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IdeaScale

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Company health

Employee growth
5% increase in the last year
Web traffic
65% increase in the last quarter

Ratings

G2
4.5/5
(28)
Glassdoor
4.3/5
(45)

IdeaScale description

IdeaScale is an idea management software designed to help mid-sized to large businesses capture and develop employee ideas. It provides a centralized platform for submitting, discussing, evaluating, and implementing ideas. IdeaScale aims to streamline the innovation process, helping you turn employee suggestions into tangible improvements and stay ahead of the competition. Its features can be customized to fit various needs, from gathering employee feedback to managing a full-scale innovation program.


Who is IdeaScale best for

IdeaScale is an idea management platform designed for mid-sized to large businesses to capture, develop, and implement employee ideas. Users praise its ease of use and customization for gathering feedback and engaging employees. However, some find the system's settings difficult to navigate and reporting features limited. IdeaScale helps organizations streamline their innovation process, turning employee suggestions into tangible improvements.

  • Best for medium to large businesses (101+ employees) seeking innovation and employee engagement.

  • Particularly well-suited for Education, Software/IT/Telecommunications, and Non-profit/Government organizations.


IdeaScale features

Type in the name of the feature or in your own words tell us what you need
Supported

IdeaScale offers visual project management with its Whiteboard feature.

Supported

IdeaScale directly supports idea submission and collection, fostering open innovation.

Supported

IdeaScale facilitates brainstorming with visual idea capturing, connecting, and real-time collaboration.

Supported

IdeaScale supports evaluating and prioritizing ideas based on feasibility, impact, and strategic goals.

Supported

IdeaScale automates routing ideas, sending notifications, and managing workflows.


IdeaScale reviews

We've summarised 28 IdeaScale reviews (IdeaScale G2 reviews) and summarised the main points below.

Pros of IdeaScale
  • Easy to use and customize.
  • Excellent customer support and onboarding.
  • Helpful for gathering feedback and engaging employees.
  • Flexible and customizable for various organizational needs.
Cons of IdeaScale
  • Difficult to find specific settings within the system.
  • Limited reporting features and integration with reporting tools.
  • Complexity can be a drawback.
  • Less flexibility in certain areas, such as evaluation scales.

IdeaScale pricing

The commentary is based on 2 reviews from IdeaScale G2 reviews.

IdeaScale's pricing is generally considered good value, especially for the features offered. While some users have noted increased costs and a declining ROI, others find the platform's customization and functionality well worth the price, particularly for innovation programs and large-scale engagement.

See the IdeaScale pricing page.


IdeaScale alternatives

  • Logo of Microsoft Forms
    Microsoft Forms
    Better for simple feedback collection and basic surveys. Geared towards users already within the Microsoft ecosystem. Has more momentum currently. Simpler to use for basic needs.
    Read more
  • Logo of Ideanote
    Ideanote
    Better for smaller teams and has positive pricing sentiment. More user-friendly but with fewer integrations. Focuses on feedback modules and email integration.
    Read more
  • Logo of Userback
    Userback
    Better for gathering website and app user feedback. More suitable for E-commerce, Media & Entertainment, Marketing & Advertising, and Professional Services. Caters to a wider range of company sizes.
    Read more
  • Logo of Jira
    Jira
    Better for project management, bug tracking, and issue resolution. More suitable for software development teams. Broader industry applicability. More customizable but has a steeper learning curve. Negative pricing sentiment.
    Read more
  • Logo of LutherOne
    LutherOne
    Better for managing employee performance and engagement. Focuses on internal communications with features like feedback systems and internal social networks. Geared towards larger companies (400+ employees). Has more momentum currently.
    Read more
  • Logo of Yambla
    Yambla
    Has less momentum and fewer integrations with other enterprise applications. It also lacks visual project management, brainstorming, and workflow automation features. An IdeaScale competitor and alternative, it is suitable for gathering feedback but may be less comprehensive.
    Read more

IdeaScale FAQ

  • What is IdeaScale and what does IdeaScale do?

    IdeaScale is an idea management software helping mid-sized to large businesses capture, develop, and implement employee ideas. It provides a centralized platform for submitting, evaluating, and tracking ideas, streamlining the innovation process and fostering employee engagement. It's highly customizable to fit various organizational needs.

  • How does IdeaScale integrate with other tools?

    IdeaScale integrates with various tools through its open API and pre-built connectors. It supports integration with project management platforms, communication tools, and CRM systems, enabling seamless workflows. However, some users have noted limitations in reporting tool integration.

  • What the main competitors of IdeaScale?

    Top alternatives to IdeaScale include Ideanote, Yambla, and Microsoft Forms. These platforms offer similar functionality for collecting, evaluating, and managing ideas, catering to various business sizes and needs. While Ideanote and Yambla focus on comprehensive idea management, Microsoft Forms provides a simpler solution for gathering feedback and conducting surveys.

  • Is IdeaScale legit?

    Yes, IdeaScale is a legitimate idea management software. It's generally well-regarded for its ease of use and helpful customer support. However, some users find the system's navigation and reporting features challenging. So, while IdeaScale is safe and useful, consider if its limitations suit your specific needs.

  • How much does IdeaScale cost?

    IdeaScale doesn't publicly disclose its pricing. For detailed product pricing information, it's recommended to contact IdeaScale directly.

  • Is IdeaScale customer service good?

    IdeaScale's customer service receives mixed reviews. While many users praise the helpful and responsive support team, some have noted a decline in quality with changing personnel. Others mention the support team's dedication to customer success.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.