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LucidLink description
LucidLink is a cloud-based file storage and collaboration tool that makes it feel like your team is working together in the same room, even when they're miles apart. It lets you access and edit large files instantly and securely, without waiting for downloads or worrying about file syncing. LucidLink works seamlessly with popular creative tools and prioritizes data security with its zero-knowledge encryption. This means that your files are private, and even LucidLink can't access their contents.
What companies are using LucidLink?
Who is LucidLink best for
LucidLink is a cloud storage solution perfect for creative teams working with large files. Users praise its speed and ease of use, especially for cross-platform collaboration. However, some have reported difficulties with Mac installations and limited external sharing options. It offers a cost-effective way to manage and share files securely.
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Best for small to enterprise-level creative teams.
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Ideal for any industry handling large files and remote collaboration.
LucidLink features
| Supported LucidLink allows granular permissions for files and folders, granting and revoking access as needed. |
| Supported LucidLink supports client-side, zero-knowledge encryption, ensuring data privacy. |
| Supported LucidLink supports creating and managing folders. |
| Supported Files can be accessed and managed from any location with internet connectivity. |
| Supported Files are encrypted in transit and at rest using AES-256 encryption and a zero-knowledge model. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
LucidLink reviews
We've summarised 280 LucidLink reviews (LucidLink G2 reviews) and summarised the main points below.
- Fast and seamless file access and sharing, especially for large files
- Easy setup and user-friendly interface
- Cost-effective compared to traditional NAS or server solutions
- Excellent customer support, quick to respond and resolve issues
- Works well across different operating systems, facilitating collaboration between Mac and Windows users
- Difficult installation on Mac computers, especially those with Apple silicon chips
- Lack of a straightforward method for deleting or modifying filespaces
- Limited ability to share files with external users without creating an account for them
- Occasional syncing and streaming issues, particularly with certain file types like MXF
LucidLink pricing
The commentary is based on 48 reviews from LucidLink G2 reviews.
LucidLink's pricing is generally viewed as fair and affordable, especially for smaller teams and individuals. However, some users have noted increasing costs with larger storage needs and the per-user pricing model after the first five users can be a concern for some. Others wish for clearer upfront pricing and more transparency regarding ingress fees.
Users sentiment
See the LucidLink pricing page.
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LucidLink has a free plan.
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LucidLink has a free trial.
Starter
Limited to 1 TB storage, suitable for up to 10 users.
Business
Suitable for up to 10 TB, accommodates a maximum of 25 users.
Enterprise
Unlimited storage capacity, ideal for large teams and projects.
LucidLink alternatives
Google WorkspaceBetter for businesses seeking a broader suite of productivity and collaboration tools. More user-friendly interface. Stronger collaboration features.Read more
DropboxBetter for external sharing and broader industry fit. Has more website traffic momentum but slower employee growth. More user reviews available for a Dropbox alternative or competitor.Read more
DocStar ECMBetter for mid-sized companies focused on digitizing and automating document-heavy processes, especially in accounts payable and HR. A LucidLink alternative specializing in document management with robust workflow automation.Read more
ConfluenceBetter for project documentation and knowledge sharing. More suitable for software and IT companies.Read more
NiHao CloudBetter for teams collaborating with external partners. More suitable for businesses focused on e-commerce, IT, or professional services, especially within China. LucidLink is growing faster.Read more
iManage WorkBetter for legal and financial businesses. Grows faster. Stronger Microsoft Office integration, but the mobile app has limited functionality. More difficult to learn initially, with a potentially cluttered interface.Read more
LucidLink FAQ
What is LucidLink and what does LucidLink do?
LucidLink is a cloud-based file service that provides fast, secure, and collaborative access to data. It enables teams to work with large files remotely, as if they were stored locally, using zero-knowledge encryption for enhanced security. LucidLink integrates with creative tools and offers a streamlined workflow for various operating systems.
How does LucidLink integrate with other tools?
LucidLink integrates seamlessly with popular creative tools, facilitating efficient workflows. It supports various operating systems, enabling collaboration between Mac and Windows users. More specific integration details are not readily available.
What the main competitors of LucidLink?
LucidLink competitors include Dropbox, Google Workspace, and Egnyte, which offer cloud storage and file sharing. For secure file transfer, SendSafely is an alternative. Slack focuses on team communication and collaboration, while iManage Work specializes in document management for legal and financial firms.
Is LucidLink legit?
Yes, LucidLink is a legitimate cloud storage and collaboration platform. It offers secure file sharing, fast access, and a user-friendly interface, making it a safe and reliable option for teams working with large files. Users praise its speed and ease of use, especially for large file transfers.
How much does LucidLink cost?
LucidLink offers a free trial and a free plan. Paid plans start at $7/month for the Starter plan (1 TB, 10 users) and $32/month for the Business plan (10 TB, 25 users). Enterprise plan pricing is custom, ideal for large teams needing unlimited storage. Is LucidLink worth it? The product is valuable for collaborative file sharing.
Is LucidLink customer service good?
LucidLink's customer service receives positive feedback. Users praise the helpful and responsive support team, highlighting their quick resolution of issues and willingness to assist with setup and troubleshooting. Some users mention occasional delays in response times, but overall, the sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.