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ikas

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Company health

Employee growth
30% increase in the last year
Web traffic
1% decrease in the last quarter
Financing
January 2024 - $24M

Ratings

G2
4.5/5
(87)
Capterra
4.8/5
(111)
TrustPilot
3.7/5
(8)
Glassdoor
3.2/5
(2)

ikas description

ikas is an e-commerce platform designed for small to medium businesses looking to create and manage online stores. The platform allows you to sell products across multiple channels like marketplaces and your own website, all managed from a central dashboard. ikas boasts a user-friendly interface that requires no technical expertise to set up, along with features like integrated shipping, marketing automation, and multilingual support for international sales. They offer 24/7 customer support and promise no hidden fees for services like bandwidth and software updates.


Who is ikas best for

Ikas is a user-friendly e-commerce platform ideal for small to medium businesses looking to create and manage online stores. Users praise its intuitive interface and 24/7 customer support. While customization options are somewhat limited, the platform excels in simplifying multi-channel selling and international sales.

  • Best for small to medium businesses seeking a user-friendly e-commerce platform.

  • Suitable for a wide range of industries, particularly retail, consumer goods, and hospitality.


ikas features

Type in the name of the feature or in your own words tell us what you need
Supported

ikas enables unlimited product uploads, allowing for extensive product catalogs.

Supported

ikas offers a centralized dashboard to streamline store management.

Supported

ikas allows you to sell across various online channels, such as marketplaces and standalone websites, managed centrally.

Supported

ikas facilitates internationalization with features like multilingual support.

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ikas provides integrated shipping solutions for streamlined order fulfillment.

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ikas includes tools for marketing automation, improving marketing campaign effectiveness.

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ikas does not charge any transaction fees, maximizing profit retention.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+0.89

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.76

Ease of Implementation

Strongly positive
+0.7

Scalability

Rather positive
+0.64

ikas reviews

We've summarised 196 ikas reviews (ikas TrustPilot reviews, ikas Capterra reviews and ikas G2 reviews) and summarised the main points below.

Pros of ikas
  • User-friendly interface requires no technical expertise.
  • Centralized dashboard simplifies multi-channel management.
  • 24/7 responsive customer support provides practical assistance.
  • Fast website speed enhances user experience and SEO.
  • Integrated shipping, marketing automation, and multilingual support facilitate international sales.
Cons of ikas
  • Limited theme customization options, leading to similar-looking online stores.
  • Mobile app functionality is limited, especially for adding new products.
  • Occasional difficulties syncing with third-party platforms.
  • Vague pricing structure requires detailed inquiry.
  • Limited customization for reporting features.

ikas pricing

The commentary is based on 44 reviews from ikas Capterra reviews, ikas G2 reviews and ikas TrustPilot reviews.

Ikas users generally find its pricing reasonable, especially considering the robust features and excellent customer support. However, some users have noted a lack of pricing transparency and suggest carefully reviewing the details before committing. Others mention it being expensive, particularly for smaller businesses.

Users sentiment

Rather positive
+0.5

See the ikas pricing page.

  • ikas has a free trial.

Starter

€300/year

Free customer support In addition to the ikas features; SEO-optimized Abandoned cart reminders Sales reports Marketing promotions (e.g buy 3 for the price of 2) Product reviews Back-in-stock notifications Free personal consultation Digital products Multilingual stores Location-based redirects

Hero

€828/year

Free customer support In addition to the features in the Start package; Automated campaigns for abandoned cart reminders Customizable products Product reviews with customer photos Cross-sell and up-sell Social login (Google/Facebook)

All-in-One

€2.388/year

Free customer support In addition to the features in the Hero package; Sell in retail store (POS) Highest level of support Marketplace integrations Multi-currency online stores Advanced cross-selling Click & collect B2B functions and tools


ikas alternatives

  • Logo of BigCommerce
    BigCommerce
    Better suited for larger businesses. More B2B focused. Has significantly more website traffic momentum as an ikas alternative/competitor. Less user-friendly. More expensive.
    Read more
  • Logo of Ecwid
    Ecwid
    Has free and paid plans. More integrations with popular platforms. Growing faster than ikas. Better for established businesses wanting to add online stores to existing sites. Negative pricing sentiment.
    Read more
  • Logo of Salesforce Commerce for B2C
    Salesforce Commerce for B2C
    Better for enterprise companies. More personalization features. Has more momentum in terms of website traffic. Integrates with Salesforce Marketing Cloud. More complex and expensive.
    Read more
  • Logo of Shopify
    Shopify
    Better for enterprise companies. Wider industry applicability. Has more momentum in terms of website traffic growth. More established, with significantly more reviews. Users appreciate the user-friendly interface and app ecosystem, but dislike the pricing and customer support.
    Read more
  • Logo of DataFeedWatch by Cart.com
    DataFeedWatch by Cart.com
    Better for managing product feeds on marketplaces and shopping channels. More suitable for businesses focused on advertising automation and listing optimization. DataFeedWatch by Cart.com is growing faster. Excellent customer support, but can be expensive and complex for beginners. A strong DataFeedWatch alternative for established online businesses.
    Read more
  • Logo of Salesforce Commerce for B2B
    Salesforce Commerce for B2B
    Better for enterprise companies. Has grown faster recently. More complex and less intuitive. Integrates with Salesforce products. Negative perception of value.
    Read more

ikas FAQ

  • What is ikas and what does ikas do?

    ikas is a user-friendly e-commerce platform for small and medium businesses. It enables online store creation and management across multiple sales channels from one dashboard. With integrated shipping, marketing automation, and multilingual support, ikas facilitates international sales. It offers 24/7 support and transparent pricing.

  • How does ikas integrate with other tools?

    Ikas integrates with various sales channels, enabling businesses to manage their online stores and marketplaces from one dashboard. It also offers integrated shipping, marketing automation, and multilingual support. However, users report occasional difficulties syncing with some third-party platforms. More specific integration details are limited.

  • What the main competitors of ikas?

    ikas competes with other e-commerce platforms like BigCommerce, Shopify, and Ecwid. BigCommerce caters to larger businesses, while Shopify and Ecwid, like ikas, focus on small to medium-sized businesses. For multi-channel selling and simplified online store management, these platforms offer comparable solutions.

  • Is ikas legit?

    Yes, ikas is a legitimate e-commerce platform. User reviews highlight its user-friendly interface and 24/7 customer support. While the platform offers valuable features like integrated shipping and marketing automation, some users note limited theme customization and mobile app functionality as drawbacks. Consider exploring alternatives if these features are critical for your business.

  • How much does ikas cost?

    ikas pricing includes a Starter plan at €300/year, a Hero plan at €828/year, and an All-in-One plan at €2388/year. A 7-day free trial is available. There's no free plan, but all paid plans include core features like unlimited products and traffic. Add-ons are also available to enhance your e-commerce website.

  • Is ikas customer service good?

    Ikas's customer support receives positive feedback from users, who describe the team as responsive, helpful, and readily available 24/7. Customers appreciate the practical assistance provided, often going beyond simply providing articles or videos. While some agents may lack specific information at times, their commitment to finding solutions is consistently praised.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.