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Amazon Drive description
Amazon WorkDocs is a secure platform designed for businesses to create, share, and collaborate on digital content. It allows for internal and external collaboration on documents and integrates with existing applications. Files sync automatically and can be accessed offline from any device. Note: as of July 2023, Amazon WorkDocs is no longer accepting new customer sign-ups.
Who is Amazon Drive best for
Amazon WorkDocs is a secure, collaborative platform ideal for small to medium-sized businesses. Users appreciate its ease of use and accessibility but note limited free storage. While no longer accepting new sign-ups, existing users benefit from secure file sharing, co-editing, and offline access.
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Best for small to medium businesses needing basic file storage and collaboration.
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Suitable for various industries, particularly strong for Finance, Banking, Insurance, Software, and IT.
Amazon Drive features
| Supported Amazon WorkDocs supports co-editing via Hancom and Office Online. |
| Supported WorkDocs Drive allows offline access and editing of documents. |
| Supported Amazon Drive supports sharing files with external users via shareable links. |
| Supported Amazon Drive supports file syncing across multiple devices via the Amazon Photos app. |
| Supported Amazon WorkDocs supports sharing documents with other users or groups, with permission controls. |
| Supported Files are encrypted in transit and at rest using server-side encryption. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Amazon Drive reviews
We've summarised 474 Amazon Drive reviews (Amazon Drive Capterra reviews and Amazon Drive G2 reviews) and summarised the main points below.
- Unlimited photo storage for Prime members.
- Easy to use interface.
- Accessible from any device.
- Secure storage from a trusted provider.
- Affordable paid storage options.
- Limited free storage space.
- Slow upload/download speeds.
- Limited file-sharing features.
- Lack of file versioning.
- No desktop app.
Amazon Drive pricing
The commentary is based on 106 reviews from Amazon Drive Capterra reviews and Amazon Drive G2 reviews.
Amazon Drive's pricing is considered competitive, especially for Prime members who enjoy unlimited photo storage. However, some find the paid plans expensive compared to competitors, particularly for larger storage needs beyond the free 5GB. The limited free tier is also a common concern.
Users sentiment
See the Amazon Drive pricing page.
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Amazon Drive has a free trial.
Amazon Drive alternatives
Google WorkspaceBetter for team workspaces and shared calendars. A better Google Workspace alternative for seamless integration with other Google services.Read more
Wondershare Document CloudBetter for secure document management and e-signatures. Has growing momentum. A good Amazon Drive alternative. Not ideal for enterprise companies.Read more
Zoho DocsBetter for collaboration and real-time co-editing. Integrates with other Zoho products. More appealing to retail, consumer goods, manufacturing, education, real estate, hospitality, media & entertainment, non-profit & government, marketing & advertising, and automotive industries. Has significant growth momentum.Read more
iManage WorkBetter for legal and professional services. More suited to mid-size and enterprise businesses. iManage Work is growing faster. Negative pricing sentiment.Read more
FleekdriveBetter for small to medium businesses needing Salesforce integration. More complex interface and potentially slower speeds. Negative pricing sentiment. An Amazon Drive competitor and alternative.Read more
EgnyteBetter for regulated industries. A stronger option for enterprise file sharing and content governance. More widely applicable across various industries. Higher ratings on review platforms. An Amazon Drive alternative.Read more
Amazon Drive FAQ
What is Amazon Drive and what does Amazon Drive do?
Amazon Drive is a secure cloud storage service that allows users to backup and access their files, including photos and videos, from various devices. Key features include file syncing, sharing, and unlimited photo storage for Prime members. However, it has limited free storage and some users report slow upload/download speeds.
How does Amazon Drive integrate with other tools?
Amazon Drive integrates with other Amazon services like Amazon Photos for file syncing and storage. It offers external file sharing via shareable links. However, it lacks direct integration with third-party productivity apps, a significant limitation compared to competitors.
What the main competitors of Amazon Drive?
Top alternatives to Amazon Drive include Google Drive, Microsoft OneDrive, Dropbox, and iCloud. These cloud storage services offer similar features like file syncing, sharing, and online access. They also offer competitive pricing and storage options.
Is Amazon Drive legit?
Amazon Drive is generally considered safe and legitimate, especially for Prime members seeking unlimited photo storage. Users appreciate its ease of use and accessibility. However, note the limited free storage and potential slow upload/download speeds.
How much does Amazon Drive cost?
Amazon WorkDocs costs $5 per user per month, including 1 TB of storage. Additional storage can be purchased. A 30-day free trial with 1 TB of storage for up to 50 users is available. Note that new customer sign-ups and account upgrades are unavailable.
Is Amazon Drive customer service good?
Amazon Drive customer service receives mixed reviews. Some users describe helpful and solution-oriented support, while others report unhelpful experiences with slow response times and unresolved issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.