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Insight7 description
Insight7 helps product teams at B2B companies analyze customer feedback, especially from customer interviews. It uses AI to identify themes and sentiments within the feedback and provides summarized reports and visualizations. This helps businesses understand customer needs, improve their products and services, and make better decisions. Insight7 integrates with data sources like Google Drive and Microsoft Teams.
Who is Insight7 best for
Insight7 helps B2B product teams analyze customer feedback, especially from interviews. It uses AI to identify themes and sentiments, providing summarized reports and visualizations. This helps businesses understand customer needs and improve products. Insight7 integrates with tools like Google Drive and Microsoft Teams and offers tiered subscription pricing.
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Ideal for medium-sized businesses (101-1000 employees) and large enterprises (1001+ employees).
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Best fit for E-commerce and Software/IT/Telecommunications companies.
Insight7 features
| Supported Insight7 supports customer feedback reporting with visualizations and trend summaries. |
| Supported Insight7 uses AI to analyze calls and extract insights. |
| Supported Insight7 allows generating reports to track progress and identify trends. |
| Supported Insight7 supports automated transcription of audio and video recordings. |
| Supported Insight7 supports text analytics, including sentiment analysis and topic extraction. |
| Supported Insight7 automates qualitative research, including sentiment analysis, theme identification, and reporting. |
| Supported Insight7 analyzes feedback trends using AI, NLP, and sentiment analysis. |
Insight7 pricing
See the Insight7 pricing page.
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Insight7 has a free plan.
Starter
1 User, 10 Files (video|audio|text), 1 Project (Multiple Files), 15 Questions, 20 Hours of Transcription
Basic
1 User, 25 Files (video|audio|text), 3 Projects (Multiple Files), 45 Questions, 100 Hours of Transcription
Pro
1 User, 75 Files (video|audio|text), 10 Projects (Multiple Files), 100 Questions, 200 Hours of Transcription, Report Generation, Templates, Visual Maps & Charts, Video/Audio Highlights
Business
3 Users, 150 Files (video|audio|text), 20 Projects (Multiple Files), 300 Questions, 600 Hours of Transcription, Report Generation, Templates, Visual Maps & Charts, Video/Audio Highlights, Multi-Project Search
Insight7 alternatives
Qualtrics CoreXMBetter for larger organizations and diverse industries. A strong Qualtrics CoreXM alternative for survey research and broader feedback collection. Not focused on customer interview analysis.Read more
SurveyMonkeyBetter for broader audiences seeking general feedback. Has slower momentum. Users appreciate ease of use and template variety but dislike limited free plan features and occasional technical issues. A SurveyMonkey competitor and alternative.Read more
UserTestingBetter for testing prototypes and websites. Has broader industry applicability. Geared towards diverse company sizes. Insight7 is growing faster.Read more
Medallia Customer ExperienceBetter for finance, healthcare, hospitality, media, government, professional services, software, and telecommunications. Focuses on broader experience management, including employee experience. Has slower momentum. Users report a difficult onboarding and high cost but praise the real-time feedback and analytics.Read more
EnterpretBetter for analyzing large quantities of feedback data. Gathers feedback from more diverse sources like support tickets. Has easier to use interface. Is growing faster in website traffic.Read more
JiraBetter for task and project tracking in software development. Popular and highly configurable, but can be complex for new users and has a steep learning curve.Read more
Insight7 FAQ
What is Insight7 and what does Insight7 do?
Insight7 is an AI-powered platform designed for B2B product teams to analyze customer feedback, particularly from interviews. It identifies key themes and sentiments, summarizes reports, and creates visualizations, enabling data-driven product improvements and better decision-making. Insight7 integrates with tools like Google Drive and Microsoft Teams.
How does Insight7 integrate with other tools?
Insight7 integrates with data sources such as Google Drive and Microsoft Teams, streamlining data import and analysis. This integration enhances collaboration and facilitates efficient reporting within existing workflows.
What the main competitors of Insight7?
Top alternatives to Insight7 include Qualtrics CoreXM, SurveyMonkey, and UserTesting. These platforms offer robust features for collecting and analyzing customer feedback data, enabling businesses to improve products and customer experiences. Enterpret and Medallia are also strong competitors.
Is Insight7 legit?
Insight7 appears to be a legitimate product. It offers AI-powered analysis of customer feedback, integrates with popular platforms, and has transparent pricing. Further research may be helpful as there is limited information on user reviews.
How much does Insight7 cost?
Insight7 pricing starts at $16/month for the Starter plan. The Basic, Pro, and Business plans cost $41, $83, and $250 per month, respectively. A free plan is also available for those wanting to explore product features. Is Insight7 worth it? The best plan depends on your individual or team needs.
Is Insight7 customer service good?
Users praise Insight7's customer support, describing it as "great," "fantastic," and readily available to provide swift guidance. The onboarding experience is also highlighted as positive and seamless.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.