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Amazon Drive

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Ratings

G2
4.3/5
(459)
Capterra
4.3/5
(15)

Amazon Drive description

Amazon WorkDocs is a secure platform designed for businesses to create, share, and collaborate on digital content. It allows for internal and external collaboration on documents and integrates with existing applications. Files sync automatically and can be accessed offline from any device. Note: as of July 2023, Amazon WorkDocs is no longer accepting new customer sign-ups.


Who is Amazon Drive best for

Amazon WorkDocs is a secure, collaborative platform ideal for small to medium-sized businesses. Users appreciate its ease of use and accessibility but note limited free storage. While no longer accepting new sign-ups, existing users benefit from secure file sharing, co-editing, and offline access.

  • Best for small to medium businesses needing basic file storage and collaboration.

  • Suitable for various industries, particularly strong for Finance, Banking, Insurance, Software, and IT.


Amazon Drive features

Supported

Amazon WorkDocs supports co-editing via Hancom and Office Online.

Supported

WorkDocs Drive allows offline access and editing of documents.

Supported

Amazon Drive supports sharing files with external users via shareable links.

Supported

Amazon Drive supports file syncing across multiple devices via the Amazon Photos app.

Supported

Amazon WorkDocs supports sharing documents with other users or groups, with permission controls.

Supported

Files are encrypted in transit and at rest using server-side encryption.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Rather positive
+0.33

Ease of Use

Rather positive
+0.65

Reliability and Performance

Rather positive
+0.37

Ease of Implementation

Rather positive
+0.5

Scalability

Strongly positive
+1

Amazon Drive reviews

We've summarised 474 Amazon Drive reviews (Amazon Drive Capterra reviews and Amazon Drive G2 reviews) and summarised the main points below.

Pros of Amazon Drive
  • Unlimited photo storage for Prime members.
  • Easy to use interface.
  • Accessible from any device.
  • Secure storage from a trusted provider.
  • Affordable paid storage options.
Cons of Amazon Drive
  • Limited free storage space.
  • Slow upload/download speeds.
  • Limited file-sharing features.
  • Lack of file versioning.
  • No desktop app.

Amazon Drive pricing

The commentary is based on 106 reviews from Amazon Drive Capterra reviews and Amazon Drive G2 reviews.

As of July 2023, Amazon WorkDocs is no longer accepting new customer sign-ups. Existing customers can continue to use the service. Amazon WorkDocs is available for Amazon WorkSpaces users at no additional cost with 50GB of storage per user. Additional storage can be purchased at a discounted rate.

Users sentiment

Rather negative
-0.33

See the Amazon Drive pricing page.

  • Amazon Drive has a free trial.

Standard
$5 per user/month

1 TB of storage per user.


Amazon Drive alternatives

  • Logo of Microsoft OneDrive for Business
    Microsoft OneDrive for Business
    Secure cloud storage for work files, syncing across devices.
    Read more
  • Logo of Sync.com
    Sync.com
    Secure cloud storage, file sharing, and collaboration.
    Read more
  • Logo of pCloud
    pCloud
    Secure, accessible cloud storage with custom-branded sharing.
    Read more
  • Logo of Business Productivity
    Business Productivity
    Streamline work, boost teamwork, and scale your business in the cloud.
    Read more
  • Logo of Simplify Reality
    Simplify Reality
    AI-powered customer service automation for better experiences.
    Read more
  • Logo of GDocs
    GDocs
    Collaborative online documents, easy sharing, and real-time editing.
    Read more

Amazon Drive FAQ

  • What is Amazon Drive and what does Amazon Drive do?

    Amazon Drive is a secure cloud storage service that allows users to backup and access their files, including photos and videos, from various devices. Key features include file syncing, sharing, and unlimited photo storage for Prime members. However, it has limited free storage and some users report slow upload/download speeds.

  • How does Amazon Drive integrate with other tools?

    Amazon Drive integrates with other Amazon services like Amazon Photos for file syncing and storage. It offers external file sharing via shareable links. However, it lacks direct integration with third-party productivity apps, a significant limitation compared to competitors.

  • What the main competitors of Amazon Drive?

    Top alternatives to Amazon Drive include Google Drive, Microsoft OneDrive, Dropbox, and iCloud. These cloud storage services offer similar features like file syncing, sharing, and online access. They also offer competitive pricing and storage options.

  • Is Amazon Drive legit?

    Amazon Drive is generally considered safe and legitimate, especially for Prime members seeking unlimited photo storage. Users appreciate its ease of use and accessibility. However, note the limited free storage and potential slow upload/download speeds.

  • How much does Amazon Drive cost?

    Amazon WorkDocs costs $5 per user per month, including 1 TB of storage. Additional storage can be purchased. A 30-day free trial with 1 TB of storage for up to 50 users is available. Note that new customer sign-ups and account upgrades are unavailable.

  • Is Amazon Drive customer service good?

    Amazon Drive customer service receives mixed reviews. Some users describe helpful and solution-oriented support, while others report unhelpful experiences with slow response times and unresolved issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.