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Square 9 Softworks

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Company health

Employee growth
No change in the last year
Web traffic
9% decrease in the last quarter

Ratings

G2
4.5/5
(146)
Capterra
4.5/5
(123)
Glassdoor
4.1/5
(45)

Square 9 Softworks description

Square 9 Softworks provides software to help businesses transition from paper to digital document management. Their platform allows you to scan, store, search, and manage documents electronically. They offer automated workflows, web forms, and integrations with popular accounting software, aiming to improve efficiency and reduce reliance on paper-based processes.


Who is Square 9 Softworks best for

Square 9 Softworks helps businesses go paperless with robust document management, automation, and workflow tools. Users praise the intuitive interface and powerful search but note some performance issues and complex setup. It's a good fit for organizations needing to streamline document-heavy processes, especially those in regulated industries.

  • Best fit for small to medium-sized businesses seeking efficient document management.

  • Ideal for heavily regulated industries like finance, healthcare, and government.


Square 9 Softworks features

Type in the name of the feature or in your own words tell us what you need
Supported

Square 9's GlobalSearch ECM allows efficient document search and retrieval.

Supported

Square 9 Softworks offers tools to automate document workflows, reducing manual tasks.

Supported

Square 9 Softworks offers OCR through its GlobalCapture software.

Supported

Square 9 integrates with QuickBooks, Microsoft Dynamics, and Sage.

Supported

Square 9 offers document management through its GlobalSearch platform.

Supported

Square 9 Softworks supports custom forms via its GlobalForms product.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly positive
+0.73

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Neutral
-0.11

Square 9 Softworks reviews

We've summarised 269 Square 9 Softworks reviews (Square 9 Softworks Capterra reviews and Square 9 Softworks G2 reviews) and summarised the main points below.

Pros of Square 9 Softworks
  • Intuitive and user-friendly interface for document management.
  • Robust search functionality for quick document retrieval.
  • Efficient workflow automation for streamlined processes.
  • Excellent customer support praised for responsiveness and helpfulness.
Cons of Square 9 Softworks
  • Occasional system slowdowns and performance lags are reported.
  • The initial setup process can be complex and time-consuming.
  • Some administrative menus and tasks can be difficult to navigate and understand.
  • Limited functionality and features in the mobile app.

Square 9 Softworks pricing

The commentary is based on 18 reviews from Square 9 Softworks Capterra reviews and Square 9 Softworks G2 reviews.

Square 9 Softworks is generally considered a good value, with many reviewers highlighting its affordability compared to other document management systems. Some users mention high professional service rates and others wish for enterprise-level pricing options for larger organizations. However, most feel the software offers a good balance of cost and functionality.

Users sentiment

Rather negative
-0.5

See the Square 9 Softworks pricing page.


Square 9 Softworks alternatives

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    Better for finance and insurance. Not a good fit for healthcare, education, government, marketing, or professional services. Has slower momentum.
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  • Logo of DocLink
    DocLink
    Better for larger enterprises. Has stronger website traffic growth momentum.
    Read more
  • Logo of NewgenONE Digital Transformation Platform
    NewgenONE Digital Transformation Platform
    Better for larger enterprises. Focuses on finance, healthcare, and IT, and has stronger momentum. A low-code platform enabling custom app development. Offers similar document and workflow automation but lacks accounting software integrations.
    Read more
  • Logo of DocStar ECM
    DocStar ECM
    Better for legal services. Caters specifically to mid-sized companies. Users praise the precise scanning and robust document retrieval features. However, some users report an outdated interface and limited customization.
    Read more
  • Logo of Laserfiche
    Laserfiche
    Better for larger enterprises. Has more momentum based on website traffic data. A strong Laserfiche alternative.
    Read more
  • Logo of Box
    Box
    Better for K-12 school districts in the USA. Focuses on human resources, business operations, and special education programs. More user-friendly and has better integrations.
    Read more

Square 9 Softworks FAQ

  • What is Square 9 Softworks and what does Square 9 Softworks do?

    Square 9 Softworks offers document management software that helps businesses transition from paper to digital workflows. Their platform enables scanning, storing, searching, and managing documents electronically, with automation and integrations to boost efficiency. They are a good fit for organizations looking to streamline document-heavy processes.

  • How does Square 9 Softworks integrate with other tools?

    Square 9 Softworks integrates with popular accounting software like QuickBooks, Microsoft Dynamics, and Sage. It also offers web forms and automated workflows to streamline processes and improve efficiency. This allows businesses to connect financial data with document management.

  • What the main competitors of Square 9 Softworks?

    Top alternatives to Square 9 Softworks include DocLink, Laserfiche, and NewgenONE. These competitors offer similar document management and workflow automation capabilities, catering to businesses seeking digital transformation solutions. ClickUp and PSISafe also provide overlapping features for document management and broader workflow solutions.

  • Is Square 9 Softworks legit?

    Yes, Square 9 Softworks is a legitimate software company specializing in document management solutions. They offer features like document scanning, storage, and workflow automation and are generally well-regarded for their intuitive interface and helpful customer support.

  • How much does Square 9 Softworks cost?

    I cannot find pricing details for Square 9 Softworks. Contact their sales team for a customized quote based on your specific business requirements. Consider exploring alternatives with transparent pricing if budget is a primary concern.

  • Is Square 9 Softworks customer service good?

    Square 9 Softworks' customer service receives positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and ability to resolve issues efficiently. While some users mention initial setup challenges, the readily available support mitigates this concern.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.