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The Receptionist description
The Receptionist is a visitor management system designed for businesses of all sizes. It streamlines the visitor check-in process with features like customizable workflows, badge printing, and notifications for hosts. This cloud-based software integrates with various platforms, making it easy to manage visitor data and enhance front desk efficiency. The Receptionist emphasizes a user-friendly experience and offers features that support compliance and security measures for visitor information.
Who is The Receptionist best for
The Receptionist streamlines visitor management with features like customizable workflows, badge printing, and host notifications. Users praise its seamless sign-in process and user-friendly interface, while some find the pricing high and initial setup confusing. Best for small to medium businesses needing efficient visitor management.
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Best for small to medium-sized businesses.
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Ideal for industries like healthcare, finance, manufacturing, education, real estate, media, software, and automotive.
The Receptionist features
| Supported The Receptionist provides a streamlined visitor check-in process that is designed for organizations of all sizes. |
| Supported The Receptionist offers customizable workflows, so you can tailor your check-in process to your organization's specific requirements. |
| Supported The Receptionist allows you to print badges for visitors as part of your check-in process, which can be used for identification or security purposes. |
| Supported The Receptionist can notify hosts via various means when visitors arrive. |
| Supported The Receptionist integrates with various business platforms, enabling streamlined visitor data management. |
| Supported The Receptionist offers data management capabilities to effectively maintain and report on visitor records. |
| Supported The Receptionist operates on a cloud-based infrastructure, ensuring data security and easy access. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Ease of Implementation
Scalability
The Receptionist reviews
We've summarised 379 The Receptionist reviews (The Receptionist G2 reviews) and summarised the main points below.
- Seamless sign-in process with document acknowledgements.
- User-friendly interface.
- Saves time and improves staff efficiency.
- Customizable workflows and buttons.
- Excellent customer support.
- Visitors have to enter all their information at every visit.
- High price limits rollout to multiple offices.
- Lacks ID/insurance card scanning.
- Limited integrations with other platforms like TherapyNotes.
- Confusing initial setup.
The Receptionist pricing
The commentary is based on 18 reviews from The Receptionist G2 reviews.
The Receptionist is praised for its cost-effectiveness, particularly by small businesses seeking to avoid hiring a dedicated receptionist. While some users find the price a bit high, especially for multiple locations or larger teams, many consider it a worthwhile investment due to its time-saving and efficiency-boosting features.
Users sentiment
See the The Receptionist pricing page.
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The Receptionist has a free trial.
Basic
This plan is suitable for small offices with 1-24 employees.
Premium
This plan is suitable for growing companies with 25-49 employees.
Pro
This plan is suitable for businesses with 50-99 employees.
Executive
This plan is suitable for large organizations with 100+ employees.
The Receptionist alternatives
embed signageBetter for displaying various content on digital screens. Caters to a wider range of industries including retail, e-commerce, and hospitality. Has more momentum based on website traffic data. A more affordable The Receptionist alternative.Read more
FMS:VisitorBetter for enterprise companies and has more momentum. A good Receptionist competitor for optimizing hybrid work models. Offers parcel management and interactive kiosks.Read more
BookervilleBetter for vacation rental management. More affordable and easier to use, but with limited integrations. A strong The Receptionist competitor for hospitality businesses.Read more
ScreenCloud Digital SignageBetter for displaying various content on digital screens across multiple locations. More suitable for retail and hospitality. Has significantly more website traffic momentum.Read more
The Receptionist FAQ
What is The Receptionist and what does The Receptionist do?
The Receptionist is a visitor management system streamlining visitor check-in through customizable workflows, badge printing, and host notifications. This cloud-based software integrates with various platforms, enhancing front desk efficiency and improving security with easy visitor data management. It's user-friendly and suitable for businesses of all sizes.
How does The Receptionist integrate with other tools?
The Receptionist integrates with tools like Slack and Zapier, streamlining workflows and enhancing communication. While it lacks extensive integrations compared to some competitors, its existing connections improve efficiency for connected platforms.
What the main competitors of The Receptionist?
Top alternatives to The Receptionist include SwipedOn, EzyVisit, and FMS:Visitor. These visitor management systems offer similar features like digital check-in, badge printing, and visitor tracking, catering to various business needs and sizes.
Is The Receptionist legit?
Yes, The Receptionist is a legitimate visitor management system. It offers a user-friendly interface and tools to streamline visitor check-in, which users love. The Receptionist is safe and is trusted by many businesses for enhancing security and improving front desk efficiency.
How much does The Receptionist cost?
The Receptionist's pricing depends on the number of employees and starts at $630/month for the Basic plan (1-24 employees) and goes up to $3,780/month for the Executive plan (100+ employees). A 14-day free trial is available.
Is The Receptionist customer service good?
The Receptionist consistently receives praise for its excellent customer service. Users highlight the helpfulness and responsiveness of the support team, particularly during setup and implementation. They appreciate the quick responses and effective problem-solving provided by the customer service representatives.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.