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iDonate description
iDonate is a cloud-based fundraising software designed to help non-profit organizations of all sizes increase donor contributions. It provides tools to create and manage online donation pages, run fundraising campaigns, and accept recurring donations. iDonate integrates with popular CRM systems and offers data analytics to track performance. Its focus on user-friendly design and optimization features aims to simplify online fundraising and boost donor engagement.
What companies are using iDonate?
Who is iDonate best for
iDonate is a user-friendly fundraising platform designed to help non-profits boost donations. Users love its easy-to-use interface, seamless integrations, and excellent customer support. However, some users have noted limitations with image customization and event management. iDonate is best for small and medium non-profits seeking a streamlined fundraising solution.
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Best for small to medium-sized non-profits.
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Ideal for non-profit organizations.
iDonate features
| Supported iDonate allows accepting donations online via customizable forms. |
| Supported iDonate allows donors to set up recurring donations with automated payments. |
| Supported iDonate integrates with popular CRM systems like Salesforce, Blackbaud, and Microsoft Dynamics. |
| Supported iDonate prioritizes data security with certifications like SOC 2 and PCI DSS, regular penetration testing, and data ownership tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
iDonate reviews
We've summarised 43 iDonate reviews (iDonate Software Advice reviews, iDonate Capterra reviews and iDonate G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, especially for one-on-one clients.
- User-friendly interface for both donors and administrators.
- Easy setup for online donation pages and fundraising campaigns.
- Effective recurring donation features.
- Seamless integration with websites and social media platforms.
- Multiple giving options and flexible donation designations.
- Real-time fundraising tracking for peer-to-peer campaigns.
- Helpful support documentation and tutorials.
- Secure data transfer capabilities for migrating from other platforms.
- Customizable donation forms and branding options.
- Limited image customization options, especially for mobile giving forms.
- Difficult to delete unused campaign pages.
- Limited event functionality, lacking options for multiple events and time slots.
- Tribute feature is not well-designed.
- Goal meters cannot be inserted into donation forms.
- Limited customization for embedded payment forms.
- Data importing to external databases can be cumbersome.
- Lack of advanced search options within the platform.
- Limited accounting and reconciliation features.
- Issues with external vendors for merchant services and ticketing.
iDonate pricing
The commentary is based on 2 reviews from iDonate Capterra reviews and iDonate G2 reviews.
While iDonate is praised for its ease of use and excellent customer support, some users find it expensive, especially relative to the perceived value. Others have found the pricing reasonable, even fantastic. The fee structure can be difficult to understand.
Users sentiment
See the iDonate pricing page.
iDonate alternatives
GiveSmartBetter for large nonprofits. More industry-specific applications. Event and auction management features. Negative pricing sentiment.Read more
DonorPerfectBetter for organizations focused on Healthcare, Wellness, Pharma, Education, or Media & Entertainment. A strong iDonate competitor for nonprofits due to robust reporting features.Read more
VirtuousBetter for donor management and marketing automation. Offers pledge management and personalized messaging. Pricier and implementation can be difficult.Read more
KeelaKeela has broader industry applicability, serving healthcare and several other industries besides nonprofits. It is growing faster in terms of website traffic. However, iDonate users report better experiences with features like recurring donations and optimized donation pages. Keela users mention issues with credit card processing and contact management.Read more
ChMeetingsBetter for churches. More affordable with a free version. Easier to use and implement. Superior customer support. Stronger ratings on G2 and Capterra. iDonate alternative. iDonate competitor.Read more
QuickBooks OnlineBetter for for-profit businesses needing accounting software. Not designed for non-profits or fundraising. A QuickBooks Online alternative, iDonate, focuses on donation management and fundraising tools.Read more
iDonate FAQ
What is iDonate and what does iDonate do?
iDonate is cloud-based fundraising software that helps non-profits increase donor contributions. It offers tools for online donation pages, fundraising campaigns, recurring donations, and CRM integrations. iDonate focuses on user-friendly design and data analytics to simplify online fundraising and boost donor engagement.
How does iDonate integrate with other tools?
iDonate integrates with popular CRM systems like Salesforce, Blackbaud, and Microsoft Dynamics. It also seamlessly connects with websites and social media platforms, facilitating online donation campaigns and expanding reach.
What the main competitors of iDonate?
iDonate's main competitors include DonorPerfect, GiveSmart, Virtuous, Keela, and MonkeyPod. These platforms offer similar features for online fundraising, donor management, and campaign tracking, catering to non-profit organizations' needs.
Is iDonate legit?
iDonate is a legitimate fundraising software. User reviews highlight its excellent customer support, user-friendly interface, and effective features for online donations and recurring giving. However, some users mention limitations in image customization and event management.
How much does iDonate cost?
I could not find pricing details for iDonate. Contact iDonate directly for product pricing and to determine if iDonate is worth it for your organization.
Is iDonate customer service good?
iDonate receives positive feedback for its customer support, particularly the dedicated one-on-one assistance. While some users have experienced delays when not assigned a dedicated contact, the overall sentiment towards their responsiveness and helpfulness is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.