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MailerSend description
MailerSend is a transactional email service designed to help businesses send important communications like invoices, password resets, and shipping notifications. Its features include a drag-and-drop email builder, pre-made templates, and integrations with popular platforms. MailerSend focuses on reliable delivery at scale and provides tools for managing email lists and analyzing performance. With both an API and user-friendly interface, it caters to technical and non-technical users alike. A free plan is available for smaller senders, and paid plans offer additional features and higher sending volumes.
Who is MailerSend best for
MailerSend is a transactional email platform perfect for small and medium businesses in e-commerce, retail, and software. Users praise its generous free tier, easy-to-use API, and responsive customer support. However, some have reported issues with deliverability and account management. If you need a reliable email solution and prioritize developer-friendly tools, MailerSend is worth considering.
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Best for small to medium-sized businesses.
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Ideal for e-commerce, retail, and software companies.
MailerSend features
| Supported MailerSend tracks email opens, clicks, bounces, unsubscribes, and other metrics. |
| Supported MailerSend offers a rich library of pre-designed email templates. |
| Supported MailerSend supports automated transactional emails like receipts, order confirmations, and password resets. |
| Supported MailerSend prioritizes high deliverability and low bounce rates with robust infrastructure and monitoring. |
| Supported MailerSend supports inbound email processing, including automated replies via custom workflows. |
| Supported MailerSend offers robust APIs, SDKs, and comprehensive documentation for developers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
MailerSend reviews
We've summarised 137 MailerSend reviews (MailerSend Software Advice reviews, MailerSend TrustPilot reviews, MailerSend Capterra reviews and MailerSend G2 reviews) and summarised the main points below.
- Fast and responsive customer support, often praised for helpfulness.
- Generous free tier with 12,000 emails per month.
- Easy-to-use API and SMTP integration for developers.
- User-friendly interface and dashboard.
- Competitive pricing and flexible pay-as-you-go model.
- Unclear account approval/suspension process, leading to frustration.
- Difficulties with domain verification and DNS setup.
- Inconsistent email deliverability; some emails land in spam.
- Limited customization in the email template editor.
- Lack of transparent communication regarding account status and policy compliance.
MailerSend pricing
The commentary is based on 36 reviews from MailerSend Capterra reviews, MailerSend G2 reviews and MailerSend TrustPilot reviews.
MailerSend's pricing is generally considered affordable, especially its generous free tier. Some users mention scaling costs and issues with subscriptions not including advertised features. Others are very satisfied with the pricing for transactional emails and consider the service cost-effective.
Users sentiment
See the MailerSend pricing page.
MailerSend alternatives
MailgunBetter for deliverability testing and list cleaning. More appealing to developers with its focus on API integration and webhooks. However, users report inconsistent customer support and occasional deliverability issues, particularly with Outlook and Hotmail. Pricing may be less favorable. MailerSend alternative; MailerSend competitor.Read more
Twilio SendGrid Email APIBetter for developers with robust API integrations. Has a more established market presence and is growing faster than MailerSend. More industry applications, especially mid-market. However, users report negative experiences with customer support and pricing.Read more
SparkPostBetter for high-volume senders. Has a larger website traffic growth, indicating more momentum. Suitable for businesses in manufacturing, hospitality, legal and professional services. Users appreciate high deliverability rates and a generous free plan but dislike account suspensions and unresponsive support. A MailerSend competitor and alternative.Read more
Elastic EmailBetter fit for small to medium businesses seeking cost-effective transactional email solutions. Has a free plan. Offers stronger customer support, but with some negative feedback regarding responsiveness and canned responses. Is growing faster than MailerSend. Pricing can increase significantly after the initial period.Read more
HubSpot Marketing HubBetter for comprehensive marketing automation and lead generation. A better HubSpot Marketing Hub alternative for transactional emails. More suitable for inbound marketing strategies.Read more
Brevo Transactional EmailBetter for Healthcare, Manufacturing, Legal, and Professional Services. Primarily an email marketing and automation platform with transactional email capabilities. Users praise ease of use and pricing but dislike limited email editor functionality and automation setup complexity. A MailerSend competitor and alternative.Read more
MailerSend FAQ
What is MailerSend and what does MailerSend do?
MailerSend is a transactional email platform for sending mission-critical emails like password resets, shipping confirmations, and invoices. It offers a user-friendly interface, API, and integrations, catering to both technical and non-technical users. MailerSend prioritizes reliable delivery and provides tools for email management and performance analysis.
How does MailerSend integrate with other tools?
MailerSend integrates with various platforms through its API and webhooks, allowing seamless connections with popular tools. It offers SDKs in multiple programming languages, simplifying the integration process for developers. This enables automated workflows and data synchronization with other business applications.
What the main competitors of MailerSend?
MailerSend's main competitors include Elastic Email, Mailchimp, Constant Contact, and ActiveCampaign. These alternatives offer similar email marketing and transactional email services, often with additional features like marketing automation and CRM integrations.
Is MailerSend legit?
MailerSend is a legitimate email service provider. User reviews highlight its user-friendly interface, generous free tier, and helpful customer support. However, potential users should be aware of reports of inconsistent email deliverability and account management issues.
How much does MailerSend cost?
MailerSend offers a free plan with limited email volume. Paid plans start at $19/month for higher sending limits and additional features. Contact MailerSend for enterprise pricing information. Is MailerSend worth it? The free plan makes it easy to find out.
Is MailerSend customer service good?
MailerSend's customer service receives mixed reviews. While many users praise the prompt and helpful support, others report difficulties getting their accounts approved or receiving timely responses to inquiries regarding suspensions. Some find the support team knowledgeable and patient, while others have had negative experiences with unresponsive agents.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.