Logo of OptimoRoute

OptimoRoute

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Company health

Employee growth
23% increase in the last year
Web traffic
25% decrease in the last quarter
Financing
November 2019 - $7M

Ratings

G2
4.8/5
(31)
Capterra
4.6/5
(128)
Glassdoor
4.0/5
(12)

OptimoRoute description

OptimoRoute is a cloud-based software designed to make delivery and field service operations more efficient. It plans and optimizes routes, considering factors like traffic, vehicle capacity, and delivery time windows. Drivers receive optimized routes and schedules through a mobile app that also provides navigation and allows for customer updates and proof of delivery. OptimoRoute ultimately aims to help businesses increase productivity, improve customer satisfaction, and reduce operating costs. It's used by a wide range of businesses, from small ventures to large enterprises.


Who is OptimoRoute best for

OptimoRoute is a cloud-based route planning software that streamlines delivery operations for businesses of all sizes. Users praise its ease of use, real-time tracking, and proof of delivery features. However, some have noted issues with route logic and mapping accuracy. Ideal for businesses with vehicle fleets seeking to boost efficiency and customer satisfaction through optimized delivery routes.

  • Best fit for small to enterprise-level businesses needing route optimization.

  • Ideal for Transportation & Logistics, Retail, E-commerce, and other delivery-dependent industries.


OptimoRoute features

Supported

OptimoRoute can send automated notifications with delivery status and ETA.

Supported

OptimoRoute supports proof of delivery with signatures, photos, and notes.

Supported

OptimoRoute supports multi-driver management and route optimization for fleets.

Supported

OptimoRoute supports optimal route planning for deliveries, considering real-world factors.

Supported

OptimoRoute supports real-time driver tracking and provides live ETAs and notifications.

Supported

OptimoRoute automatically calculates efficient delivery routes, considering distance, traffic, and time windows.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.6

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Rather positive
+0.43

Scalability

Strongly positive
+1

OptimoRoute reviews

We've summarised 193 OptimoRoute reviews (OptimoRoute TrustPilot reviews, OptimoRoute Capterra reviews and OptimoRoute G2 reviews) and summarised the main points below.

Pros of OptimoRoute
  • Easy to use and learn.
  • Fast and efficient, even during peak hours.
  • Excellent real-time tracking and proof of delivery.
  • Helpful and responsive customer support.
  • Good value for the price, especially compared to other routing software.
Cons of OptimoRoute
  • Difficult to cancel a delivery mid-route.
  • High cost of text messages.
  • Routes not always logical, with some looping and revisiting areas.
  • Issues with road restrictions and mapping accuracy, especially in London, UK.
  • Limited customization options, requiring frequent contact with customer support.

OptimoRoute pricing

The commentary is based on 18 reviews from OptimoRoute Capterra reviews, OptimoRoute G2 reviews and OptimoRoute TrustPilot reviews.

Users generally find OptimoRoute's pricing fair and affordable, especially for small businesses. Some users mention the cost increases with added features, while others consider it expensive for smaller operations with fewer drivers or limited needs. Despite cost concerns, many feel the software's efficiency and features justify the price.

Users sentiment

Strongly negative
-1

See the OptimoRoute pricing page.

  • OptimoRoute has a free trial.

Lite
$35.10

Bare essentials for great planning. Includes up to 700 orders at once, live tracking, web service API, and live ETA & breadcrumbs.

Pro
$44.10

Automated route planning for a 5-star business. Includes up to 1000 orders, analytics, weekly planning, realtime order tracking, proof of delivery, and customer feedback.

Custom
Custom

Cutting edge routing for your unique needs. Includes thousands of orders, pickup and delivery, multi-day long-haul routes, commercial routing, access to advanced features, technical consulting, and expert support.


OptimoRoute alternatives

  • Logo of Locate2u
    Locate2u
    Real-time delivery tracking, route optimization, and happy customers.
    Read more
  • Logo of Locus
    Locus
    Automated delivery route planning and real-time tracking.
    Read more
  • Logo of Circuit for Teams
    Circuit for Teams
    Easy team communication and file sharing in one place.
    Read more
  • Logo of Radaro
    Radaro
    Smart delivery routes, real-time tracking, happier customers.
    Read more
  • Logo of SimpliRoute
    SimpliRoute
    Plan, optimize, and track delivery routes with powerful AI.
    Read more
  • Logo of Onfleet
    Onfleet
    Effortless delivery management: optimize, track, and delight customers.
    Read more

OptimoRoute FAQ

  • What is OptimoRoute and what does OptimoRoute do?

    OptimoRoute is a cloud-based route planning software that optimizes delivery routes, helping businesses enhance efficiency and customer satisfaction. It offers real-time tracking, proof of delivery, and driver management tools accessible via a mobile app. OptimoRoute aims to reduce operational costs and improve productivity for businesses with delivery fleets.

  • How does OptimoRoute integrate with other tools?

    OptimoRoute integrates with various tools through its API. While specific integrations aren't explicitly listed, the API allows connections with other software to enhance functionality and data exchange. This flexibility enables businesses to tailor OptimoRoute to their existing workflows.

  • What the main competitors of OptimoRoute?

    Top alternatives to OptimoRoute include Route4Me, MobiWork, and MotionTools. These competitors offer similar route optimization and delivery management features, catering to businesses with field service operations. Consider Dispatch Science and Badger Maps for additional options.

  • Is OptimoRoute legit?

    Yes, OptimoRoute is a legitimate route planning and optimization software. User reviews praise its ease of use, real-time tracking, and proof of delivery features. However, some users have noted occasional issues with route logic and mapping accuracy. Consider exploring the free trial to determine if it's a good fit for your needs.

  • How much does OptimoRoute cost?

    OptimoRoute's Lite plan starts at $35.10 monthly, while the Pro plan is priced at $44.10 monthly. They also offer a Custom plan with bespoke pricing for unique business needs. Is OptimoRoute worth it? A 30-day free trial lets you explore its route planning and optimization features. Annual subscriptions offer a 10% discount on product pricing.

  • Is OptimoRoute customer service good?

    OptimoRoute's customer service receives positive feedback, with users highlighting the helpful and responsive support team. Users mention proactive assistance and quick solutions, even on weekends. While some users experienced a learning curve with the software, the readily available support helped overcome any challenges.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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