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Twilio SendGrid Email API description
Twilio SendGrid Email API is a tool designed to make sending emails reliable and efficient. Aimed at developers at companies of all sizes, it simplifies the process of integrating email sending into websites and apps. It provides tools and data to track delivery rates and understand email performance. Twilio SendGrid Email API focuses on reliability and scalability so your emails reach your audience.
Who is Twilio SendGrid Email API best for
Twilio SendGrid Email API is a reliable email solution for developers. Its easy-to-use API and comprehensive documentation simplify integration. Users praise its deliverability for transactional emails and detailed reporting. However, some dislike the unpredictable account closures and unhelpful customer support. The free plan caters to low-volume senders.
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Best for small to enterprise businesses needing reliable email delivery.
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Ideal for Education, Software/IT, and Marketing/Advertising.
Twilio SendGrid Email API features
| Supported Twilio Sendgrid provides a template builder with a drag and drop interface. |
| Supported Twilio SendGrid Email API offers advanced analytics and reporting tools for email campaigns. |
| Supported Twilio SendGrid supports sending transactional emails such as receipts and password resets. |
| Supported Twilio SendGrid offers bounce rate tracking through its API and analytics dashboard. |
| Supported Twilio SendGrid allows organizing contacts into lists based on criteria like demographics and engagement. |
| Supported Twilio SendGrid allows sending emails to many recipients at once. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Twilio SendGrid Email API reviews
We've summarised 351 Twilio SendGrid Email API reviews (Twilio SendGrid Email API G2 reviews) and summarised the main points below.
- Very reliable email delivery for transactional emails.
- Easy to use API and good documentation make it easy to integrate.
- Detailed reporting features with useful statistics about email performance.
- The free plan allows for generous testing and is great for low-volume senders.
- Account closures and blocks happen without explanation or warning.
- Customer support is extremely difficult to contact and often unhelpful.
- Recent price increases and overage fees are frustrating for many users.
- Shared IPs can negatively impact deliverability, leading users to have to pay for a dedicated IP.
Twilio SendGrid Email API pricing
The commentary is based on 43 reviews from Twilio SendGrid Email API G2 reviews.
SendGrid's pricing is generally considered affordable, especially for startups, with a free tier available. However, some users find the cost of dedicated IPs and detailed reporting high, while others mention price increases after the Twilio acquisition. Several users appreciate the flexible plans and startup credits.
Users sentiment
Twilio SendGrid Email API alternatives
ResendMore focused on ensuring deliverability and providing a developer-friendly experience. Has significantly more momentum currently.Read more
Customer.ioBetter for personalized messaging and multi-channel engagement, especially for mid-sized and larger companies. More automation focused with a visual workflow builder. Has strong customer support. Pricing is generally considered higher.Read more
MailerSendBetter for non-technical users with its drag-and-drop email builder and user-friendly interface. A Twilio SendGrid Email API competitor and alternative, MailerSend has a more generous free tier.Read more
MailazyMore focused on transactional emails like password resets. Simpler feature set for users primarily needing reliable delivery of critical emails. Fewer integrations and less robust analytics than Twilio SendGrid Email API.Read more
Pabbly Email MarketingBetter fit for users seeking unlimited email sending with a fixed price. Focuses more on bulk email marketing as part of a broader marketing suite. Has more momentum in terms of employee growth. Caters to a broader audience including marketing and advertising.Read more
HubSpot Marketing HubBetter for comprehensive marketing solutions than just email. Geared towards a broader audience needing CRM, SEO, and social media tools. Has broader industry applicability. Consider this Twilio SendGrid Email API competitor for inbound marketing and integrated platforms. It is growing faster.Read more
Twilio SendGrid Email API FAQ
What is Twilio SendGrid Email API and what does Twilio SendGrid Email API do?
Twilio SendGrid Email API is a developer-focused tool simplifying email integration into apps and websites. It offers reliable email delivery, scalability, and detailed performance tracking. It's suitable for businesses of all sizes, with a focus on transactional emails and deliverability.
How does Twilio SendGrid Email API integrate with other tools?
Twilio SendGrid Email API integrates with various tools through its flexible API and webhooks. It connects with popular platforms like Zapier, allowing integration with numerous other apps. This enhances its functionality for tasks such as list management and workflow automation.
What the main competitors of Twilio SendGrid Email API?
Top alternatives to Twilio SendGrid include Mailchimp, Constant Contact, ActiveCampaign, and Resend. These competitors offer similar email marketing and automation features, often with varying pricing structures and target audiences. HubSpot Marketing Hub is another option, providing a more comprehensive marketing suite.
Is Twilio SendGrid Email API legit?
Yes, Twilio SendGrid Email API is a legitimate and widely used email API. It's known for reliable email delivery and a user-friendly API. However, some users have reported issues with customer support and unexpected account closures.
How much does Twilio SendGrid Email API cost?
Twilio SendGrid Email API offers a free plan with limited email sends per month. Paid plans start at $19.95/month for increased email volume and additional features. The exact pricing depends on the email volume needs. Contact Twilio SendGrid for enterprise-level pricing.
Is Twilio SendGrid Email API customer service good?
Customer reviews on SendGrid's customer service are mixed. While some users praise the helpful and responsive support team, others express frustration with difficulty contacting support and unhelpful responses. Many negative reviews cite account closures and blocks without explanation or warning.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.