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DocLink

Website LinkedIn

Last updated on

Company health

Employee growth
6% decrease in the last year
Web traffic
33% decrease in the last quarter
Financing
October 2020 - $159M

Ratings

G2
4.2/5
(45)
Glassdoor
4.0/5
(80)

DocLink description

DocLink is a digital document management and automation platform. It helps mid-sized to large companies become paperless by managing documents for departments like accounting, HR, and legal. With DocLink, you can automate data entry, routing, and approvals for faster processing. This reduces errors, storage costs, and speeds up approvals, saving time and money. DocLink can be accessed from anywhere, integrates with existing systems, and offers robust security features.

Who is DocLink best for

DocLink helps mid-sized to large businesses go paperless and automate document workflows. Users praise its efficient document storage, workflow automation, and integrations. However, some report slow loading times, limited customization, and an outdated interface. If your company is looking for a document management solution with strong automation capabilities, DocLink may be a good fit, but consider the potential drawbacks.

  • Best fit for mid-sized companies seeking to digitize document workflows.

  • Suitable for general document management needs across various industries.

DocLink features

Supported

DocLink supports defining and managing user permissions, including roles and granular access control.

Supported

DocLink supports automated data entry with OCR through its Smart Capture feature.

Supported

DocLink allows attaching and storing documents, like receipts, with purchase orders and invoices.

Supported

DocLink allows defining rules for document routing and approval workflows.

Supported

DocLink offers mobile access for document management via its DocLink Mobile app.

Supported

DocLink integrates with various ERP systems to automate data synchronization and processes.

Supported

DocLink automates accounts payable processes, from invoice receipt to payment.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Neutral
+0

Reliability and Performance

Rather positive
+0.33

DocLink reviews

We've summarised 44 DocLink reviews (DocLink G2 reviews) and summarised the main points below.

Pros of DocLink
  • Efficient document storage and organization capabilities are highly praised.
  • Workflow automation features are appreciated for streamlining processes.
  • Seamless integration with existing systems is a significant advantage.
  • Instant document signing and sharing functionalities are valued.
  • Reduced paper handling and improved document accessibility are key benefits.
Cons of DocLink
  • Slow loading times and performance issues are frequently reported.
  • Limited customization options are a common complaint.
  • The user interface is considered outdated and not user-friendly.
  • High upgrade costs and pricing concerns are prevalent.
  • Lack of clear onboarding and support documentation is a recurring issue.

DocLink pricing

The commentary is based on 3 reviews from DocLink G2 reviews.

DocLink is praised for its affordability, offering a good value proposition compared to other document management systems. Users appreciate its low price point while still providing a robust feature set, making it a cost-effective solution.

Users sentiment

Strongly positive
+1

DocLink alternatives

  • Logo of DocStar ECM
    DocStar ECM
    Secure, automated document management for streamlined workflows.
    Read more
  • Logo of pVault
    pVault
    Secure digital filing cabinet for easy document storage and retrieval.
    Read more
  • Logo of DocuWare
    DocuWare
    Automate document workflows, boosting efficiency and collaboration.
    Read more
  • Logo of DynaFile
    DynaFile
    Secure cloud storage for HR, automating document workflows.
    Read more
  • Logo of DocuPhase
    DocuPhase
    Automated invoice processing and payment for streamlined accounting.
    Read more
  • Logo of OnBase
    OnBase
    Centralized platform uniting content, processes, and people for greater efficiency.
    Read more

DocLink FAQ

  • What is DocLink and what does DocLink do?

    DocLink is a document management and automation software that helps mid-sized to large businesses go paperless. It automates data entry, routing, and approvals, and integrates with existing systems. DocLink improves efficiency, reduces errors, and offers robust security features.

  • How does DocLink integrate with other tools?

    DocLink integrates with various ERP systems, automating data synchronization and processes. It also offers a mobile app, DocLink Mobile, for access to documents from anywhere. This streamlines workflows and improves accessibility.

  • What the main competitors of DocLink?

    DocLink competitors include Laserfiche, DocStar ECM, and PSISafe. These alternatives offer similar document management and automation features, targeting businesses seeking to digitize workflows and improve efficiency. Square 9 Softworks and GDocs also provide comparable solutions.

  • Is DocLink legit?

    Yes, DocLink is a legitimate document management and automation platform. It helps companies go paperless, automates workflows, and integrates with existing systems. However, some users report slow loading times and a clunky interface.

  • How much does DocLink cost?

    DocLink does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and document management requirements.

  • Is DocLink customer service good?

    DocLink's customer service receives mixed reviews. While some praise the variety of products and excellent service, others report difficulties with the software's functionality and communication barriers with the support team.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.