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Heymarket description
Heymarket is a business texting platform designed to improve communication with customers and employees. It allows you to send and receive messages across multiple channels like SMS, WhatsApp, and Facebook Messenger, all within one shared inbox. Heymarket helps you manage customer service inquiries, streamline sales outreach, and send targeted marketing messages. It also offers features like automated replies, message templates, and integrations with other business apps. The platform prioritizes security and compliance, making it suitable for businesses of all sizes.
What companies are using Heymarket?
Who is Heymarket best for
Heymarket is a business texting platform that streamlines communication across multiple channels like SMS and WhatsApp. Users praise its ease of use, helpful templates, and HubSpot integration. However, some have noted issues with group messaging, occasional glitches, and billing complexity. Heymarket is ideal for businesses wanting to improve customer and employee communication, automate workflows, and ensure security and compliance.
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Best for small, medium, and large businesses.
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Suitable for businesses across various sectors.
Heymarket features
| Supported Heymarket supports targeted messaging campaigns, including audience segmentation, personalization, and scheduling. API-triggered messages are potentially supported via integrations. |
| Supported Heymarket offers shared inboxes for efficient team collaboration and response management. |
| Supported Heymarket allows automated replies based on keywords and other criteria. |
| Supported Heymarket automates personalized messaging using custom fields and workflows, enhancing customer engagement. |
| Supported Heymarket offers extensive app integrations, including direct integrations and via Zapier. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Heymarket reviews
We've summarised 412 Heymarket reviews (Heymarket G2 reviews) and summarised the main points below.
- Easy to use and navigate.
- Convenient texting from computer.
- Helpful templates and lists.
- Good customer support.
- Integrates well with HubSpot.
- Limited group messaging functionality.
- Occasional app and website glitches.
- Confusing billing structure.
- Messaging limitations and costs.
- Limited customization for certain features.
Heymarket pricing
The commentary is based on 40 reviews from Heymarket G2 reviews.
Heymarket's pricing is generally considered fair and competitive, offering flexible packages. However, some users find the cost of additional features and message limits expensive, desiring more affordable options and unlimited texting plans. Despite this, many find the features and integrations worth the price.
Users sentiment
See the Heymarket pricing page.
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Heymarket has a free trial.
Standard
Minimum 2 users\* \*add more users for $19 each per month 2 way messaging Shared inbox Conversation management Unlimited contacts Templates and tags Basic reporting Hubspot integration
Plus
Minimum 2 users\* \*add more users for $39 each per month All Standard Plan features Lists and campaigns Automations Advanced reporting and analytics HubSpot and other integrations\* \* excludes Salesforce
Pro
Minimum 2 users\* \*add more users for $59 each per month All Plus Plan features Access to API Advanced administration and security Salesforce Add-on Available $7.50 per user, per month
Enterprise
Custom users All Pro Plan features Custom feature configuration White-glove onboarding Additional training resources Priority support services High volume messaging available
Heymarket alternatives
MessageDeskBetter fit for Healthcare, Wellness, Pharma, Education, and Finance. Has more website traffic momentum but slower employee growth. Consider this Heymarket competitor for its praised customer support and integrations, but be mindful of potential pricing and occasional bugs.Read more
HubSpot Marketing HubBetter for inbound marketing and lead generation. Broader marketing functionalities beyond business texting. Has more momentum based on employee growth and website traffic. More suitable for enterprise businesses. Heymarket alternative.Read more
Brevo Transactional EmailBetter for transactional emails like order confirmations. More affordable, with a free plan available. Easier to use, with a simpler interface.Read more
TextlineBetter for larger businesses and has more momentum. Stronger focus on healthcare, hospitality, and IT. Offers SMS surveys and internal chat. A Heymarket alternative and competitor.Read more
OverloopBetter for outbound sales automation and lead generation. Ideal for sales teams, especially in small to medium businesses focusing on software/IT and marketing. Offers LinkedIn outreach and AI-powered tools for personalized emails and meeting scheduling.Read more
ActiveCampaignBetter for marketing automation and email campaigns. Broader industry applicability. Growing faster than Heymarket. More integrations.Read more
Heymarket FAQ
What is Heymarket and what does Heymarket do?
Heymarket is a business texting platform that streamlines communication. It enables users to manage SMS, WhatsApp, and Facebook Messenger conversations within a shared inbox. Key features include automated replies, message templates, and integrations with business apps. Heymarket enhances customer service, sales outreach, and targeted marketing while prioritizing security and compliance.
How does Heymarket integrate with other tools?
Heymarket integrates with numerous apps, including popular CRM, marketing automation, and e-commerce platforms. It offers direct integrations and connections through Zapier, expanding its compatibility with various business tools. This allows for streamlined workflows and enhanced communication across different platforms.
What the main competitors of Heymarket?
Heymarket's main competitors include MessageDesk, Textline, and Contlo, all offering business texting solutions. ActiveCampaign and HubSpot Marketing Hub provide broader marketing automation, while Zendesk Support Suite focuses on customer service.
Is Heymarket legit?
Yes, Heymarket is a legitimate business texting platform. It offers features like shared inboxes, automated replies, and integrations with other business apps. However, some users have noted occasional glitches and a confusing billing structure.
How much does Heymarket cost?
Heymarket's pricing starts at $19 per user per month for the Standard plan (minimum 2 users). The Plus plan is $39, and the Pro plan is $59 per user per month. The Enterprise plan has custom pricing. Is Heymarket worth it? It depends on your business needs and budget.
Is Heymarket customer service good?
Heymarket's customer service receives positive feedback overall. Users highlight helpful and responsive support, quick solutions, and a good onboarding experience. However, some experienced delayed responses and difficulty with specific inquiries.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.