Last updated on
Company health
Ratings
Zoho Docs description
Zoho Docs is a cloud-based platform for document creation, storage, and collaboration. It allows you to store various file types, share files securely, and work together with colleagues in real-time. It includes a built-in office suite for editing documents, spreadsheets, and presentations. Zoho Docs integrates with other Zoho products and can import files from platforms like Dropbox and Google Drive.
Who is Zoho Docs best for
Zoho Docs provides a central hub for document creation, storage, and real-time collaboration. Users praise its ease of use and integration with other Zoho apps. However, some have noted issues with offline access and mobile app functionality. Best for businesses seeking a cost-effective alternative to traditional document management.
-
Ideal for small, medium, and large businesses seeking a collaborative document platform.
-
A good fit for various sectors, including Healthcare, Finance, Retail, and more.
Zoho Docs features
| Supported Zoho Docs allows multiple users to edit documents simultaneously. |
| Supported Zoho Writer supports creating and using document templates. |
| Supported Zoho Docs supports real-time co-editing in Zoho Writer. |
| Supported Zoho Docs supports offline editing and automatic synchronization. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zoho Docs reviews
We've summarised 398 Zoho Docs reviews (Zoho Docs G2 reviews) and summarised the main points below.
- Easy-to-use interface and navigation
- Centralized document storage, accessible from anywhere
- Real-time collaboration and document sharing
- Integrates well with other Zoho apps
- Cost-effective for document management
- Offline access is limited and unreliable
- Slow syncing of files, especially with large files or numerous files
- Mobile app lacks features and has performance issues
- Folder upload not supported
- Limited customization for UI and features
Zoho Docs pricing
The commentary is based on 57 reviews from Zoho Docs G2 reviews.
Zoho Docs offers a free plan with limited storage. While some users find paid plans pricey, many consider them worthwhile due to the robust features, seamless collaboration, and integration with other Zoho apps. However, some users have noted limitations with offline access and storage capacity on lower-tier plans.
Users sentiment
Zoho Docs alternatives
MarkUpBetter for visual feedback on design projects and websites. Easier to use, according to user reviews.Read more
Google WorkspaceBetter for e-commerce businesses. A broader suite of applications including email, calendar, and messaging. Stronger collaboration features, preferred by users for its user-friendly interface.Read more
Zoho WorkDriveBetter for team file sharing and collaboration. Focuses on secure content management.Read more
Zoho WriterBetter for document creation, editing, and collaboration with an AI-powered writing assistant.Read more
LaserficheBetter for automating document-centric tasks and going paperless. A better fit for mid-size and large companies needing robust document management.Read more
Zoho Docs FAQ
What is Zoho Docs and what does Zoho Docs do?
Zoho Docs is a cloud-based document management platform offering file storage, sharing, and real-time collaboration. It features a built-in office suite, integrates with other Zoho apps, and supports importing files from various platforms. It's a cost-effective solution for businesses seeking centralized document management and online collaboration.
How does Zoho Docs integrate with other tools?
Zoho Docs integrates seamlessly with other Zoho products, enhancing its collaborative capabilities within the Zoho ecosystem. It also supports importing files from cloud storage services like Google Drive and Dropbox for increased flexibility.
What the main competitors of Zoho Docs?
Top alternatives to Zoho Docs include Google Workspace, Microsoft 365, and Zoho WorkDrive. These competitors offer similar features like cloud storage, real-time collaboration, and online office suites. Other options include ClickUp and Laserfiche.
Is Zoho Docs legit?
Yes, Zoho Docs is a legitimate and safe cloud-based document management platform. It offers secure storage, real-time collaboration, and integration with other Zoho apps. While some users report limitations with offline access and syncing, many praise its ease of use and cost-effectiveness.
How much does Zoho Docs cost?
Zoho Docs pricing information is not available. Contact Zoho sales team to determine if Zoho Docs and its features are a worthwhile investment for your document management needs.
Is Zoho Docs customer service good?
Zoho Docs customer service receives mixed reviews. While some users praise the helpful and responsive support, others report slow response times and inefficient solutions. Several users mention initial difficulties with customer service that later improved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.