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Kindly description
Kindly is an AI chatbot platform designed to automate customer support and boost sales. Its user-friendly interface requires no coding, making chatbot creation straightforward. Kindly's AI suggests training data, simplifying chatbot maintenance, and its multilingual capabilities allow it to understand over 100 languages. It integrates seamlessly with popular CRM systems like Salesforce and Zendesk. Kindly is a good fit for mid-sized companies seeking to improve customer experience and streamline support processes.
Who is Kindly best for
Kindly is an AI-powered chatbot platform designed to automate customer support and boost sales. Its no-code interface makes bot creation easy, with AI assistance for training data and multilingual support for over 100 languages. Users praise its ease of use and effective AI, while some find bot configuration challenging. Seamless integrations with popular CRM systems like Salesforce and Zendesk are available.
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Ideal for mid-sized companies seeking enhanced customer experience and streamlined support.
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A good fit across various industries needing improved customer support and streamlined processes.
Kindly features
| Supported Kindly supports CRM integrations to streamline workflows and enhance customer relationship management. |
| Supported Kindly supports over 100 languages. |
| Supported Kindly offers a human-like chatbot with 24/7 support. |
| Supported Kindly is designed for eCommerce customer support. |
| Supported Kindly offers AI-powered chatbots for automated conversations and instant responses. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Kindly reviews
We've summarised 32 Kindly reviews (Kindly G2 reviews) and summarised the main points below.
- User-friendly platform and easy to learn
- Excellent and proactive customer support
- Effective AI chatbot with smart solutions
- Seamless integration and easy implementation
- Helpful auto-generated improvement suggestions for the bot
- Difficult to configure and maintain the bot
- Some features could be improved, such as adding an autosave function
- Limited flexibility and possibilities of the chatbot
- Can be challenging for newcomers to learn
Kindly pricing
The commentary is based on 3 reviews from Kindly G2 reviews.
Kindly's pricing is generally viewed favorably for its value, with users highlighting the cost savings from streamlined support and improved efficiency. One user mentioned cost as a concern, specifically as a voluntary organization. This suggests Kindly may be less budget-friendly for smaller non-profits.
Users sentiment
Kindly alternatives
Salesforce Service CloudBetter suited for larger enterprises. Has broader industry coverage. Website traffic is growing faster.Read more
ChatlingBetter for companies of all sizes. Offers a free plan. Integrates with Shopify, WordPress, and Whippy AI. Users praise the intuitive interface and robust knowledge base features but dislike the limited third-party integrations and debugging capabilities.Read more
ConfluenceBetter for project documentation and team collaboration. More suitable for enterprise knowledge management.Read more
HubSpot Service HubBetter for larger businesses. A good HubSpot Service Hub alternative for those seeking tighter CRM integration and real-time dashboards. Has more momentum based on website traffic data.Read more
SmatBotBetter for lead generation, marketing, and customer support across multiple channels. Suitable for businesses in healthcare, finance, retail, manufacturing, education, and other sectors. Praised for user-friendly interface and helpful customer support. Integrates with various platforms. Note that some users have found the pricing to be on the higher side.Read more
Chat BreezesMore focused on social commerce and managing interactions across social media platforms. Better for SMBs and e-commerce businesses seeking streamlined customer communication. A good Kindly alternative.Read more
Kindly FAQ
What is Kindly and what does Kindly do?
Kindly is an AI-powered chatbot platform that automates customer support and boosts sales. It features a no-code interface, AI-suggested training data, and multilingual support for over 100 languages. It integrates with popular CRM systems like Salesforce and Zendesk, making it ideal for mid-sized companies looking to enhance customer experience.
How does Kindly integrate with other tools?
Kindly integrates seamlessly with popular CRM systems, such as Salesforce and Zendesk, streamlining workflows and enhancing customer relationship management. This integration facilitates efficient data flow and improves customer support processes.
What the main competitors of Kindly?
Kindly's main competitors include Chatling, Salesforce Service Cloud, and HubSpot Service Hub. These platforms offer similar AI-powered chatbot solutions for customer support automation and improved customer experience. Other alternatives, like Tiledesk, also provide comparable features.
Is Kindly legit?
Yes, Kindly is a legitimate AI chatbot platform. User reviews praise its ease of use, helpful customer support, and effective AI. However, some users find bot configuration and maintenance challenging. Consider these points when evaluating if Kindly is safe and right for your needs.
How much does Kindly cost?
I couldn't find pricing details for Kindly. For the most current pricing information, it's best to visit Kindly's website or contact their sales team. This will give you accurate product pricing and help you decide if Kindly is worth the investment.
Is Kindly customer service good?
Kindly's customer service receives overwhelmingly positive feedback. Users praise the friendly, helpful, and proactive support team, highlighting their quick responses and valuable insights. The team's dedication to customer success and willingness to assist with implementation and optimization contribute to a positive overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.