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InteliChart description
InteliChart's Healthy Outcomes platform helps healthcare providers improve patient engagement. It offers various tools, including patient portals, appointment scheduling, telehealth, and automated reminders, all accessible through one system. This platform integrates with many existing healthcare records systems for smoother data flow. InteliChart focuses on making healthcare more convenient for patients and efficient for providers, aiming to improve patient care and experience.
Who is InteliChart best for
InteliChart's Healthy Outcomes platform offers a suite of patient engagement tools, including telehealth, appointment scheduling, and automated reminders. Users praise its ease of use and positive impact on patient communication. However, some have noted a difficult learning curve and limited features without add-ons. Best for small to medium-sized healthcare providers seeking improved patient care and streamlined workflows.
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Best fit for small to medium-sized healthcare providers.
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Ideal for healthcare businesses focused on patient engagement and streamlined workflows.
InteliChart features
| Supported InteliChart offers a patient portal that allows patients to access records, schedule appointments, communicate with providers, and manage their healthcare information. |
| Supported InteliChart offers automated customer satisfaction surveys through its Patient Survey solution. |
| Supported InteliChart allows patients to complete intake forms remotely, reducing wait times. |
| Supported InteliChart can send automated appointment reminders via email, SMS, and phone calls. |
| Supported InteliChart integrates with various Electronic Health Records systems via a robust API. |
| Supported InteliChart offers telehealth features, including video conferencing and remote care. |
| Supported InteliChart allows patients to schedule, reschedule, and likely cancel appointments online. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Ease of Implementation
InteliChart reviews
We've summarised 32 InteliChart reviews (InteliChart G2 reviews) and summarised the main points below.
- Faster patient communication via the portal.
- Easy to set up patient forms for specific appointments.
- Personalized appointment reminders.
- User-friendly interface for both patients and staff.
- Outstanding customer support and training.
- Continuous improvement and addition of new features.
- Helps connect with patients and provide more options.
- Great for all ages of patients to use.
- HIPAA compliant.
- Excellent integration with EHR systems.
- Easy for patients to access their medical records.
- Difficult implementation learning curve for end users.
- Too many tabs and can be hard to find specific things.
- Limited options on certain features unless purchasing add-ons.
- Many add-on products, some of which should be included in the base product.
- Slow response times from the enhancement request department.
- Inconsistent customer support.
- Mobile app flaws, such as messages timing out.
- Inability to synchronize notifications for multiple appointments in one day.
- Issues with NextGen integration and difficulty getting support solutions.
InteliChart pricing
The commentary is based on 1 reviews from InteliChart G2 reviews.
InteliChart's pricing structure involves a base product with numerous add-on features. Some reviewers feel certain add-ons should be included in the standard package, potentially increasing overall cost depending on needed functionality. Specific pricing details are not readily available.
Users sentiment
InteliChart alternatives
NexHealthHas more patient communication limitations and a less intuitive interface. It is growing slower than Intelichart and seeing less momentum in hiring. Users report more integration issues.Read more
PabauBetter suited for medium to large clinics and spas. Has stronger momentum based on website traffic and employee growth. Offers inventory management and marketing automation. More costly, with custom pricing plans.Read more
Power DiaryMore focused on automation and streamlining administrative tasks. Emphasizes data security with ISO 27001 certification and HIPAA compliance. Integrates with Xero and Mailchimp. Has slower website traffic growth.Read more
CarepatronBetter suited for small to medium-sized businesses. Has a free plan. Growing faster than Intelichart. Stronger focus on automation and customizable templates. Simpler user interface, but some find template creation tedious. An InteliChart competitor and alternative.Read more
BirdeyeBetter for multi-location businesses outside of healthcare. Has significantly more momentum based on employee growth. Focuses on reputation management and marketing, rather than patient engagement.Read more
SpryMore focused on physical therapy practices. Has grown its team significantly faster, but has less user reviews. Users mention occasional slow loading times and a billing module that's still under development.Read more
InteliChart FAQ
What is InteliChart and what does InteliChart do?
InteliChart's Healthy Outcomes platform boosts patient engagement for healthcare providers. It offers a centralized system for patient portals, telehealth, appointment scheduling, and automated reminders. The platform integrates with existing healthcare systems, improving patient convenience and provider efficiency.
How does InteliChart integrate with other tools?
InteliChart integrates with various electronic health record (EHR) systems through a robust API. This integration streamlines data flow, improves care coordination, and enhances the patient and provider experience. It also offers several tools like patient portals, telehealth, and automated reminders within a single system.
What the main competitors of InteliChart?
InteliChart competes with patient engagement and communication platforms like NexHealth, Carepatron, and Pabau. These alternatives offer similar features such as online booking, telehealth, and patient portals. For reputation management, Birdeye is also a competitor. Additionally, Spry focuses on physical therapy clinics, offering specialized practice management tools.
Is InteliChart legit?
InteliChart is a legitimate platform helping healthcare providers improve patient engagement and streamline workflows. It offers tools like patient portals and telehealth, improving patient care and convenience. While generally well-regarded for its features and customer support, some users mention a difficult learning curve and inconsistent customer support.
How much does InteliChart cost?
InteliChart doesn't publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and determine if InteliChart is worth the investment for your organization.
Is InteliChart customer service good?
InteliChart's customer service receives positive feedback in most reviews. Users highlight the helpfulness and responsiveness of the support team, particularly with training and troubleshooting. However, some experiences mention slow response times regarding enhancement requests.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.