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GiveSmart

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Last updated on

Ratings

Glassdoor
3.5/5
(412)

GiveSmart description

GiveSmart is a cloud-based fundraising and donor management software designed for nonprofits, foundations, and other organizations. It offers tools to manage events, track donations, run auctions, and engage with donors. GiveSmart focuses on providing an easy-to-use platform with mobile-friendly features, simplifying fundraising efforts for organizations of all sizes. Their solutions aim to streamline the process of managing donors and raising funds.


Who is GiveSmart best for

GiveSmart is user-friendly fundraising software ideal for non-profits. Users love the mobile-friendly design and robust reporting. However, some have noted limited customization and billing issues. Consider GiveSmart if your non-profit needs intuitive fundraising tools, but be mindful of potential customization limitations.

  • Best fit for small to medium-sized non-profits.

  • Ideal for non-profits; less suitable for other industries.


GiveSmart features

Type in the name of the feature or in your own words tell us what you need
Supported

GiveSmart allows creating and managing donation forms with customizable fields and recurring donations.

Supported

GiveSmart allows users to accept donations online through customizable, embeddable forms.

Supported

GiveSmart allows creating custom fundraising performance reports.

Supported

GiveSmart offers dashboards to visualize key fundraising metrics and campaign performance.

Supported

GiveSmart supports peer-to-peer fundraising with customizable pages and team features.

Supported

GiveSmart supports live and silent auctions, including payment processing and bidding.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Ease of Use

Strongly positive
+1

GiveSmart reviews

We've summarised 362 GiveSmart reviews (GiveSmart Software Advice reviews, GiveSmart GetApp reviews, GiveSmart Capterra reviews and GiveSmart G2 reviews) and summarised the main points below.

Pros of GiveSmart
  • Excellent customer service consistently praised
  • User-friendly interface for both administrators and donors
  • Mobile-friendly features and bidding functionality are appreciated
  • Comprehensive reporting features
Cons of GiveSmart
  • Limited customization options for the event landing page
  • Difficulty adding offline donations and integrating offline ticket purchases with the online system
  • Lack of flexibility for highlighting sponsors beyond the standard/premium categories
  • Issues with billing and unexpected charges

GiveSmart pricing

The commentary is based on 19 reviews from GiveSmart Capterra reviews, GiveSmart G2 reviews and GiveSmart GetApp reviews.

GiveSmart's pricing is generally considered reasonable, offering good value, especially for larger organizations and events. Some smaller nonprofits find it expensive, though many feel the features and support justify the cost. However, some users have mentioned unexpected billing issues.

Users sentiment

Strongly negative
-1

See the GiveSmart pricing page.


GiveSmart alternatives

  • Logo of ClickBid
    ClickBid
    Better fit for organizations across various industries beyond nonprofits. Offers unlimited events, custom landing pages, and text-to-give. Has a flat fee pricing model. Is growing faster than GiveSmart.
    Read more
  • Logo of Qomon
    Qomon
    Better for managing advocacy and mobilizing supporters. Focuses on community engagement and campaign management. Caters to a wider range of industries including Software, IT, Energy, Marketing, and Professional Services. Is growing faster than GiveSmart.
    Read more
  • Logo of Greater Giving
    Greater Giving
    Better for organizations focused on education. A good GiveSmart alternative for smaller organizations and medium-sized businesses needing event fundraising tools.
    Read more
  • Logo of iDonate
    iDonate
    Better for managing online donations, recurring donations, and pledges. A GiveSmart alternative focused on boosting online fundraising for nonprofits.
    Read more
  • Logo of DonorPerfect
    DonorPerfect
    Better for managing pledges and recurring donations. A GiveSmart alternative focused on donor management and communications. Well-suited for organizations of all sizes.
    Read more
  • Logo of BetterUnite
    BetterUnite
    Better suited for organizations focused on media and entertainment. Free, unlike GiveSmart. Has strong momentum. Offers grant tracking, crowdfunding, and volunteer management.
    Read more

GiveSmart FAQ

  • What is GiveSmart and what does GiveSmart do?

    GiveSmart is a cloud-based fundraising and donor management software for nonprofits. It offers tools to manage events, track donations, and engage with donors through features like online donation forms, peer-to-peer fundraising, and auction management. GiveSmart prioritizes ease of use and mobile accessibility.

  • How does GiveSmart integrate with other tools?

    GiveSmart integrates with several platforms to enhance fundraising efforts. It connects with popular CRM systems, email marketing tools, and social media platforms. This allows for streamlined data management, improved communication with donors, and broader reach for campaigns.

  • What the main competitors of GiveSmart?

    GiveSmart competitors include Greater Giving, DonorPerfect, iDonate, and SchoolAuction.net. These platforms offer similar fundraising and donor management tools for nonprofits. Other alternatives, like Qomon, focus on broader advocacy efforts, while BetterUnite offers free, comprehensive nonprofit management software.

  • Is GiveSmart legit?

    GiveSmart is a legitimate and safe fundraising platform. User reviews praise its ease of use and mobile-friendly features. It's generally well-regarded for its comprehensive features and excellent customer service, making it a safe choice for nonprofits.

  • How much does GiveSmart cost?

    GiveSmart doesn't publicly disclose pricing information. Contact their sales team to get a customized quote based on your specific fundraising needs and to determine if GiveSmart is worth the investment for your organization.

  • Is GiveSmart customer service good?

    GiveSmart's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful and responsive support team, highlighting their assistance with event setup, troubleshooting, and general guidance. While some users mention inexperienced staff or delayed responses, the overall sentiment towards GiveSmart's customer service is very positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.