Last updated on
Company health
Ratings
Ideagen Mail Manager description
Ideagen Mail Manager is an email management add-in for Microsoft Outlook. Designed for project-focused and client-based businesses, it helps you file emails, search past correspondence, and generally stay organized. The software boasts features aimed at improving compliance, reducing risk related to email, and increasing productivity. Ideagen Mail Manager is used by thousands of companies across a range of industries, including construction, financial services, and law.
Who is Ideagen Mail Manager best for
Ideagen Mail Manager is an email management add-in for Outlook designed for project-focused and client-based businesses. Users praise its streamlined filing, powerful search, and automated suggestions. However, some users have reported occasional bugs and slow customer support. Ideal for small to medium businesses in architecture, engineering, and construction seeking improved email organization, compliance, and risk management.
-
Best for small to medium-sized businesses.
-
Ideal for project-focused and client-based businesses, especially in AEC.
Ideagen Mail Manager features
| Supported Mail Manager allows filtering emails by sender, recipient, and keywords. |
| Supported Mail Manager integrates directly with Outlook, preserving existing functionalities. |
| Supported Yes, email search is supported by keywords, sender, recipient, date, and other criteria. |
| Supported Mail Manager manages emails within existing email clients like Outlook. |
| Supported Mail Manager supports email archiving for long-term storage and retrieval. |
| Supported Mail Manager integrates with various platforms, including Ideagen Huddle and Procore. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Ideagen Mail Manager reviews
We've summarised 90 Ideagen Mail Manager reviews (Ideagen Mail Manager G2 reviews) and summarised the main points below.
- Simplified and efficient email filing directly from Outlook.
- Powerful search functionality across all filed emails, including those from other team members.
- Automated filing suggestions based on email content and recipients.
- Centralized email storage accessible by the entire team, improving collaboration.
- Improved compliance and reduced risk associated with email management.
- Occasional bugs and glitches disrupt workflow, requiring software restarts.
- Slow response times from customer support, sometimes taking days.
- Setup and initial configuration can be time-consuming and complex.
- Integration with cloud storage platforms like Autodesk Construction Cloud is lacking.
- Mobile app functionality is limited and not compatible with all setups.
Ideagen Mail Manager pricing
The commentary is based on 1 reviews from Ideagen Mail Manager G2 reviews.
While specific pricing details aren't available in the reviews, users highlight Mail Manager's value. They emphasize the time saved, increased productivity, and ease of finding information, suggesting a positive return on investment despite any learning curve.
See the Ideagen Mail Manager pricing page.
Ideagen Mail Manager alternatives
totleBetter for email tracking, document sharing, and personalized email sending within Outlook. A strong alternative for those focused on efficiency and ease of use within the Microsoft ecosystem.Read more
FrontBetter for customer service teams needing multi-channel communication management and internal collaboration features. Has more momentum in terms of employee growth. Provides AI-powered assistance.Read more
Microsoft OutlookBetter for larger organizations and integrates with other Microsoft tools. Lacks specific email filing features for project-based businesses. Has broader appeal and wider industry adoption.Read more
Jira CoreBetter for project management, team collaboration, and task tracking. Not email-centric.Read more
Kiwi for GmailBetter for individuals and businesses heavily reliant on Google Workspace. Offers offline access, but has performance issues and a confusing pricing model. A good Ideagen Mail Manager competitor for Gmail power users.Read more
CloudFilerBetter fit for small to medium businesses using Microsoft 365. Has strong momentum compared to Ideagen Mail Manager, an Ideagen Mail Manager competitor.Read more
Ideagen Mail Manager FAQ
What is Ideagen Mail Manager and what does Ideagen Mail Manager do?
Ideagen Mail Manager is an email management add-in for Microsoft Outlook designed for project-based businesses. It simplifies email filing, enables efficient search, and enhances team collaboration through centralized email storage. It improves compliance and reduces risks related to email management.
How does Ideagen Mail Manager integrate with other tools?
Ideagen Mail Manager integrates directly with Microsoft Outlook and other platforms like Ideagen Huddle and Procore. It allows for seamless email filing, searching, and archiving within your existing workflow. This streamlines email management and enhances team collaboration.
What the main competitors of Ideagen Mail Manager?
Top alternatives to Ideagen Mail Manager include Microsoft Outlook, CloudFiler, and Totle. Microsoft Outlook is a widely used email client, while CloudFiler offers robust email management features within Microsoft 365. Totle enhances Outlook's functionality with email tracking and templates.
Is Ideagen Mail Manager legit?
Yes, Ideagen Mail Manager is a legitimate email management add-in for Microsoft Outlook. It's designed for project-focused and client-based businesses seeking improved email organization, compliance, and risk management. User reviews highlight its simplified filing and powerful search capabilities.
How much does Ideagen Mail Manager cost?
Ideagen Mail Manager does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and email volume.
Is Ideagen Mail Manager customer service good?
Customer reviews on Ideagen Mail Manager's support are mixed. Some users praise the initial onboarding and setup support, while others express frustration with slow response times and difficulty resolving issues. Several reviews mention poor support experiences, especially after the acquisition by Ideagen.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.