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Brivo description
Brivo provides cloud-based security solutions for businesses of all sizes, focusing on access control and video surveillance. Their system allows you to manage who has access to your building and when, using digital tools instead of traditional keys. Brivo integrates with other systems like visitor management and employee badges, and is particularly popular for managing access in large office buildings, apartment complexes, and other commercial properties. Their simple system is designed to improve your security while also making building management easier.
Who is Brivo best for
Brivo is a user-friendly cloud-based access control and video surveillance system ideal for small and medium-sized businesses managing commercial properties. Users praise its mobile access, integrations, and ease of use, while some note the higher subscription cost and occasional mobile app glitches. It simplifies building management and security through real-time monitoring and flexible access options.
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Best for small to mid-sized businesses.
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Suitable for various industries, especially commercial real estate.
Brivo features
| Supported Brivo supports mobile access control via its Brivo Mobile Pass feature and mobile app. |
| Supported Brivo supports key card access control and management. |
| Supported Brivo supports integration with third-party security systems through its API and marketplace. |
| Supported Administrators can remotely unlock doors using the Brivo mobile app. |
| Supported Brivo supports playback of recorded footage. |
| Supported Brivo supports live viewing of camera feeds. |
| Supported Brivo supports time-based access control, including scheduling and exceptions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Brivo reviews
We've summarised 33 Brivo reviews (Brivo G2 reviews) and summarised the main points below.
- Cloud-based management and API options simplify daily administration.
- User-friendly interface and easy-to-use system.
- Flexible access options, including keycards, mobile credentials, and biometric authentication.
- Real-time monitoring, reporting, and video footage integration enhance security.
- Seamless integration with other systems like AzureAD, HR databases, and visitor management tools.
- Subscription costs can be high, especially when switching from traditional systems.
- Proprietary readers and credentials can cause supply chain issues.
- Limited integration with on-site systems, including fire integration.
- Some industry-specific reports and functions are lacking compared to enterprise systems.
- Mobile app can have occasional performance issues or glitches, especially with Apple Pay.
Brivo pricing
The commentary is based on 5 reviews from Brivo G2 reviews.
Brivo doesn't publicly list their pricing. You need to request a quote to get pricing information.
Users sentiment
Brivo alternatives
KisiBetter for Healthcare, Wellness, Pharma, Finance, Banking & Insurance, E-commerce, Retail, Real Estate & Construction, Hospitality & Tourism, Transportation & Logistics, Media & Entertainment, Software, IT & Telecommunications, Non-profit & Government, Marketing & Advertising, and Professional Services. Kisi is growing faster than Brivo. It offers flexible credential options and centralized access management.Read more
KastleKastle offers a fully managed service, taking care of monitoring, maintenance, and software updates. It has stronger website traffic growth momentum. Kastle focuses on providing a comprehensive security solution with AI-powered video surveillance and visitor management.Read more
Genea SecurityHas stronger momentum and offers key and mobile key management. Serves larger businesses effectively. Non-proprietary hardware avoids vendor lock-in. 24/7 support available.Read more
iLobbyBetter for larger enterprises, especially in security-sensitive industries like manufacturing and government. iLobby offers a modular system with visitor, delivery, employee access, and emergency management tools. It has stronger momentum in employee growth.Read more
VerkadaMore comprehensive security suite with video surveillance, access control, alarms, and sensors on a single platform. Has more momentum currently.Read more
Eagle Eye NetworksMore focused on video surveillance and business operations. Wider camera compatibility and AI-powered video insights. Has more momentum currently.Read more
Brivo FAQ
What is Brivo and what does Brivo do?
Brivo offers cloud-based access control and video surveillance for businesses. Manage building access with digital tools, integrating with visitor management and employee badges. Brivo is known for its simple system, ideal for large offices, apartments, and commercial properties.
How does Brivo integrate with other tools?
Brivo integrates with various third-party systems, including visitor management platforms, employee badge systems, and HR databases, enhancing its access control capabilities. It also offers API integrations for connecting with other security systems.
What the main competitors of Brivo?
Top Brivo competitors include Genea Security, Kastle, iLobby, Rhombus, SwipedOn, and Eagle Eye Networks. These alternatives offer similar cloud-based access control, video surveillance, visitor management, and security solutions.
Is Brivo legit?
Yes, Brivo is a legitimate cloud-based access control and video surveillance provider. They offer a user-friendly system with mobile access and integrations, suitable for managing security, particularly in large buildings. However, potential users should be aware of the subscription costs and occasional mobile app glitches.
How much does Brivo cost?
Brivo doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific access control needs. Consider factors like the number of doors, users, and desired features when evaluating if Brivo product pricing is worth it for you.
Is Brivo customer service good?
Brivo's customer service receives positive feedback for its responsiveness and helpfulness in resolving issues and providing step-by-step assistance. Users appreciate the direct communication and proactive follow-up. However, some have experienced slow or unresponsive customer support and billing assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.