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Heybase

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Last updated on

Company health

Web traffic
104% increase in the last quarter

Ratings

G2
4.6/5
(36)

Heybase description

Heybase is a software platform designed to help businesses close deals faster. It allows you to create personalized microsites, called "digital sales rooms," for each potential client. These rooms can include sales materials, videos, and even built-in chat. Heybase tracks how each client interacts with the materials so you can understand their interests and tailor your sales approach. It's designed to streamline communication, reduce the need for lengthy meetings, and provide a central hub for all deal-related information.


Who is Heybase best for

Heybase is a sales platform designed for B2B SaaS companies to accelerate deal closures. Users praise the easy-to-use drag-and-drop interface for creating personalized sales rooms and the centralized platform for managing client interactions. However, some users have reported server crashes and inconsistent customer support. With a 4.6/5 rating on G2, Heybase offers a promising solution, but potential buyers should be aware of these potential drawbacks.

  • Best fit for small businesses looking to streamline sales.

  • Ideal for B2B SaaS companies and sales teams.


Heybase features

Type in the name of the feature or in your own words tell us what you need
Supported

Heybase supports digital sales rooms for sharing personalized sales materials.

Supported

Heybase offers a centralized platform to manage sales, providing visibility and collaboration tools.

Supported

Heybase offers real-time buyer engagement tracking with detailed analytics.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly negative
-1

Ease of Use

Rather positive
+0.33

Heybase reviews

We've summarised 35 Heybase reviews (Heybase G2 reviews) and summarised the main points below.

Pros of Heybase
  • Easy-to-use drag-and-drop interface for creating sales rooms.
  • Customizable digital sales rooms with branding options.
  • Centralized platform for sales materials and client interactions.
  • Engagement tracking features such as opens and comments with email notifications.
  • Custom domain and email setup for white-labeling.
Cons of Heybase
  • Frequent server crashes and website loading failures impacting client access.
  • Inconsistent customer support responsiveness with delayed or missing replies.
  • Limited template options and customization, especially for UI/UX.
  • Mobile responsiveness issues and lack of a close menu button.
  • Few integrations with other platforms, limiting functionality.

Heybase pricing

The commentary is based on 10 reviews from Heybase G2 reviews.

Heybase offers affordable pricing and good value, especially for its features and custom domain options. Some users mention it as "cheap" while others highlight its affordability compared to other platforms with similar functionalities. A few users even suggest the value outweighs the need for additional sales staff.

Users sentiment

Strongly negative
-1

See the Heybase pricing page.


Heybase alternatives

  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for larger companies and diverse industries. Provides broader features like workflow automation and deal management. More established HubSpot competitor with higher customer service ratings.
    Read more
  • Logo of Omedym
    Omedym
    Better for enterprise companies. Has more momentum and positive pricing sentiment. Higher rated Heybase alternative.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for larger companies and a wider range of industries. More established, has significantly more users and is growing faster. Offers broader marketing functionalities beyond sales. Customer support is better received.
    Read more
  • Logo of ActiveCampaign
    ActiveCampaign
    Better for larger companies and more versatile industry application. Has broader marketing automation and CRM functionality. More integrations and established, exhibiting faster growth. Users love the automation features. However, users report UI glitches and slow loading times. ActiveCampaign is a strong Heybase competitor and alternative.
    Read more
  • Logo of Salesforce Sales Cloud
    Salesforce Sales Cloud
    Better for larger companies and established businesses. Wider industry applicability, particularly in manufacturing, retail, and software. More integrations and robust features, but potentially more complex to use. Has more momentum.
    Read more
  • Logo of Bixpand.com
    Bixpand.com
    Better for contact management, marketing automation, lead generation, and sales tracking. Free CRM, better value for small to medium businesses. Has more momentum and higher ratings. More user-friendly, with better customer support.
    Read more

Heybase FAQ

  • What is Heybase and what does Heybase do?

    Heybase helps businesses accelerate deal closures with personalized microsites, or "digital sales rooms," for each potential client. These rooms centralize sales materials, track client engagement, and streamline communication, ultimately boosting sales efficiency. It's ideal for B2B SaaS companies and sales teams.

  • How does Heybase integrate with other tools?

    Heybase offers limited integrations, which is a significant drawback for some users. It lacks connections with popular platforms, restricting its functionality and requiring manual workarounds.

  • What the main competitors of Heybase?

    Top Heybase alternatives include Omedym, which offers similar digital sales rooms, and HubSpot Sales Hub, focusing on sales process automation. Other competitors are Salesforce Sales Cloud, ActiveCampaign, and Bixpand.com. These platforms offer various sales and marketing tools, catering to different business needs.

  • Is Heybase legit?

    Heybase's legitimacy is questionable due to concerning user reviews. While the platform offers useful features like customizable digital sales rooms and engagement tracking, frequent server crashes and poor customer support raise significant safety and reliability concerns. Proceed with caution.

  • How much does Heybase cost?

    I cannot find pricing details for Heybase. Contact Heybase directly to determine if Heybase product pricing and plans meet your needs.

  • Is Heybase customer service good?

    Heybase's customer service receives negative feedback. Users report inconsistent responsiveness, with some inquiries being addressed promptly while others are ignored. Some users mention positive interactions, but the overall sentiment regarding support is negative.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.