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Nextcloud description
Nextcloud is a secure, open-source platform that lets companies manage and share data on their own servers. It provides tools for file storage and syncing, communication (chat, video calls), and online collaboration on documents. Nextcloud focuses on data privacy and control, allowing businesses to manage their data internally instead of relying on third-party cloud providers. It's used by a large community and is known for its ease of use and customization options.
Who is Nextcloud best for
Nextcloud is a self-hosted platform ideal for businesses prioritizing data privacy and control. Users appreciate its cost-effectiveness, diverse features like file sharing and communication tools, and customization options. However, some have noted occasional syncing issues and a complex setup process. Best for tech-savvy teams willing to manage their own servers.
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Best for small to enterprise-level businesses seeking enhanced data control.
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A versatile solution across various sectors, particularly strong for IT, software, and telecommunications.
Nextcloud features
| Supported Nextcloud integrates with external email clients like Outlook and supports external SMTP servers. |
| Supported Nextcloud supports real-time co-editing via Nextcloud Office and ONLYOFFICE. |
| Supported Nextcloud facilitates real-time communication via Nextcloud Talk and collaborative tools like Whiteboard. |
| Supported Nextcloud keeps files updated across multiple devices using its desktop client. |
| Supported Nextcloud allows sharing files externally via public links and email. |
| Supported Nextcloud allows setting granular permissions to control access to specific files and folders. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Nextcloud reviews
We've summarised 574 Nextcloud reviews (Nextcloud GetApp reviews, Nextcloud Software Advice reviews, Nextcloud TrustPilot reviews, Nextcloud Capterra reviews and Nextcloud G2 reviews) and summarised the main points below.
- Excellent control over data privacy and security with self-hosting.
- Open-source platform with extensive customization options thanks to apps and plugins.
- Wide range of features beyond file sharing, including communication, collaboration, and PIM tools.
- Cost-effective solution compared to proprietary cloud storage services.
- Active community and readily available support resources.
- Occasional syncing issues, especially with large files or on mobile.
- Updates can sometimes introduce bugs or compatibility problems with apps.
- The user interface, while functional, could be more intuitive and modern.
- Setting up and maintaining a self-hosted server can be technically challenging for non-experts.
- Performance can be slow, particularly when dealing with many small files or under heavy load.
Nextcloud pricing
The commentary is based on 26 reviews from Nextcloud Capterra reviews, Nextcloud G2 reviews and Nextcloud TrustPilot reviews.
Nextcloud offers different enterprise plans for both Nextcloud Files and Nextcloud Talk. They also offer Nextcloud One for users with less than 100 users. For larger deployments, they have additional pricing tiers and framework agreements available. Support is in English, with other languages available through partners. Nextcloud does not offer hosting, so their employees do not have access to client data.
Users sentiment
See the Nextcloud pricing page.
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Nextcloud has a free trial.
File sync and share. Providing a secure, reliable, enterprise-ready product to sync and share data across platforms, internal and with third parties. Includes enterprise capabilities like SAML authentication, Windows Network Drive support, password policies, audit-ready logging, workflow handling and more. Nextcloud Guard monitors mission-critical systems for security, performance and other issues. 1 year maintenance life cycle. 3 business days reaction time. Portal and email support during business hours. Includes migration support.
File sync and share. Providing a secure, reliable, enterprise-ready product to sync and share data across platforms, internal and with third parties. Includes enterprise capabilities like SAML authentication, Windows Network Drive support, password policies, audit-ready logging, workflow handling and more. Nextcloud Guard monitors mission-critical systems for security, performance and other issues. 1 year maintenance life cycle. 2 business days reaction time. Portal and email support during business hours. Includes branding, installation review, and migration support.
File sync and share. Providing a secure, reliable, enterprise-ready product to sync and share data across platforms, internal and with third parties. Includes enterprise capabilities like SAML authentication, Windows Network Drive support, password policies, audit-ready logging, workflow handling and more. Nextcloud Guard monitors mission-critical systems for security, performance and other issues. 5+ years maintenance life cycle. 1 business day reaction time. Portal, email support during extended business hours, and phone support. Includes branding, installation review, migration support, custom consulting and integrations, upgrade stand-by support, and support for clustered instances.
File sync and share. Providing a secure, reliable, enterprise-ready product to sync and share data across platforms, internal and with third parties. Includes Nextcloud Assistant, Nextcloud Flow, Nextcloud Whiteboard, and mobile and desktop clients. Includes enterprise capabilities like SAML authentication, Windows Network Drive support, password policies, audit-ready logging, workflow handling and more. Nextcloud Guard monitors mission-critical systems for security, performance and other issues. 5+ years maintenance life cycle. 1h, 4h, 12h or 24h reaction time. Portal, email support up to 24/7, and phone support up to 24/7. Includes branding, installation review, migration support, custom consulting and integrations, upgrade stand-by support, support for clustered instances, and SLA on fixes. Includes additional supported apps like Tables, Collectives, Notes, Forms, Slack Integration, Miro Integration, Picker for Webex Integration, GitHub Integration, GitLab Integration, Jira Integration, Mattermost Integration, and Notion Integration.
Secure online meetings, chat and web conferencing. Includes SIP bridge for phone dial-in and dial-out, mobile and desktop clients, enterprise capabilities, and Nextcloud Guard. 1 year maintenance life cycle. 2 business days reaction time. Portal and email support during business hours. Includes branding, installation review, and custom consulting and integrations.
Nextcloud alternatives
nextcloud-2 vs FileCloudBetter for regulated industries. Offers more deployment flexibility. More user-friendly, but setup can be complex. Negative pricing sentiment.Read more
EgnyteBetter for industries handling sensitive data. A cloud-based Nextcloud alternative. Has broader industry applicability.Read more
nextcloud-2 vs DropboxBetter for file sharing and collaboration for businesses of all sizes. Simpler setup as it is cloud-based. Has broader industry coverage. Growing faster in terms of website traffic.Read more
Microsoft OneDrive for BusinessBetter for organizations deeply invested in the Microsoft ecosystem. Stronger focus on ease of use and broader industry fit, especially in Finance, Retail, and Manufacturing. Has more momentum in website traffic growth.Read more
TresoritBetter for securely sharing sensitive data due to end-to-end encryption. Has broader industry applicability, especially in regulated sectors. Is growing faster in terms of website traffic.Read more
Nextcloud FAQ
Nextcloud is an open-source, self-hosted platform for file sharing, communication, and collaboration. It offers features like file syncing, real-time document editing, video calls, and email integration. Nextcloud prioritizes data privacy and gives users full control over their data.
What is Nextcloud and what does Nextcloud do?
Nextcloud is an open-source, self-hosted platform for file sharing, communication, and collaboration. It offers features like file syncing, real-time document editing, video calls, and email integration. Nextcloud prioritizes data privacy and gives users full control over their data.
Nextcloud integrates with various external tools and services. It supports integration with email clients like Outlook and SMTP servers. For real-time collaboration, it integrates with Nextcloud Office and ONLYOFFICE. It also offers file syncing across devices.
How does Nextcloud integrate with other tools?
Nextcloud integrates with various external tools and services. It supports integration with email clients like Outlook and SMTP servers. For real-time collaboration, it integrates with Nextcloud Office and ONLYOFFICE. It also offers file syncing across devices.
Top Nextcloud competitors include ownCloud, a similar open-source file-sharing platform, and Google Workspace and Microsoft 365, which offer broader productivity suites with cloud storage. Other alternatives are Egnyte, FileCloud, and iManage Work.
What the main competitors of Nextcloud?
Top Nextcloud competitors include ownCloud, a similar open-source file-sharing platform, and Google Workspace and Microsoft 365, which offer broader productivity suites with cloud storage. Other alternatives are Egnyte, FileCloud, and iManage Work.
Yes, Nextcloud is a legitimate and safe open-source platform. It prioritizes data privacy and security through self-hosting, giving users full control. With a large community and positive reviews, it's known as a secure and reliable option for file sharing and collaboration.
Is Nextcloud legit?
Yes, Nextcloud is a legitimate and safe open-source platform. It prioritizes data privacy and security through self-hosting, giving users full control. With a large community and positive reviews, it's known as a secure and reliable option for file sharing and collaboration.
Nextcloud Hub pricing is not publicly available. Contact Nextcloud sales for a customized quote based on your specific needs. Consider exploring alternatives with transparent pricing if product pricing is a primary concern.
How much does Nextcloud cost?
Nextcloud Hub pricing is not publicly available. Contact Nextcloud sales for a customized quote based on your specific needs. Consider exploring alternatives with transparent pricing if product pricing is a primary concern.
Nextcloud's customer service receives mixed reviews. While some users praise the helpful community and available support resources, others have found the support team less useful. Overall, community support seems to be a strength, while direct support may be less reliable.
Is Nextcloud customer service good?
Nextcloud's customer service receives mixed reviews. While some users praise the helpful community and available support resources, others have found the support team less useful. Overall, community support seems to be a strength, while direct support may be less reliable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.