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Dropbox description
Dropbox is a cloud-based file storage and collaboration platform designed for businesses of all sizes. It allows you to store files securely in the cloud, access them from anywhere, and easily share them with colleagues and external partners. Dropbox offers tools to streamline teamwork, such as file syncing, version control, and feedback collection. Security is a priority, with features like encryption and data recovery to protect sensitive information.
Who is Dropbox best for
Dropbox is a popular choice for businesses seeking user-friendly file storage and collaboration. Users praise its intuitive design and reliable syncing capabilities, making it easy to manage and share files across devices. While Dropbox offers a free plan, users often find the paid plans expensive for the storage space provided. Despite some criticism of the mobile app's performance, Dropbox remains a strong option for teams needing a centralized platform to manage their documents and collaborate effectively.
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Dropbox is a good fit for businesses of all sizes seeking a reliable file storage and collaboration platform.
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Dropbox is a valuable tool for various industries, including finance, education, retail, and more, that require seamless file sharing and collaboration.
Dropbox features
| Supported Dropbox supports keeping files updated across multiple devices through its automatic file syncing feature. Users can access and manage files from various devices, including computers, mobile phones, tablets, and web browsers, ensuring files are up-to-date across all platforms. |
| Supported Dropbox supports sharing files securely with encryption in transit and at rest. |
| Supported Dropbox supports the recovery of deleted files within specific timeframes, ranging from 30 to 365 days depending on the account type. However, files deleted via "Send and track" are permanently deleted. |
| Supported Dropbox supports encryption for data at rest and end-to-end encryption. |
| Supported Dropbox supports file version history and allows restoring previous versions. |
| Supported Dropbox Replay enables audio, video, and image feedback on files. |
| Supported Dropbox allows granular control over files and folders by setting permissions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Dropbox reviews
We've summarised 2527 Dropbox reviews (Dropbox G2 reviews) and summarised the main points below.
- Easy to use and set up.
- Reliable file syncing across devices.
- Seamless integration with Windows file system.
- Convenient file sharing with others.
- Limited free storage space, only 2GB.
- Paid plans can be expensive.
- Confusing interface for sharing.
- Mobile app can be slow and buggy.
Dropbox pricing
The commentary is based on 959 reviews from Dropbox G2 reviews.
Dropbox offers limited free storage, with users frequently citing the need to upgrade for more space. While many find the paid plans expensive, they acknowledge the value provided for reliable file storage, syncing, and collaboration features.
Users sentiment
See the Dropbox pricing page.
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Dropbox has a free plan.
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Dropbox has a free trial.
Basic
A basic plan with 2GB storage for storing and sharing files.
Plus
For personal use. Includes 2 TB of storage, file transfer up to 50 GB, 30 days to restore deleted files, and features for editing PDFs and getting signatures.
Essentials
For professionals. Includes 3 TB of storage, file transfer up to 100 GB, 180 days to restore deleted files, features for editing PDFs, getting signatures, branding shared files, and password protecting files.
Business
For teams. Includes 3+ users, starts at 9 TB of storage, file transfer up to 100 GB, 180 days to restore deleted files, and collaboration tools like team folders, admin managed file access, roles, groups, permissions, and management of team sharing activity.
Business Plus
For companies. Includes 3+ users, starts at 15 TB of storage, file transfer up to 250 GB, 1 year to restore deleted files, enhanced security controls like single sign-on, and compliance tracking.
Enterprise
Customizable plan with enterprise-grade security, integrations, and dedicated support.
Dropbox alternatives
Google WorkspaceBetter for team workspaces and integrated communication. A popular Dropbox alternative, Google Workspace offers a broader suite of productivity tools. More user-friendly interface.Read more
dropbox vs BoxBetter for K-12 school districts. More industry applications. Ease of use is a key differentiator. Negative pricing sentiment.Read more
TresoritBetter for industries needing strong security and compliance like healthcare, finance, and legal. More secure file sharing with end-to-end encryption. Has more momentum in employee growth.Read more
dropbox vs NextcloudBetter for users who need full control over their data with self-hosting. Open-source and highly customizable with various apps and plugins. Offers a wider range of features like communication and PIM tools. More cost-effective and has stronger data privacy. Growing faster than Dropbox.Read more
DigiboxxMore cost-effective cloud storage solution. Has simpler file sharing and collaboration features. Growing faster than Dropbox in terms of website traffic and employee growth. Specifically designed for the Indian market.Read more
WeezlyBetter for scheduling and video communication to boost customer engagement. Weezly is easier to use and implement. Weezly's customer support is rated higher.Read more
Dropbox FAQ
What is Dropbox and what does Dropbox do?
Dropbox is a cloud storage platform that enables users to store, sync, and share files securely. Businesses use Dropbox to improve collaboration through features like version control and file sharing. Dropbox is known for its user-friendly interface and reliable file syncing capabilities.
How does Dropbox integrate with other tools?
Dropbox integrates with a wide range of tools, including Microsoft Office 365, Google Workspace, Slack, and Zoom, enabling users to streamline workflows and enhance productivity.
What the main competitors of Dropbox?
Dropbox's main competitors are cloud storage and file-sharing platforms such as Google Workspace, Microsoft OneDrive, Box, and Egnyte. These alternatives offer similar features for file syncing, collaboration, and secure storage.
Is Dropbox legit?
Dropbox is a legitimate and widely used cloud storage platform. It's considered safe, with features like encryption and file recovery to protect your data. Millions of users trust Dropbox for file storage and collaboration.
How much does Dropbox cost?
Dropbox's pricing ranges from a free Basic plan with 2GB of storage to custom-priced Enterprise plans. Paid plans like Plus and Essentials start at $9.99/month, while Business plans are priced per user, starting at $15/user/month.
Is Dropbox customer service good?
Based on user reviews, Dropbox customer service receives mixed feedback. While some users praise its responsiveness and helpfulness, others express frustration with slow response times and difficulty reaching support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.