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Microsoft Exchange

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Company health

Employee growth
3% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.6/5
(57)

Microsoft Exchange description

Microsoft Exchange is email software for businesses that you install and manage on your own computer systems. It allows employees to send, receive, and organize emails, calendars, and contacts. Exchange is known for its reliability and features designed for searching and managing large amounts of email, making it a popular choice for mid-sized to large companies.


Who is Microsoft Exchange best for

Microsoft Exchange is a reliable on-premise email solution for mid-sized to large businesses. Users praise its robust security features and integration with other Microsoft products. However, some users note the high pricing and complex configuration. It's ideal for organizations prioritizing data control and security.

  • Best for medium to large enterprises.

  • Suitable for a wide range of industries.


Microsoft Exchange features

Type in the name of the feature or in your own words tell us what you need
Supported

Microsoft Exchange allows sending, receiving, and managing emails.

Supported

Microsoft Exchange supports email filtering based on criteria like sender, subject, etc.

Supported

Microsoft Exchange supports managing multiple accounts via Outlook and shared mailboxes.

Supported

Exchange supports email archiving with retention policies and legal holds.

Supported

Exchange supports calendar sharing, allowing users to view each other's availability.

Supported

Microsoft Exchange allows users to schedule and manage appointments in their calendars.

Supported

Microsoft Exchange supports storing and managing contact information, especially for external contacts.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+1

Microsoft Exchange reviews

We've summarised 55 Microsoft Exchange reviews (Microsoft Exchange G2 reviews) and summarised the main points below.

Pros of Microsoft Exchange
  • Powerful scripting capabilities enabling extensive customization.
  • Seamless user experience with a good GUI and easy-to-use PowerShell commands.
  • Intuitive and user-friendly interface for email management.
  • Robust security features, including malware protection and anti-phishing measures.
  • Excellent integration with other Microsoft products like Outlook, Teams, and OneDrive for Business.
Cons of Microsoft Exchange
  • Cumulative updates can sometimes cause issues and require downtime for installation.
  • High pricing, potentially needing to be lowered.
  • Complex configuration, especially for Exchange Online services.
  • Steep learning curve for advanced features and full functionality.
  • Limited integration options with non-Microsoft platforms.

Microsoft Exchange pricing

The commentary is based on 11 reviews from Microsoft Exchange G2 reviews.

Microsoft Exchange is praised for its robust features and seamless communication capabilities. However, reviews frequently mention the high cost of licensing and ongoing support, particularly for smaller businesses or individuals. Despite the price, many consider its comprehensive features valuable for enterprise-level email management.

Users sentiment

Strongly negative
-1

Microsoft Exchange alternatives

  • Logo of Google Workspace
    microsoft-exchange vs Google Workspace
    Better for businesses needing extensive collaboration features and online accessibility. A user-friendly interface is mentioned positively by users. Offers a wider range of pricing plans.
    Read more
  • Logo of Mailgun
    Mailgun
    Better for developers and small to medium businesses focused on transactional emails. A Microsoft Exchange alternative specializing in sending emails through apps and websites, with simple pay-as-you-go pricing. Offers inbox placement optimization, list cleaning, and deliverability testing.
    Read more
  • Logo of IceWarp
    IceWarp
    A cost-effective Microsoft Exchange alternative, particularly suited for small to medium businesses and the IT sector. It has more momentum in its employee growth. Provides a centralized platform for communication and collaboration tools.
    Read more
  • Logo of Apple iCloud
    Apple iCloud
    Better for individuals and small teams, especially within the Apple ecosystem. More focused on file storage and syncing across Apple devices. Has more momentum based on employee growth.
    Read more
  • Logo of Yahoo! Mail
    Yahoo! Mail
    Better for individual users seeking free email with large storage. A Microsoft Exchange alternative, Yahoo! Mail is simpler, but has a less effective spam filter and lacks integration with other productivity tools. Yahoo! Mail is growing slower and has less momentum than Microsoft Exchange.
    Read more
  • Logo of Zoho Mail
    Zoho Mail
    Better for smaller businesses and freelancers. Offers AI assistance for drafting and summarizing emails, plus integrations with Zoom and Asana. Has a generous free tier and is growing faster.
    Read more

Microsoft Exchange FAQ

  • What is Microsoft Exchange and what does Microsoft Exchange do?

    Microsoft Exchange is an on-premises email software for businesses. It enables employees to manage emails, calendars, and contacts, offering robust search and management features. Known for reliability, Exchange is a popular choice for mid-sized to large companies.

  • How does Microsoft Exchange integrate with other tools?

    Microsoft Exchange integrates seamlessly with other Microsoft products, including Outlook, Teams, and OneDrive for Business, enhancing productivity and collaboration. However, integration with non-Microsoft platforms is limited.

  • What the main competitors of Microsoft Exchange?

    Top Microsoft Exchange alternatives include SmarterMail, a robust on-premise option for small to medium businesses, and Microsoft 365, a cloud-based suite offering similar functionalities with added flexibility. Other competitors are Canary Mail, Spike, and Microsoft Outlook.

  • Is Microsoft Exchange legit?

    Microsoft Exchange is a legitimate email software trusted by many businesses. It's known for its reliability and robust features for managing large amounts of email. However, potential users should be aware of the complex configuration and high pricing. Consider if its features align with your needs and budget before committing.

  • How much does Microsoft Exchange cost?

    I couldn't find pricing details for Microsoft Exchange. For the most current pricing information, I recommend checking the official Microsoft website or contacting their sales team.

  • Is Microsoft Exchange customer service good?

    Customer reviews highlight Microsoft Exchange's ease of use, speed, and comprehensive administrative features. While some consider it expensive, users find its robust functionality and helpful support system valuable for managing company email effectively.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.