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Virtuous description
Virtuous is a cloud-based software platform designed for non-profit organizations to manage fundraising, donors, and marketing. It combines tools like customer relationship management (CRM), donation tracking, and email marketing in one place. Virtuous emphasizes personalized engagement with donors based on their data, allowing for targeted communication and tailored fundraising approaches. It offers analytics and reporting features to inform strategies and boasts integrations with other popular business tools. Virtuous aims to help non-profits of all sizes streamline operations, cultivate donor relationships, and grow their impact.
Who is Virtuous best for
Virtuous is a cloud-based fundraising and donor management software praised for its user-friendly interface and automation features. Users appreciate its comprehensive data management and integrations but note some areas for improvement like the events module and reporting limitations. Perfect for nonprofits seeking to streamline operations and personalize donor engagement.
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Best fit for small to medium-sized nonprofits.
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Ideal for non-profit organizations.
Virtuous features
| Supported Virtuous supports event bookings, communications, planning, and processing. |
| Supported Virtuous supports recurring donations with automated payments. |
| Supported Virtuous CRM integrates with other CRM systems via its open API and third-party tools. |
| Supported Virtuous tracks donation history, including date, amount, and type. |
| Supported Virtuous offers robust reporting and analytics, including customizable dashboards and integrations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Virtuous reviews
We've summarised 249 Virtuous reviews (Virtuous Software Advice reviews, Virtuous Capterra reviews and Virtuous G2 reviews) and summarised the main points below.
- User-friendly and intuitive interface, praised for ease of navigation and use.
- Robust automation features, allowing for personalized donor journeys and time-saving workflows.
- Excellent customer support and training resources, including Virtuous Academy.
- Comprehensive data management capabilities, with strong data health tools and customizable fields.
- Effective integration with other platforms, including payment processors and wealth screening tools.
- Responsive fundraising focus, emphasizing personalized engagement and donor stewardship.
- Continuous product improvements and updates based on user feedback.
- Slow support response times, often requiring escalation to account reps.
- Events module needs improvement, particularly for managing large events and tracking RSVPs.
- Limited direct mail integration, especially for bulk mailings.
- Grant management tools could be more robust.
- Some reporting limitations, requiring workarounds for certain data analysis.
- Marketing email templates could benefit from more advanced features and HTML/CSS support.
- Recurring gift lapse notifications could be improved.
Virtuous pricing
The commentary is based on 19 reviews from Virtuous Capterra reviews, Virtuous G2 reviews and Virtuous Software Advice reviews.
Virtuous's pricing is generally considered a good value for its robust features, especially for growing nonprofits. However, some users find certain add-ons and pricing tiers for smaller organizations to be expensive. Others mention a cost increase tied to the number of contacts managed.
Users sentiment
See the Virtuous pricing page.
Virtuous alternatives
HumanitruBetter customer support. Lacks online donation forms and a 360-degree donor view.Read more
DonorPerfectBetter fit for organizations in the Healthcare, Wellness, Pharma, Education, and Media & Entertainment industries.Read more
Neon CRMBetter fit for organizations in Healthcare, Finance, Education, Media, Telecommunications, and Energy. Has more momentum. Users report issues with email template customization, recurring donations, and duplicate contact management.Read more
ChMeetingsBetter for churches seeking an affordable and user-friendly option. Rated higher by users for customer support, ease of use, and implementation. More suitable for organizations focused on member management, event planning, and volunteer scheduling.Read more
QuickBooks OnlineBetter for for-profit businesses needing accounting software. A QuickBooks Online alternative for nonprofits seeking fundraising and donor management.Read more
DonorDockBetter fit for smaller organizations seeking simplicity and transparent pricing with no platform fees. A Virtuous alternative focused on donor management, fundraising, and communication within a user-friendly platform.Read more
Virtuous FAQ
What is Virtuous and what does Virtuous do?
Virtuous is a cloud-based CRM platform designed for nonprofits to manage fundraising, donor relations, and marketing. It offers tools for donation tracking, email marketing, reporting, and analytics, enabling personalized donor engagement and streamlined workflows. Virtuous helps nonprofits cultivate donor relationships and maximize their impact.
How does Virtuous integrate with other tools?
Virtuous integrates with various platforms, including QuickBooks, Mailchimp, and other popular business tools, through its open API and third-party integrations. This allows for seamless data flow and connection with existing systems.
What the main competitors of Virtuous?
Virtuous competitors include DonorPerfect, Bloomerang, Neon CRM, Kindful, and Raiser's Edge NXT. These alternatives offer similar features for donor management, fundraising, and nonprofit operations. They vary in pricing, features, and target audience size.
Is Virtuous legit?
Virtuous is a legitimate platform. User reviews praise its intuitive interface, automation, and comprehensive data management. However, some users mention slow support and areas for improvement in event management and reporting. Consider these factors when evaluating if Virtuous is safe and right for your organization.
How much does Virtuous cost?
I couldn't find pricing details for Virtuous. For the most current pricing information, it's best to visit the Virtuous website or contact their sales team directly. This will help you determine if Virtuous is worth the investment for your needs.
Is Virtuous customer service good?
Virtuous receives positive feedback for its customer support, with users highlighting the responsiveness and helpfulness of their account representatives and support team. However, some users have mentioned slower response times for complex issues or during peak periods. Overall, most users find the support satisfactory and appreciate the personalized assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.