Logo of Apple iCloud

Apple iCloud

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
10% increase in the last year
Web traffic
1% decrease in the last quarter
Financing
January 2021 - $1B

Ratings

G2
4.4/5
(1013)
Glassdoor
4.1/5
(43979)

Apple iCloud description

Apple iCloud is Apple's built-in storage and cloud collaboration solution. Users can store files, photos, music, and more, making them accessible across various Apple devices. iCloud facilitates seamless sharing and collaboration on documents.


Who is Apple iCloud best for

Apple iCloud offers seamless data management across Apple devices. Users praise its integration, backups, and file sharing but dislike limited free storage and cost. Ideal for Apple users needing effortless data synchronization.

  • Best for small to enterprise businesses.

  • Ideal for Healthcare, Finance, E-commerce, Retail, Education, Media & Entertainment, and Software industries.


Apple iCloud features

Type in the name of the feature or in your own words tell us what you need
Supported

iCloud Drive syncs files across Apple devices and Windows.

Supported

iCloud supports document co-editing in Pages.

Supported

iCloud allows users to create folders and organize files.

Supported

iCloud allows sharing documents and setting permissions.

Supported

iCloud supports document commenting within iWork apps like Pages, Numbers, and Keynote.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.68

Customer Service

Rather positive
+0.67

Ease of Use

Strongly positive
+0.87

Reliability and Performance

Rather positive
+0.63

Ease of Implementation

Neutral
+0.27

Scalability

Rather negative
-0.57

Apple iCloud reviews

We've summarised 1013 Apple iCloud reviews (Apple iCloud G2 reviews) and summarised the main points below.

Pros of Apple iCloud
  • Seamless integration with Apple ecosystem.
  • Automatic backups.
  • Easy file sharing between Apple devices.
  • Find My Device feature.
  • Keychain password management.
Cons of Apple iCloud
  • Limited free storage.
  • High cost for additional storage.
  • Difficult to access on non-Apple devices.
  • Occasional syncing issues.

Apple iCloud pricing

The commentary is based on 231 reviews from Apple iCloud G2 reviews.

iCloud offers seamless integration within the Apple ecosystem, making it easy to sync data across devices. While the free storage tier is limited, many users find the paid plans worthwhile for the added security and convenience. However, some consider iCloud pricing to be expensive compared to other cloud storage providers.

Users sentiment

Rather negative
-0.68

Apple iCloud alternatives

  • Logo of Microsoft Exchange
    Microsoft Exchange
    Better suited for enterprise email management. A strong iCloud alternative for companies prioritizing on-premise data control and robust security, though less integrated with Apple devices. More demanding setup and administration.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for collaboration and online productivity. A better iCloud alternative for businesses seeking a comprehensive suite of integrated applications. Stronger collaboration features. More widely adopted across various industries.
    Read more
  • Logo of Photos
    Photos
    More focused on photo management and editing.
    Read more
  • Logo of Box
    Box
    Better for secure file sharing and external collaboration. A good iCloud alternative for K-12 school districts seeking administrative software. More industry coverage.
    Read more
  • Logo of DocStar ECM
    DocStar ECM
    Better for mid-sized companies needing document digitization and automation. Focuses on streamlining document-centric workflows, especially for accounts payable and human resources.
    Read more
  • Logo of NiHao Cloud
    NiHao Cloud
    Better for medium-sized businesses and enterprises focused on the Chinese market or international collaboration. A good iCloud alternative for secure file sharing and team collaboration.
    Read more

Apple iCloud FAQ

  • What is Apple iCloud and what does Apple iCloud do?

    Apple iCloud offers cloud storage and collaboration, allowing users to store files, photos, and music accessible across Apple devices. It enables seamless file sharing and document collaboration, integrating smoothly within the Apple ecosystem.

  • How does Apple iCloud integrate with other tools?

    iCloud seamlessly integrates within the Apple ecosystem, syncing data across devices. It works with iWork apps for document collaboration and offers features like Keychain for password management and Find My Device for locating lost devices. However, integration with non-Apple platforms is limited.

  • What the main competitors of Apple iCloud?

    Top alternatives to Apple iCloud include Google Workspace, Microsoft 365, and Box. These cloud storage and collaboration platforms offer similar features like file syncing, sharing, and online productivity tools, catering to various device ecosystems and business needs.

  • Is Apple iCloud legit?

    Apple iCloud is generally considered safe and legitimate, offering seamless integration within the Apple ecosystem. Users appreciate the automatic backups, easy file sharing, and Find My Device feature. However, keep in mind the limited free storage and potential syncing issues.

  • How much does Apple iCloud cost?

    Apple iCloud offers three paid plans: iCloud+ 50GB for $0.99/month, iCloud+ 200GB for $2.99/month, and iCloud+ 2TB for $9.99/month. Every Apple ID gets 5GB of iCloud storage for free.

  • Is Apple iCloud customer service good?

    Apple iCloud customer support receives mixed reviews. While some users praise its helpfulness and professionalism, others have reported slow response times and unhelpful support agents. Overall, the customer service experience seems inconsistent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.