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DocStar ECM description
DocStar ECM is a software solution that helps mid-sized companies digitize and manage their documents. It allows you to capture information from paper and digital files, automate approval processes, and securely store and retrieve your files from one central location. DocStar ECM offers specialized solutions for departments like accounts payable and human resources, promising increased productivity and reduced costs through streamlined workflows. It is particularly well-suited for businesses looking to reduce manual data entry and improve document-based processes.
Who is DocStar ECM best for
DocStar ECM helps mid-sized companies digitize and automate document-based processes. Users praise its efficient document scanning, cloud storage, and automated workflows. However, some find the interface outdated and customization limited. Ideal for businesses aiming to reduce manual data entry and streamline workflows, particularly in industries like finance and healthcare.
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Best fit for mid-sized companies seeking to improve document management.
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Suitable for various sectors, including Healthcare, Finance, Retail, and Manufacturing.
DocStar ECM features
| Supported DocStar ECM supports document management and integrates with existing procurement software. |
| Supported DocStar ECM allows users to search and retrieve documents using various criteria, including metadata and content type. |
| Supported DocStar ECM automates accounts payable processes, including invoice processing, payments, and vendor management. |
| Supported DocStar ECM automates tasks and workflows, improving efficiency. |
| Supported DocStar ECM automates data entry with OCR from various documents like invoices and receipts. |
| Supported DocStar ECM offers customizable workflow automation to streamline business processes. |
DocStar ECM reviews
We've summarised 220 DocStar ECM reviews (DocStar ECM Software Advice reviews, DocStar ECM Capterra reviews and DocStar ECM G2 reviews) and summarised the main points below.
- Easy and precise document scanning and cloud storage.
- Helpful and responsive support team.
- Saves considerable money and time by digitizing documents.
- Powerful document organization and retrieval with metadata, tags, and keywords.
- Robust workflow automation features streamline business processes.
- Outdated interface looks old-fashioned and needs modernization.
- Limited customization options and lacking documentation create hurdles.
- Workflows are not fully optimized, requiring document downloads for viewing.
- Difficulty integrating with some business applications and systems.
- Performance and scalability issues with large document volumes or heavy workloads.
DocStar ECM pricing
The commentary is based on 4 reviews from DocStar ECM Capterra reviews and DocStar ECM G2 reviews.
DocStar ECM's pricing is a common concern. Some users find licensing costly, especially for multiple users. However, many highlight its cost-effectiveness in automating tasks like AP processing, ultimately saving money and time. Several reviews mention a positive ROI due to streamlined workflows and reduced storage costs.
Users sentiment
DocStar ECM alternatives
LaserficheBetter for larger enterprises. A Laserfiche competitor and alternative, it is more focused on finance, education, and non-profit organizations.Read more
Square 9 SoftworksBetter for smaller businesses and large enterprises. Caters to a wider range of industries including hospitality, transportation, agriculture, and marketing.Read more
Amazon DriveBetter for individual users and basic file storage. No longer accepting new customers. Lacks robust document management and automation features of a DocStar ECM competitor.Read more
Google WorkspaceBetter for collaboration and online productivity. A popular DocStar ECM alternative for businesses of all sizes. Stronger focus on communication and real-time document editing. More user-friendly interface.Read more
BoxBetter for K-12 school districts in the USA. More focused on human resources, business operations, and special education. Not suitable for document automation or accounts payable.Read more
DocStar ECM FAQ
What is DocStar ECM and what does DocStar ECM do?
DocStar ECM is a document management solution for mid-sized companies. It digitizes, automates, and secures document workflows, boosting productivity and cutting costs. It offers features like automated data entry, workflow automation, and secure storage, particularly benefiting accounts payable and human resources departments.
How does DocStar ECM integrate with other tools?
DocStar ECM integrates with existing procurement software and offers robust workflow automation. It also automates data entry with OCR, facilitating seamless data transfer and processing from various document types. However, users have reported difficulties integrating with some other business applications.
What the main competitors of DocStar ECM?
DocStar ECM's main competitors include Laserfiche, DocLink, and Square 9 Softworks. These alternatives offer similar document management and automation capabilities for mid-sized businesses seeking to digitize their processes. Other competitors, like Box and NewgenONE, offer broader solutions that overlap with some of DocStar's core functionalities.
Is DocStar ECM legit?
Yes, DocStar ECM is a legitimate enterprise content management (ECM) solution. It's known for its document management, automated workflows, and accounts payable automation features. However, some users mention its outdated interface and limited customization options as drawbacks.
How much does DocStar ECM cost?
I cannot find pricing information for DocStar ECM. Contact vendor for pricing details. Is DocStar ECM worth it? Consider contacting them to discuss your needs and budget.
Is DocStar ECM customer service good?
DocStar ECM's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and unresolved issues. Several reviewers mention positive experiences with the support team during setup and troubleshooting. However, some report difficulty getting timely assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.