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iLobby description
iLobby is a comprehensive facility and visitor management platform designed for large businesses, especially those in security-sensitive industries. Its modular system, FacilityOS, includes tools for managing visitors, deliveries, employee access, and emergency situations. iLobby aims to improve security, streamline visitor check-ins, and help companies meet compliance standards through automated processes and digital record-keeping.
Who is iLobby best for
iLobby is a visitor management system ideal for large enterprises with complex security needs. Users praise its ease of use, automated notifications, and robust reporting. However, some have noted occasional connectivity issues and limited UI customization. iLobby simplifies visitor check-ins, enhances security, and improves compliance.
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Best for medium-sized businesses and large enterprises.
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Ideal for security-sensitive industries like manufacturing, government, and aerospace.
iLobby features
| Supported iLobby supports automatic visitor badge printing during check-in, enhancing security and identification. |
| Supported iLobby supports emergency roll call through its EmergencyOS solution. |
| Supported iLobby integrates with various tools and platforms to enhance functionality and streamline workflows. |
| Supported iLobby supports compliance and risk management with tools for policy management, reporting, and data security. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
iLobby reviews
We've summarised 239 iLobby reviews (iLobby GetApp reviews, iLobby Capterra reviews and iLobby G2 reviews) and summarised the main points below.
- User-friendly interface praised for its ease of use and intuitive design.
- Automated visitor notifications through email and text messages are highly appreciated.
- Digital record-keeping and reporting features are valued for improved efficiency and compliance.
- Pre-registration option for visitors streamlines the check-in process.
- Excellent and responsive customer support frequently mentioned.
- Occasional connectivity issues between the printer and iPad require reboots.
- Limited customization options for certain UI elements and badge printing.
- Setting up and managing the address book can be time-consuming.
- Some users find the ID scanning process cumbersome and prefer manual entry.
- Occasional software updates require manual intervention and can cause temporary downtime.
iLobby pricing
The commentary is based on 10 reviews from iLobby G2 reviews.
iLobby offers a SaaS solution with low monthly fees and no heavy upfront investments. While some users find certain features pricey, many consider it cost-effective and a good value, especially for visitor management and streamlining reception tasks. Some users noted potential upcharges for add-on features, so careful consideration of program tiers is recommended.
Users sentiment
See the iLobby pricing page.
iLobby alternatives
VAMSBetter for visitor data reporting and pre-appointment scheduling. Easy to use, but suffers from slow software, connectivity issues, and unreliable notifications. More affordable. Has less momentum than iLobby. A strong iLobby competitor for large businesses prioritizing streamlined visitor management.Read more
EZOfficeInventoryBetter for asset tracking. Caters to businesses of all sizes. Has less momentum.Read more
QuickBooks OnlineBetter for managing finances, especially for small to medium-sized businesses. Focuses on accounting features like invoicing, expense tracking, and financial reporting.Read more
PandoBetter for shipping management and route optimization. Focuses on transportation management for large companies in consumer goods, retail, and manufacturing. Gartner and World Economic Forum recognize Pando as a leading logistics provider.Read more
LobbytrackBetter for organizations of all sizes, including smaller businesses. Has a faster website traffic growth momentum. Offers employee time tracking and meeting room booking. However, users find reporting difficult and dislike the PC interface. Negative pricing sentiment. iLobby alternative, iLobby competitor.Read more
FleetioBetter for fleet management, particularly maintenance, fuel tracking, and reporting. Caters to businesses of all sizes.Read more
iLobby FAQ
What is iLobby and what does iLobby do?
iLobby is a visitor management system designed to enhance security and streamline visitor check-in processes for large businesses. It offers features such as visitor badge printing, emergency roll call, and integrations with various platforms. iLobby helps organizations improve compliance and provides a user-friendly interface, though some users report occasional connectivity issues and limited customization.
How does iLobby integrate with other tools?
iLobby integrates with various platforms to enhance functionality and streamline workflows. It connects with access control systems, calendar platforms, and other business tools for a centralized, efficient management system. This improves communication and data sharing across different departments.
What the main competitors of iLobby?
Alternatives to iLobby include VAMS, which focuses on visitor flow management for large businesses and public spaces, and EZOfficeInventory, which specializes in asset tracking. Other options like Fleetio and Whip Around cater to fleet management needs.
Is iLobby legit?
iLobby is a legitimate visitor management system. User reviews praise its user-friendly interface and automated visitor notifications. While some users report occasional connectivity issues and limited customization, iLobby is generally considered a safe and reliable option for enhancing security and streamlining visitor management.
How much does iLobby cost?
I cannot find pricing details for iLobby. Contact iLobby directly to obtain specific product pricing and determine if it's worth the investment for your needs.
Is iLobby customer service good?
iLobby's customer service is highly regarded. Users consistently praise the helpful and responsive support team for their quick responses and effective problem-solving. They appreciate the proactive outreach and assistance with setup, configuration, and ongoing support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.