businesses seeking to optimize last-mile deliveries and improve customer satisfaction.
How much does Track-POD cost?
Track-POD pricing starts at $29/month for the Standard plan, $49/month for Advanced, and $69/month for Advanced Plus. A free trial is available to test the software and its features. Contact Track-POD for enterprise pricing.
Is Track-POD customer service good?
Track-POD's customer service receives overwhelmingly positive feedback. Users praise the support team's responsiveness, helpfulness, and ability to quickly resolve issues. Specific team members like Olga, Tanya, and Stan are frequently mentioned for their excellent service. While some users mention difficulties with initial setup and documentation, the overall sentiment towards customer service is very positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.