Logo of FileCloud

FileCloud

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Ratings

G2
4.5/5
(144)
Capterra
4.6/5
(198)

FileCloud description

FileCloud is a secure platform for businesses to manage and share files. It offers file storage, sharing, syncing, and collaboration tools, while also focusing on security and compliance features. Businesses can choose to host FileCloud on their own servers or use FileCloud's cloud hosting. It stands out with its focus on security, compliance, and customization options. FileCloud aims to provide a reliable and cost-effective solution for businesses of all sizes to manage their content securely.


Who is FileCloud best for

FileCloud is a secure file sharing and management platform ideal for businesses needing robust security, compliance features, and flexible deployment options. Users praise its strong security measures and user-friendly interface but note occasional glitches and a complex setup. With positive reviews on G2 and Capterra, FileCloud offers a reliable solution, though some users find the pricing challenging.

  • Best fit for small to medium businesses and enterprises.

  • A good fit for various industries, including Healthcare, Finance, Retail, Manufacturing, Education, and more.


FileCloud features

Type in the name of the feature or in your own words tell us what you need
Supported

FileCloud Sync keeps files updated across multiple devices.

Supported

FileCloud supports secure file sharing with encryption in transit and at rest.

Supported

FileCloud offers robust custom branding with logos, domains, themes, and more.

Supported

FileCloud offers robust security features, compliance support, and integrations with various systems.

Supported

FileCloud supports HIPAA, GDPR, ITAR, and NIST 800-171 compliance via its Compliance Center.

Supported

FileCloud offers robust security measures for data and infrastructure, including encryption, access controls, and compliance certifications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.5

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather negative
-0.33

FileCloud reviews

We've summarised 342 FileCloud reviews (FileCloud Capterra reviews and FileCloud G2 reviews) and summarised the main points below.

Pros of FileCloud
  • Strong security measures, including encryption and ransomware protection.
  • User-friendly interface for file sharing and collaboration.
  • Flexible deployment options (on-premise and cloud).
  • Excellent customer support with quick response times.
  • Seamless integration with Active Directory and other tools.
Cons of FileCloud
  • Occasional glitches and downtime disrupt workflows.
  • Setup process can be time-consuming and confusing.
  • Advanced features have a steep learning curve.
  • Mobile app lacks some desktop functionality.
  • Pricing can be high, especially for smaller businesses with limited user needs.

FileCloud pricing

The commentary is based on 24 reviews from FileCloud Capterra reviews and FileCloud G2 reviews.

FileCloud's pricing is generally considered competitive, especially given its robust security and features. However, some users find it slightly more expensive than other cloud storage and file-sharing solutions, particularly for smaller businesses or those needing fewer user licenses. Despite the cost, many users feel FileCloud offers excellent value.

Users sentiment

Strongly negative
-1

See the FileCloud pricing page.

  • FileCloud has a free trial.


FileCloud alternatives

  • Logo of Box
    Box
    Better for file sharing and collaboration with external users. More integrations with other services. Easier to use, but slower file uploads and sync speeds are common complaints.
    Read more
  • Logo of Egnyte
    Egnyte
    Better for e-commerce, consumer goods, hospitality, marketing, and advertising. Has slightly lower ratings. Is growing faster. Mobile app has usability issues.
    Read more
  • Logo of ShareFile
    ShareFile
    Better for e-commerce and several other industries. Has growing website traffic and employee base. Offers e-signatures, client portals, and workflow automation. Users highlight seamless file sharing and broad integrations, but note occasional syncing and performance issues.
    Read more
  • Logo of Nextcloud
    filecloud vs Nextcloud
    Better for organizations needing self-hosting and open-source solutions. Offers broader features like communication and PIM tools. It is growing faster and has more momentum. More positively perceived pricing.
    Read more
  • Logo of ownCloud
    ownCloud
    Better for companies prioritizing data control and ownership. Open-source architecture allows for greater customization. More appealing to software and IT companies.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for seamless integration between applications like email, calendar, and document editing. Easier implementation. More user-friendly. Offers more positive pricing sentiment.
    Read more

FileCloud FAQ

  • What is FileCloud and what does FileCloud do?

    FileCloud is a secure file management and sharing platform suitable for businesses of all sizes. It offers file storage, syncing, sharing, and collaboration tools with a focus on security, compliance, and customization. Deployment options include on-premise or cloud hosting.

  • How does FileCloud integrate with other tools?

    FileCloud integrates seamlessly with Active Directory and other tools, enhancing its user-friendliness and security. It offers robust integrations for secure file sharing, syncing, and collaboration, making it a versatile platform for businesses.

  • What the main competitors of FileCloud?

    FileCloud competitors include Egnyte, FilesAnywhere, DRACOON, and Box. These alternatives offer similar file sharing and cloud storage functionalities, often with varying focuses on security, collaboration, and integration options. Google Workspace is also a competitor, offering a broader suite of productivity tools.

  • Is FileCloud legit?

    FileCloud is a legitimate and safe platform trusted by many users for secure file sharing and collaboration. It offers robust security measures, including encryption and compliance certifications, ensuring data protection. However, potential users should be aware of occasional glitches and a potentially complex setup process.

  • How much does FileCloud cost?

    FileCloud's pricing is tiered and seat-based, varying by chosen features and storage. Specific product pricing is not publicly available. Contact FileCloud directly for a quote to determine if the product is worth the cost for your needs. A free trial is available.

  • Is FileCloud customer service good?

    FileCloud customer support receives mixed reviews. While many users praise the prompt and helpful support team, some have experienced slow response times and difficulty reaching support. Others note that support for advanced features could be improved.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.