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Salesforce Commerce for B2B description
Salesforce Commerce for B2B is an e-commerce platform designed to help businesses sell to other businesses online. It offers features such as quick storefront setup, automated ordering, and customizable pricing and promotions. With a focus on efficiency and automation, it aims to simplify complex B2B sales processes and help businesses generate more revenue. It's suitable for companies of all sizes, boasts high reliability, and can be customized with additional apps and integrations.
Who is Salesforce Commerce for B2B best for
Salesforce Commerce for B2B is an e-commerce platform designed to streamline B2B sales. Users praise its customizability and integration with other Salesforce products, especially for managing complex sales processes. However, some find the setup challenging and the cost high. It's best for businesses wanting robust features but who are prepared for a complex implementation.
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Ideal for small, medium, and large businesses.
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Best fit for E-commerce, Retail, Consumer Goods, Manufacturing, and related sectors.
Salesforce Commerce for B2B features
| Supported Salesforce Commerce B2B offers self-service tools like personalized catalogs, price lists, and ERP integrations. Quote requests and approvals are likely supported. |
| Supported Salesforce Commerce for B2B allows creating and managing promotions and discounts using its Promotion Manager. |
| Supported Salesforce Commerce for B2B integrates with Salesforce CRM, enabling contact management, communication, and support. |
| Supported Salesforce B2B Commerce allows setting and managing product prices, including tiered pricing and volume discounts. |
| Supported Salesforce Commerce B2B supports order tracking and viewing through integration with Salesforce OMS. |
| Supported Salesforce B2B Commerce offers flexible design tools and content management for personalized storefronts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Salesforce Commerce for B2B reviews
We've summarised 193 Salesforce Commerce for B2B reviews (Salesforce Commerce for B2B G2 reviews) and summarised the main points below.
- Easy to use and navigate for experienced users.
- Highly customizable platform with flexible features.
- Seamless integration with other Salesforce products.
- Robust reporting and analytics capabilities.
- Effective for managing large-scale customer accounts and complex B2B sales processes.
- Difficult setup for inexperienced users.
- High cost, especially for smaller businesses.
- Complex customization can require significant expertise and resources.
- Performance issues, including slow loading times and occasional freezing.
- Limited out-of-the-box functionality for certain scenarios, requiring extensive customization.
Salesforce Commerce for B2B pricing
The commentary is based on 29 reviews from Salesforce Commerce for B2B G2 reviews.
Salesforce Commerce for B2B is often described as expensive, especially for smaller businesses. Implementation can be complex and may require a large team or external consultants. However, many users find the cost justified due to the platform's powerful features and customization options.
Users sentiment
Salesforce Commerce for B2B alternatives
Salesforce Commerce for B2CBetter for B2C businesses needing personalized shopping experiences.Read more
Optimizely Configured CommerceMore focused on mid-size and large B2B companies seeking customized eCommerce solutions. Has stronger momentum in terms of growth.Read more
QuickBooks OnlineBetter for basic accounting and financial reporting. A more affordable Salesforce Commerce for B2B competitor for small to medium-sized businesses. Primarily focused on financial management, not e-commerce. Simpler to use, but with more limited functionality.Read more
PandoBetter for logistics and shipping management, particularly inbound tracking, route planning, and optimization. Gartner and World Economic Forum recognize Pando as a leading logistics technology provider. Caters specifically to large enterprises in manufacturing and consumer goods with complex shipping requirements. Positive feedback highlights ease of use and excellent customer support.Read more
ShopwareBetter for mid-sized and larger businesses. Open-source and highly customizable. Has a faster employee growth rate and offers immersive shopping experiences with AR/VR and AI-powered tools. Strong presence in Europe.Read more
BigCommerceBetter for B2C and handles more diverse industries. Has more website traffic momentum but slower employee growth. A popular Salesforce Commerce for B2B competitor and alternative.Read more
Salesforce Commerce for B2B FAQ
What is Salesforce Commerce for B2B and what does Salesforce Commerce for B2B do?
Salesforce Commerce for B2B is a cloud-based eCommerce platform enabling businesses to sell to other businesses online. It provides features like automated ordering, customizable pricing, and quick storefront setup. Seamlessly integrating with Salesforce CRM, it streamlines B2B sales processes for increased efficiency and revenue.
How does Salesforce Commerce for B2B integrate with other tools?
Salesforce Commerce for B2B integrates seamlessly with other Salesforce products, like Sales Cloud and Service Cloud. It also connects with various ERP, CRM, and order management systems through APIs, facilitating streamlined data flow across business operations.
What the main competitors of Salesforce Commerce for B2B?
Top Salesforce Commerce for B2B competitors include Optimizely Configured Commerce, BigCommerce, and Shopify. These alternatives offer similar B2B ecommerce features like storefront creation, order management, and varying degrees of customization and integration options.
Is Salesforce Commerce for B2B legit?
Yes, Salesforce Commerce for B2B is a legitimate e-commerce platform. It's a safe and reliable choice for B2B businesses seeking streamlined sales processes and revenue growth through features like automated ordering and customizable pricing. However, potential users should be aware of the high cost and complex setup.
How much does Salesforce Commerce for B2B cost?
I cannot find pricing information for Salesforce Commerce for B2B. Contact Salesforce directly to discuss pricing options and determine if the product is worth the investment for your business.
Is Salesforce Commerce for B2B customer service good?
Customer reviews on Salesforce Commerce for B2B are generally positive, highlighting its ease of use and implementation, good customer support, and extensive features. Some users mention initial setup complexity and occasional slowdowns.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.