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Lightspeed eCom description
Lightspeed eCom is an e-commerce platform designed for businesses of all sizes. It offers a comprehensive suite of tools to build and manage your online store, including website design, inventory management, and marketing features. Lightspeed eCom stands out with its omnichannel capabilities, letting you seamlessly integrate online and offline sales channels. It aims to simplify your operations, boost sales, and help you scale your business effectively.
Who is Lightspeed eCom best for
Lightspeed eCom is a user-friendly e-commerce platform ideal for small businesses looking to establish or enhance their online presence. Users praise its no-coding environment and comprehensive features. However, some have noted difficulties with third-party payment integrations and limited CSV upload capabilities. Consider Lightspeed eCom if you prioritize ease of use and a unified platform but be prepared to explore workarounds for certain integrations.
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Best for small businesses.
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Suitable for businesses of all sizes.
Lightspeed eCom features
| Supported Lightspeed eCom provides website builder with product catalog features. |
| Supported Lightspeed eCom offers tools to build and manage an online store without coding. |
| Supported Lightspeed eCom supports selling on marketplaces and social media. |
| Supported Lightspeed eCom offers automated abandoned cart recovery emails. |
| Supported Lightspeed eCom allows defining various shipping options and costs, including real-time rates and custom rates. |
| Supported Lightspeed eCom integrates with Facebook for selling and marketing, including ads and shops. |
| Supported Lightspeed eCom supports inventory management, including tracking stock levels and managing product catalogs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Lightspeed eCom reviews
We've summarised 21 Lightspeed eCom reviews (Lightspeed eCom G2 reviews) and summarised the main points below.
- No-coding environment for building advanced features.
- User-friendly interface, suitable for non-technical users.
- Comprehensive and unified platform for managing online sales.
- Excellent customer support during migration and implementation.
- Highly customizable website design and features.
- Difficult to integrate with third-party payment solutions.
- Limited CSV or Excel upload capabilities for inventory.
- Subpar SEO capabilities, especially for multi-lingual sites.
- Many basic features require paid subscriptions to third-party apps.
- Poor customer support, especially for paid users.
Lightspeed eCom pricing
The commentary is based on 3 reviews from Lightspeed eCom G2 reviews.
Lightspeed eCom's pricing is considered cost-effective by some users for its robust features and no-code platform. However, others find it expensive, particularly regarding the limited features available in the free templates. Overall, user opinions on its value vary.
Users sentiment
See the Lightspeed eCom pricing page.
Lightspeed eCom alternatives
Salesforce Commerce for B2CBetter ratings and has more momentum. A Salesforce Commerce for B2C alternative best for enterprise businesses seeking robust features and scalability.Read more
WixBetter for users seeking an easier-to-use website builder. Wix is known for its drag-and-drop interface and wide template selection. It offers broader industry applicability. However, note the negative sentiment around pricing and potential performance issues.Read more
SAP Commerce CloudBetter for enterprise companies with complex needs. More suitable for businesses in healthcare, ecommerce, retail, consumer goods, software, telecommunications, marketing, and automotive industries. Known for handling large transaction volumes. Higher rated by users but more expensive and harder to implement.Read more
BigCommerceBetter for B2B and B2C selling, with more extensive customization options. Has broader industry applicability and is growing faster in terms of website traffic. Higher average user ratings, but users mention issues with pricing and limited native integrations. A strong Lightspeed eCom and BigCommerce competitor.Read more
BoostMySaleBetter for medium and large businesses in retail, FMCG, and manufacturing. Higher ratings and website traffic is growing much faster. A good Lightspeed eCom alternative.Read more
Core dnaMore focused on providing an all-in-one platform experience. A good Lightspeed eCom alternative for medium to large businesses.Read more
Lightspeed eCom FAQ
What is Lightspeed eCom and what does Lightspeed eCom do?
Lightspeed eCom is a user-friendly e-commerce platform ideal for retail businesses of all sizes. It offers essential tools for building and managing online stores, including website design, inventory management, and multi-channel selling features. While praised for its ease of use and comprehensive features, some users mention difficulties with third-party integrations and SEO.
How does Lightspeed eCom integrate with other tools?
Lightspeed eCom integrates with various tools, including Facebook for sales and marketing. It offers features for multichannel selling, connecting your online store with marketplaces and social media platforms. However, some users report difficulties integrating with third-party payment solutions.
What the main competitors of Lightspeed eCom?
Lightspeed eCom competes with other popular e-commerce platforms like Shopify, BigCommerce, WooCommerce, Salesforce Commerce for B2C, BoostMySale, and Sana Commerce Cloud. These alternatives offer similar features for building and managing online stores, catering to various business sizes and needs.
Is Lightspeed eCom legit?
Lightspeed eCom is a legitimate e-commerce platform. It's known for its user-friendly interface and omnichannel capabilities. However, some users mention difficulties with third-party payment integrations and SEO.
How much does Lightspeed eCom cost?
Lightspeed eCom pricing details are not publicly available. Contact Lightspeed directly to get product pricing, discuss if it's worth the cost, and determine the best plan for your needs.
Is Lightspeed eCom customer service good?
Lightspeed eCom's customer service receives mixed reviews. While some users mention long wait times, others praise the helpful and readily available live support that often resolves issues on the first call. Several reviewers highlight the excellent customer support during migration and implementation.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.