Last updated on
Company health
Ratings
Kastle description
Kastle is a security company offering a comprehensive system for managing access control, video surveillance, and visitor management. Designed for various property types, including offices, residential buildings, and commercial spaces, their cloud-based platform allows administrators to manage security remotely. Kastle focuses on providing a fully managed service, taking care of monitoring, maintenance, and software updates, enabling businesses to outsource their security needs. They emphasize user-friendly features such as mobile access control, AI-powered video surveillance, and seamless integration with other property technology platforms.
Who is Kastle best for
Kastle offers a cloud-based security system ideal for small to medium-sized businesses managing access control, video surveillance, and visitor management across various property types. Users praise Kastle's user-friendly mobile app and responsive customer support. However, some have reported occasional system glitches and inconsistencies with billing. Kastle's managed service approach simplifies security management by handling monitoring, maintenance, and updates.
-
Best for small to medium-sized businesses.
-
Suitable for various industries, including offices, residential, and commercial spaces.
Kastle features
| Supported Kastle supports mobile access via KastlePresence and EverPresence platforms. |
| Supported Kastle Systems offers centralized platform management for users, devices, and access. |
| Supported Kastle Systems offers video analytics tools with features like real-time alerts and facial recognition. |
| Supported Kastle supports visitor management with features such as visitor registration, check-in/check-out, notifications, and reporting. |
| Supported Kastle integrates with access control systems, including door locks and gates. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Kastle reviews
We've summarised 46 Kastle reviews (Kastle G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, especially helpful call center.
- User-friendly systems and mobile app for easy access control.
- Kastle Insights provides helpful data and reporting on building occupancy.
- Remote access control management and keycard updates are convenient.
- Timely alerts and diligent follow-up for security events.
- Occasional glitches with card readers.
- System downtime can cause delays and disruptions.
- Mobile app Bluetooth range can be overly sensitive, causing accidental unlocks.
- Invoicing and billing processes can be inconsistent with errors.
- Coordination with onsite technicians for installations and service can be improved.
Kastle pricing
The commentary is based on 4 reviews from Kastle G2 reviews.
Kastle Systems' pricing is considered expensive by some users, but many find it worthwhile due to the robust features and excellent customer support. However, some have noted issues with invoicing accuracy and a lack of customer appreciation programs.
Users sentiment
Kastle alternatives
iLobbyBetter for organizations with strict compliance needs, especially in regulated sectors. It has user self-registration features and is growing faster. A Kastle alternative and competitor.Read more
BrivoBetter ease of use and reliability. Has more momentum currently as a Kastle competitor.Read more
OptiSignsBetter for displaying dynamic content on screens. More focused on marketing and customer engagement. Has significantly more momentum.Read more
SkeddaBetter for desk, meeting room, and other space bookings. Focuses on optimizing space usage and simplifying scheduling.Read more
Honeywell Forge Visitor ManagementBetter for managing visitors, contractors, and staff with real-time tracking and logs. It has significantly more momentum and broader user feedback. However, iPad-only kiosk support and limited customization options may be drawbacks.Read more
Kastle FAQ
What is Kastle and what does Kastle do?
Kastle offers a cloud-based security system encompassing access control, video surveillance, and visitor management. Its managed platform allows remote security administration, featuring mobile access, AI video surveillance, and integration with other property technology platforms. Kastle is suitable for offices, residential, and commercial properties.
How does Kastle integrate with other tools?
Kastle integrates with access control systems, including door locks and gates. It also offers integrations with other property technology platforms for seamless security management. More specific integration details are limited.
What the main competitors of Kastle?
Kastle's main competitors include iLobby, Brivo, and Genea Security. These alternatives offer similar access control, visitor management, and security features, often with cloud-based platforms and integrations. Kisi also competes in the access control space with keyless entry solutions.
Is Kastle legit?
Kastle is a legitimate security company offering access control, video surveillance, and visitor management solutions. User reviews praise the system's user-friendliness and responsive customer support. However, some users have reported system glitches and billing inconsistencies. Consider these factors when evaluating Kastle for your security needs.
How much does Kastle cost?
I cannot find pricing information for Kastle. Contact Kastle directly to discuss pricing details and determine if the product is worth the investment for your needs.
Is Kastle customer service good?
Kastle's customer service receives positive feedback, with users highlighting the helpfulness and responsiveness of the support team, particularly the call center. Users appreciate the quick responses and assistance with access card issues, system setup, and general inquiries. However, some users mention occasional delays in response times and inconsistencies in resolving technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.